Table of Contents
Advertisement
If you need service or assistance,
we suggest you follow these four steps:
1.
Before
calling
for assistance...
Performance
problems
often
result
from
little
things
you can
find and
fix yourself
without
tools
of any
kind
If nothing operates:
• Isthe power supply
cord plugged
into a live
circuit with the proper
voltage?
[See page 10),
• Have you checked
your home's main fuses or
circuit breaker
box?
• Have you checked
the electric
company
for
a power failure?
If the microwave
oven will not run:
• Is the Timer set "_
• Is the door firmly closed
and latched')
• Did you push the STARTButton?
• Did
you follow
the directions
on page
6
exactly?
If the microwave
cooking
times
seem
too
long:
• Is the electnc
supply
to your home
low or
lower
than
normal "_ Your electric
company
can tell you it the line voltage
is low
• Is the Cook Power set correctly?
• Are you allowing
for more time when cooking
more food at one time?
3.
if you need
service*...
Whirlpool
has
a
nationwide
net-
_
TECH-CARE ® serv-
ice
Companies.
TECH-CARE service
technicians
are
_-E_/'f-_,,4AL_"
trained
to fulfill the
FRANCHISED
SERVICE
product
warranty
and
provide
after-
warranty
service,
anywhere
in the United
States.
To locate
TECH-CARE
service
in your
area,
call
our
COOL-LINE
service
assistance
telephone
number
[see
Step
2) or look
in your
telephone
directory
Yellow
Pages
under:
APPLIANCES-
HOUSEHOLD
-
MAJOR-
SERVICE
& REPAIR
OR
WHIR
LPOOL
APPLIAN
C ES
FRANCHISED
TECH
CARE S[RVICE
ELECTRICAL
APPLIANCES-
MAJOR-
REPAIRING
& PARTS
WHIRLPOOL
APPLIANCES
fRANCHISED
TECH CARE SERVICE
SERVICE
['()_PA
.=,,'/KS
SERVICE
COMPANIES
XYZ
SERVICE
CO
XYZ SERVICE
CO
123
Maple
999-9999
123 Maple
999-9999
OR
WASHING
MACHINES,
DRYERS
& iRONERS-
SERVICING
WHIRl
POOL
APPLIANCES
FRANCHISED
TECH
CARE
SERVICE
SERVICE
COMPANIES
XYZ SERVICE
CO
123 Maple
...........
999
9999
2.
If you need
assistance*...
Call the Whirlpool
COOL-LINE ® service
as-
sistance telephone
number. Dial free from:
Continental
U.S..........
[800) 253-1301
Michigan
...............
[800] 632-2243
Alaska
& Hawaii
.........
[800] 253-1121
and talk with one of our trained
Consultants
The
Consultant
carl instruct you on how to obtain
satisfactory
operation
from your appliance
or. _f
service
_snecessary,
recommend
a qualified
service
company
in your area
FSP ,s a registered
trademark
af Whirlpool
Corporation
for
quality
parts
Look
for this
symbol
of quahty
whenever
you
need
a replacement
part
for
,,,our
WhirllDoOl
appliance
FSP replacement
paris
will
fit right
and
work
right,
becausetney
are
made
to the
sameexactmg
specihcahons
used
to budd
ever',,
new
Whirlpool
apphance
4. If you have a problem*...
Call our COOL-LINE service
assistance
tele-
phone number
(see Step 2] and talk with one of
our Consultants,
or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, MI 49022
"If you must call or write, please
provide:
model
number, serial number, date of purchase,
and a
complete
description
of the problem.
This infor-
mation
is needed
in order to better respond
to
your request for assistance,
13
Advertisement
Table of Contents
