Before Calling; And Troubleshooting; For Service - Zenith SENTRY 2 SY2551 Operating Manual & Warranty

MAINTENANCE AND TROUBLESHOOTING
m II
BEFORE CALLING FOR SERVICE
Check these items and see if you can correct the trouble by changing the adjustment of a menu option or tightening the cxmnoztion of a
cal)le. By performing a simple inspection before calling for service, you may save time and money.
PROBLEM TRYTHIS : ......
Sound OK. F'oor picture. Re-orient antenna. Try another channel -- possible station trouble.
Adjust Video Menu options. Trouble with cable-TV system? Is
antem_a/cable connection loose?
No picture or sound. Is TV on? Is there power in wall outlet? Is TV plugged in'? Is antenna
hooked up? Is cable hooked up? Trouble with cable-TV system?
Check auxiliary audio/video equipment. C.heck channel selection.
Picture blurred or distorted. Ghost in picture. Check antenna or cable hook up for broken wires. Try another channel
-- possible station trouble. Check for local interference.
No color, or poor color. Is it a color program? Check antenna or cable hook up for broken wires.
Adjust Video Menu options.
No sound. Volume setting may be too low. Check MUTE key operation on remote
control.
Cannot select ,zertain channels. Channels may be skipped in Ch. Add/I)el option of Setup Menu.
No closed captions Are captions available? Is Caption 1,2, 3 OR 4 selected using the
CaptionfFext option on the Setup Menu?
Black or blue box covers half of screen. Is text information available? Is Text l, 2, 3 or 4 selected in the
CaptionfFext option ofthe Setup Menu.
Remote control does not work. Are batteries okay? Is TV turned ON? Is TV plugged in v.
Note:
El If your qW fails to respond to the PICTURE PREF. selection, or to any other menu selection, you must reset the 'IV. Simply dis-
connect the AC power cord from the power outlet. Wait a few minutes, then plug the "IN back into the power outlet. "You will
have to res,et the clock to the current time.
Always request that your technician use only
genuine Zenith exact replacement parts fi_r con-
tinued Quality and Safety performance.
KEEP YOUR ZENITH ALL ZENITH.
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