Assistance Orservice - Whirlpool WED9500TW2 Use & Care Manual

Is the dryer located in a closet?
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum
of 1" (2.5 cm) of airspace, and, for most installations, the rear
of the dryer requires 5" (12.7 cm). See the Installation
Instructions,
• Has the Air Only temperature setting been selected?
Select the right temperature for the types of garments being
dried. See "Additional Features."
• Is the load too large and heavy to dry quickly?
Separate the load to tumble freely,
Cycle time too short
Excessive Weight Hazard
Use two or more people to move and install dryer.
Failure to do so can result in back or other injury.
• Is the automatic cycle ending early?
The load may not be contacting the sensor strips. Level the
dryer.
Change the dryness level setting on Automatic Cycles.
Increasing or decreasing the dryness level will change the
amount of drying time in a cycle.
Lint on load
• Is the lint screen clogged?
Clean lint screen. Check for air movement.
Stains on load or drum
Was dryer fabric softener properly used?
Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can
stain your garments,
Drum stains are caused by dyes in clothing (usually blue
jeans). This will not transfer to other clothing.
Loads are wrinkled
Was the load removed from dryer at the end of the cycle?
Select Enhanced Touch Up Cycle to tumble the load with
water and heat to help smooth out wrinkles from a load left in
the dryer.
• Was the dryer overloaded?
Dry smaller loads that can tumble freely,
Odors
Have you recently been painting, staining or varnishing in
the area where your dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, rewash and dry the clothing.
• Is the dryer being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
ASSISTANCE ORSERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP® factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build ®
every new WHIRLPOOL appliance. To locate FSP®
replacement parts in your area, call our Customer eXperience
Center telephone number or your nearest designated service
center.
For assistance and service
Call the Whirlpool Customer eXperience Center toll free:
1-800-253-1301.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances
• Installation information
• Use and maintenance procedures
• Accessory and repair parts sales
• Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
• Referrals to local dealers, repair parts distributors, and
service companies
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Corporation
Customer experience Center
553 Benson Road
Benton Harbor, M149022-2692
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the Whirlpool Customer eXperience
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.whirlpool.com.
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