Product-Specific Problems - Dell IN2010NWFP User Manual

Missing Color
Wrong Color
Image retention from a static
image left on the monitor for a
long period of time

Product-Specific Problems

SPECIFIC SYMPTOMS
Screen image is too small
Cannot adjust the monitor with
the buttons on the front panel
No Input Signal when user
controls pressed
The monitor will not fill the entire
screen.
Troubleshooting the Dell™ Soundbar (Optional)
COMMON SYMPTOMS
No Sound
Distorted Sound
Distorted Sound
Unbalanced Sound Output
Low Volume
Picture lacks color
Picture color is not good
Faint shadow from the static image
displayed appears on the screen
WHAT YOU EXPERIENCE
Image is centered on screen, but
does not fill entire viewing area
OSD does not appear on the
screen
No picture, the LED light is
amber. When " ", " " or
"Menu" button is pressed, the
message " No VGA cable" will
appear.
The picture does not fill the
height or width of the screen.
WHAT YOU EXPERIENCE
Soundbar has power - power
indicator is on.
Computer's sound card is used
as the audio source.
Other audio source is used.
Sound from only one side of
Soundbar
Volume is too low
Reset the monitor to Factory Settings.
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Perform monitor self-test feature check to determine if the intermittent problem occurs in self
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mode.
Perform monitor self-test feature check.
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Ensure that the video cable connecting the monitor to the computer is connected properly and is
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secure.
Check for bent or broken pins in the video cable connector.
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Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the
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application.
Try a different Color Preset Setting in Color Settings OSD. Adjust R/G/B value in Color Settings
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OSD if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
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Use the Power Management feature to turn off the monitor at all times when not in use
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information, see Power Management
Alternatively, use a dynamically changing screensaver.
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POSSIBLE SOLUTIONS
Perform monitor reset on "Factory Reset"
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Turn the monitor off and unplug the power cord and then plug back and power on
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Check the signal source. Ensure that the computer is not in power saving by moving the mouse
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or pressing any key on the keyboard.
Check whether the signal cable is plugged in and seated properly. Re-plug the signal cable if
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necessary.
Re-boot the computer or video player.
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Due to the non-standard formats of DVDs, the monitor may not show the full screen pictures.
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Plug the audio line-in cable into the computer's audio out jack.
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Set all Windows volume controls to their maximum.
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Play some audio content on the computer (i.e., audio CD, or MP3).
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Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
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Clean and reseat the audio line-in plug.
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Test the Soundbar using another audio source (i.e., portable CD player).
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
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Set all Windows volume controls to their midpoints.
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Decrease the volume of the audio application.
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Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
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Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (i.e., portable CD player).
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
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Decrease the volume of the audio source.
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Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
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Clean and reseat the audio line-in plug.
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Clear any obstructions between the Soundbar and the user.
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Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio
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source.
Set all Windows audio balance controls (L-R) to their midpoints.
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Clean and reseat the audio line-in plug.
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Troubleshoot the computer's sound card.
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Test the Soundbar using another audio source (i.e., portable CD player).
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Clear any obstructions between the Soundbar and the user.
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Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
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Modes).
POSSIBLE SOLUTIONS