Before You Call - Kenmore 790.32092401 Use & Care Manual

Before You Call
Solutions to Common Probteme
Befere you call for service, review this Hst it may save you time and expense The Hst inciudes common occurrences
that are not the resuit of defective workmanship or materiais in this appliance
OCCURRENCE POSSIBLE CAUSE/SOLUTION
Surface burners do not light. Surface Controi knob has not been compieteiy turned to LHTE Push in and turn
the Surface Controi knob to LHTE until burner ignites and then turn controi to
desired flame size
Surface burner flame burns haJf way
around.
Be sure gas suppiy vaive is open
Gas-air mixture needs a straight iine to travel Be sure burner is property seated
in its support (modeis with open burners oniy)
Burner ports or shotsare dogged With the burner off, use a smali-gauge wire or
needie to dean ports or shots
Power cord is disconnected from outiet (electric ignition modeis) Be sure cord is
piugged secureiy into outiet
Eiectricai power outage (electric ignition modeis) Burners can be Hitmanualiy :
See Setting Surface Controls in this Use & Care Guide
Burner ports or shots are dogged With the burner off, dean ports with a smali-
gauge wire or needie to dean ports or shots
Moisture is present after cleaning, Lightly fan the flame and allow burner to operate
until flame is full, To avoid this occurence dry the burners thoroughly following
instructions under Genera! Care & Cleaning.
Surface burner ftame is orange. Dust particles in main line, Allow the burner to operate a few minutes until flame
turns blue,
in coastal areas, a slightly orange flame is unavoidable due to salt air,
Scratches or abrasion on cooktop
surface. (Ceramic-Glass Cooktop)
Coarse particles such as salt or sand between cooktop and utensil can cause
scratches, Be sure cooktop surface and bottoms of utensils are clean before
usage, Small scratches do not affect cooking and will become less visible with
time,
Cleaning materials not recommended for ceramic°glass cooktop have been used,
See "To Clean the Ceramic-glass Cooktop" section under General Care & Cleaning,
Cookware with rough bottom has been used, Use smooth, fit-bottomed cookware,
Metalmarke. (Ceramic-Glass
Cooktop)
SWing or scraping of metal utensils on cooktop surface, Do not slide metal utensils
on cooktop surface, Use ceramic-glass cooktop cleaning cream to remove the
marks, See "To Clean the Ceramic-glass Cooktop" section under General Care &
Cleaning,
Brown streaks or specks on ceramic
glass cooktop surface.
Boilovers are cooked onto surface, Use razor blade scraper to remove soil, See
"To Clean the Ceramic°glass Cooktop" section under General Care & Cleaning,
Cleaning materials not recommended for ceramic°glass cooktop have been used,
Use recommended cleaners and cleaning method, See "To Clean the Ceramic°
Glass Cooktop" section under General Care & Cleaning,
Areas of discoloration with metallic
sheen. (Ceramic-Glass Cooktop)
Mineral deposits from water and food, Remove using a ceramic-glass cooktop
cleaning cream, To avoid this occurence use cookware with clean, dry bottoms,
17