Customer Assistance; Reporting Errors; Honda Automobile Customer Service - Honda 2009 Civic Hybrid Manual

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Reporting Errors

Occasionally, you may encounter
database errors.
• If the error pertains to freeways and
main "verified" roads shown in black
on the map, then report it either
online at
http://update.navteq.com/, or to
Honda Customer Service.
• If the error involves a light brown
"unverified" road, then do not report
it. These areas have not been verified,
and are provided for reference only
(see Map Overview on page 6).
• For errors in points of interest (POI),
like a business that has changed its
name, do not report them. Keep in
mind that depending on when the data
was collected and when your DVD
was purchased, the database can be
out of date. The business may have
not reported the change(s), or not be
in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year.
• If the error does not involve the
database, such as vehicle position
icon errors, screen error messages, or
other GPS-related errors, see
Frequently Asked Questions on
page 123, System Limitations on
page 99, or Troubleshooting on
page 133.
2009 Civic Hybrid

Customer Assistance

Honda Automobile
Customer Service
Telephone: (800) 999-1009
Fax: (310) 783-3273
Mail:
Honda Navi
America Honda Motor Co., Inc.
Honda Customer Service
MS 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Navigation System 103