Section 5: Troubleshooting
Device fails to turn on.
•
Check battery power level.
•
Connect to adaptor and re-check.
•
If the device fails to start up after charging,
please contact distributors or service
personnel.
No sound via earphone.
•
Check if volume is set at the lowest.
•
Check if audio file is damaged. Play other
audio to re-confirm. Damaged file may
result in noise or static only.
17 | Troubleshooting
Copy function is not working, fails to play
music.
•
Check if device is properly connected to
PC.
•
Confirm whether storage space is full.
•
Confirm whether USB cable is damaged.
•
Confirm USB is properly connected.
Twinkling screen after turn-on or sudden
shut off after starting up.
•
Battery low, charge the device.