Troubleshooting Network Connections; Creating A Login Script - Kyocera 7135 Reference Manual

Troubleshooting network connections

If you are having a problem establishing a network connection using TCP/IP, check this section
and try the suggestions listed.
Displaying expanded service connection progress messages
It's helpful to identify at what point in the login procedure the connection fails. An easy way to
do this is to display the expanded Service Connection Progress messages. These messages
describe the current stage of the login procedure. Press the lower half of the Scroll button at any
point during login to display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does not give you enough
information to find out why you cannot connect to your ISP or dial-in server, take a look at the
Network Log. The Network Log lists all of the communication that occurs between your modem
and your dial-in server during the login procedure. The information in the Network Log can help
your ISP or your System Administrator pinpoint where the login procedure communication fails
and why.
To view the Network Log
1. Tap to view the Applications screen.
2. Tap Prefs PDA .
3. Select Network from the pick list in the upper-right corner.
4. Tap to open the Network menus.
5. Tap View Log from the Options menu.
6. Use the scroll bar to see the entire Network Log.
7. Tap Done when finished.
Adding a DNS number
If your ISP or dial-in server requires a DNS number and you did not enter that information in the
Network Preferences screen, it will appear that you successfully logged into your network.
However, when you try to use an application or look up information, the connection fails. If this
occurs, try adding a DNS number. Ask your ISP or your System Administrator for the correct
Primary and Secondary DNS IP numbers.

Creating a login script

A login script is a series of commands that automates logging into your ISP. In most cases, you
won't need to create a login script; they are not required by most service providers. However, you
may need to create a login script in some corporate environments.
If you need a login script, you can create one on your Kyocera 7135 smartphone, using the
Command pick list in the Login script dialog.
Chapter 10 Setting Up Network Connections
Troubleshooting network connections
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