Troubleshooting; Drain Air Gap; Dishwasher Does Not Run; Cycle Runs Too Long - KitchenAid KUDC10IXBL5 User Instructions

Drain Air Gap
Some state or local plumbing codes require the addition of a drain air gap between a built-
in dishwasher and the home drain system. Check the drain air gap when your dishwasher
is not draining well.
The drain air gap is usually located on top of the sink or countertop near the dishwasher.
NOTE: The drain air gap is an external plumbing device that is not part of your
dishwasher. The warranty provided with your dishwasher does not cover service costs
directly associated with the cleaning or repair of the external drain air gap.
To clean the drain air gap Clean the drain air gap periodically to ensure proper drainage of your dishwasher. With
most types, you lift off the chrome cover. Unscrew the plastic cap. Then check for any soil
buildup. Clean if necessary.
Storing
Storing for the summer If your dishwasher is not in use during the summer months, turn off the water supply and
power supply to the dishwasher.
Storing for the winter
Avoid possible water damage to your home and dishwasher due to freezing water lines. If
your dishwasher is left in a seasonal dwelling or could be exposed to near freezing
temperatures, have your dishwasher winterized by authorized service personnel.
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.kitchenaid.com In Canada, www.kitchenaid.ca
PROBLEM SOLUTION
DISHWASHER DOES
NOT RUN
DETERGENT REMAINS IN
THE DISPENSER OR
TABLET IS ON BOTTOM
OFTUB
CYCLE RUNS TOO LONG
NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start/Resume light is blinking, close the door and push START/RESUME.
Be sure the door is closed and latched.
Be sure you have disabled Sleep Mode by pressing either START/RESUME or CANCEL, or by
opening and closing the door before selecting your cycle/option.
Check that there is not an interference with large casserole dishes and the wash system at the back
of the dishwasher. Adjust loading as necessary to ensure door is closed and latched.
Be sure you have selected a cycle. (See "Cycles and Options Descriptions" section.)
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be
blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump free.
Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to
resume the cycle by closing the door and pressing START/RESUME.
NOTES:
• To use less water and reduce energy consumption you will encounter cycles that typically run for
up to 3 hours.
• A water heater setting of 120°F (49°C) is best, the dishwasher will delay longer while heating
cooler water.
• Some options will add time to the cycle. (See "Cycles and Options Descriptions" section.) The
Heat Dry option adds approximately 1/2 hour.
Try the 1 Hour Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
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