GE Appliances WASR3110 Owner's Manual page 11

Before you call for service...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
i i
SensorWashindicator
light (onsomemodels)
is not illuminated
SensorWash wash
temperature is&correct
(Review SensorWash
in theAboutwasher
featuressection)
Possible Causes
Washer is NOT in a wash fill
cycle or a warm rinse fill cycle
The washer is in a cold rinse cycle
All the water in the water heater •
has been used
What ToDo
• This is nomlal. Light only illuminates during wash fills
and warm rinse fills.
This is normal. The SensorWashfeamre is designed not
to activate during acoM rinse cycle so that the coMest
water m,ailable is used.
Wait until the water in dm water heater is heated to the
correct temperature.
PossibleCauses What ToDo
Toomanysuds Type of detergent • S_4t(:h to a lower sudsing detergent brand and fbllow
instructions on package.
Very soft water • T U less detergent.
Too much detergent. • Measure your detergent carefully. Use less soap if you
have soft water, a smaller load, or a lightly soiled load.
Water leaks Fill hoses or drain hose is • Make sure hose connections are tight at fmlcets and make
improperly connected sure end of drain hose is correctly inserted in and secured
to drain facilivy.
Household drain may • Check househoM plumbing. You may need to call a
be clogged plumber.
Constant water pressure
• Tighten hoses at the f,mcets and tm'n the water offaf_er
to the fill hoses at the each use.
water source • Check condition of the fill hoses; they may need
replacement after 5 years.
Using too much detergent • Use less detergent. Use less soap if you have soft water, a
in washer smaller load, or a lightly soiled load.
Water temperature Control is not set properly • Check water telnperature control and a(_ust.
is incorrect
Water supply is turned off
• Turn both hot and coM fimce_s filly on and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are • Turn off'the water source and remove the water connection
stopped up hoses fi'om the upper back of the washer. Use a brash or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is • Make sure house water heater is delivering water
not set properly at 120°F.-140°F. (48°C.-60°C.).
Water won'tdrain
Drain hose is kinked or
•
Straighten drain hose and make sure washer is not sitting
improperly connected on it.
Top of drain outlet shouM be less than 8 ff (2.5 m)
above floor.
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