Appendix A: Customer Support; Registration; Documentation - Extreme Networks Summit WMScanner User Manual

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Customer Support

NOTE

Services can be purchased from Extreme Networks or through one of its channel partners. If you are an end-user

who has purchased service through an Extreme Networks channel partner, please contact your partner first for

support.

Extreme Networks Technical Assistance Centers (TAC) provide 24x7x365 worldwide coverage. These centers are

the focal point of contact for post-sales technical and network-related questions or issues. TAC will create a

Service Request (SR) number and manage all aspects of the SR until it is resolved. For a complete guide to

customer support, see the Technical Assistance Center User Guide at:

www.extremenetworks.com/go/TACUserGuide

The Extreme Networks eSupport website provides the latest information on Extreme Networks

products, including the latest Release Notes, troubleshooting, downloadable updates or patches as

appropriate, and other useful information and resources. Directions for contacting the Extreme

Networks Technical Assistance Centers are also available from the eSupport website at:

https://esupport.extremenetworks.com

If you have not already registered this product with Extreme Networks, you can register on the Extreme

Networks website at:

http://www.extremenetworks.com/go/productregistration

Check for the latest versions of documentation on the Extreme Networks documentation website at:

http://www.extremenetworks.com/go/documentation

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