Troubleshooting - KitchenAid KEHU309 Use & Care Manual

TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
• Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
• Is the appliance wired properly?
See Installation Instructions.
Oven will not operate
Is the electronic oven control set correctly?
See "Electronic Oven Control" section.
Has a delay start been set?
See "Timed Cooking" section.
Is the Control Lock set?
See "Control Lock" section.
Is the Sabbath Mode set?
See "Sabbath Mode" section.
On combination oven models, is the lower oven self-
cleaning?
When the lower oven is self-cleaning the upper microwave
oven cannot be set or turned on.
On combination oven models, is the correct oven control
being used?
The left control is for the lower oven, the right control is for
the upper microwave oven.
Oven temperature too high or too low
•
Does the oven temperature calibration need adjustment?
See "Oven Temperature Control" section.
Warm air coming from oven vent
• Warm air coming from the oven vent is normal. During a self-
clean cycle the air stream is increased.
Display shows messages
Is the display showing a letter followed by a number?
Clear the display. See "Display(s)" section. If a letter followed
by a number reappears, call for service. See "Assistance or
Service" section.
Self-Cleaning cycle will not operate
• Is the oven door open?
Close the oven door all the way.
• Has the function been entered?
See "Self-Cleaning Cycle" section.
• On some models, has a delay start Self-Clean cycle been
set?
See "Self-Cleaning Cycle" section.
• Has a delay start been set?
See "Timed Cooking" section.
Oven cooking results not what expected
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
Is the proper oven temperature calibration set?
See "Oven Temperature Control" section.
Was the oven preheated?
See "Baking and Roasting" section.
Is the proper bakeware being used?
See "Bakeware" section.
Are the racks positioned properly?
See "Positioning Racks and Bakeware" section.
Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
Is the proper length of time being used?
Adjust cooking time.
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
Are baked items too brown on the bottom?
Move rack to higher position in the oven.
Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
Steam cycle will not operate
•
Is the water supply connected to the oven?
See the Installation Instructions supplied with this oven.
• Does the filter need to be replaced?
The oven will shut off the steam functions until the filter is
replaced. See "Water Filter/Filtration System" section.
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