Troubleshooting - Whirlpool WGF114SVQ0 Use & Care Manual

TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service ca{{.
Nothing wii{ operate
[] is the power outlet properly wired and polarized?
Try another outlet to check for proper wiring and polarity.
[] Is the power supply cord unplugged?
Plug into a properly grounded 3 prong outlet.
[] Has a household fuse been blown, or has a circuit
breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
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is the main or regulator gas shutoff valve in the off
position?
See installation instructions.
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see installation
instructions.
Surface burners will not operate
[] is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
[] Is the control knob set correct{y?
Push in knob before turning to a setting.
[] Are the burner ports clogged?
See "Surface Burners" section.
Surface burner flames are uneven, yellow and/or noisy
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Are the burner ports clogged?
See "Surface Burners" section.
Are the burner caps positioned proper{y?
See "Surface Burners" section.
is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture, or see the installation instructions.
Is propane gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Surface burner makes popping noises
[] is the burner wet?
Let it dry.
Cookware not level on cooktop
[] is the range level?
Level the range. See the installation instructions.
[] is the proper cookware being used?
Use cookware with a flat bottom. See "Cookware" section.
Excessive heat around cookware on cooktop
[] is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1/2"(1.3 cm) outside the cooking area.
Oven will not operate
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is the power outlet properly wired and polarized?
Try another outlet to check for proper wiring and polarity.
Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
Is the electronic oven control set correctly?
See "Electronic Oven Control" section.
On some models, is the Oven Lockout set?
See "Oven Lockout" section.
is the main or regu{ator gas shutoff in the off position?
Contact a designated service technician or see the
installation instructions.
Oven makes muffled ticking noise when in use
[] This is normal and occurs when the oven burner cycles on
and off to hold the set oven temperature.
Oven burner flames are uneven, yellow, or noisy
[] is propane gas being used?
The appliance may have been converted improperly. Contact
a trained repair specialist.
[] is the air/gas mixture correct?
Contact a designated service technician to check the air/gas
mixture or see the installation instructions.
Oven temperature too high or too low
[] Does the oven temperature calibration need adjustment?
See "Oven Temperature Control" section.
Display shows messages
[] is the display showing a flashing time?
There has been a power failure. Press CANCEL/OFF to clear
the display. Reset the clock, if needed. See "Clock" section.
[] is the display showing "F" followed by a number?
Press CANCEL/OFF to clear the display, if an "F" code
appears again, contact a trained repair specialist.
Cooktop cooking results not what expected
[] is the proper cookware being used?
See "Cookware" section.
[] is the control knob set to the proper heat level?
See "Cooktop Controls" section.
Baking results not what expected
[] Was the oven preheated?
Wait for oven to preheat before placing food in oven.
[] Are the racks positioned properly?
See "Positioning Racks and Bakeware" section.
[] is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
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