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Troubleshooting
Most problems you encounter with your IV/DVD can be corrected by consulting the following
troubleshooting
list.
TV Problems
TV won't
turn
on
•
Press the IV button.
•
Make sure the IV is plugged in.
•
Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else.
•
Something
might be wrong with your remote control. Press the POWER button on the front of the IV. If
the IV turns on, check the remote control solutions on page 25.
Buttons
don't
work
•
If you're using the remote control, press the TV button first to make sure the remote is in IV mode.
•
Unplug the IV for two minutes and then plug it back in. Turn the IV on and try again.
TV turns
off unexpectedly
•
Sleep timer might have been activated.
•
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and
then turn on again. If this happens frequently,
the voltage in your house may be abnormally
high or
low.
•
Unplug IV. Wait five minutes. Plug it in again.
Blank screen
•
Tryanother
channel.
No sound,
picture
okay
•
Maybe the sound is muted. Try pressing the volume up button to restore sound.
Can't
select certain
channel
•
Channel may be blocked or not approved through the V-Chip.
Noisy stereo
reception
•
May be a weak station. Access the SOUND menu, highlight
MODEand then choose MONO.
No picture,
no sound but TV is on
•
Maybe the signal type is set wrong. Go to page 8 for detailed instructions.
•
The channel might be blank-
change channels.
Sound okay, picture
poor
•
Check antenna
connections.
Make sure all ofthe
cables are firmly connected
to the jacks.
•
Try adjusting sharpness function
to improve weak signals.
Black
box appears
on the screen
•
Closed caption might be on.
26
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