Client Assistance; Resolving Problems; Reporting Errors; Honda Automobile Customer Service - Honda Odyssey Navigation Manual

Client Assistance

Resolving Problems

If you run into a specific issue that you
cannot resolve, consult the following help
resources:
For navigation system issues:
P. 220
2 Troubleshooting
There are also FAQs available online at
automobiles.honda.com.
For questions regarding HandsFreeLink,
audio, or other systems that interact
with the navigation system:
2 Bluetooth® HandsFreeLink®
For traffic-related issues:
P. 222
2 Traffic
For reporting issues with the database
or places/landmarks:
P. 236

2 Reporting Errors

Call Honda Automobile Customer
Service.

2 Honda Automobile Customer Service

Contact Information

236
Reporting Errors
You can help to improve database
accuracy by reporting any errors you
encounter.
Report errors in freeways and main
"verified" roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/.
Please do not report errors in purple
"unverified" roads. Maps for these
areas are provided for reference only.
P. 170
2 Unverified Area Routing
Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining a Navigation Update DVD
P. 237
For vehicle position icon errors, screen
P. 236
error messages, or other GPS-related
errors:
2 Troubleshooting
2 System Limitations
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
P. 51
Fax: (310) 783-3273

Visiting Your Dealer

If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it's cold) so
that the service consultant can refer the
issue to the factory so that a solution can
P. 220
be found. Be patient, the service
P. 234
consultant may be unfamiliar with your
specific issue.