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Clearing Blockages; Authorized Service; Warranty - Hoover 38766019 Owner's Manual

With removable tool rack

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If a minor
problem
occurs,
it usually
can
be solved
quite easily
when the cause is
found
the check
list below.
Possible cause
Possible solution
• Not firmly
plugged
in
• Plug unit in firmly
• No voltage
in wall
plug
• Check
fuse or breaker
Blown
fuse/tripped
breaker
• Replace
fuse/r&et
breaker
Possible
cause
Possible
solution
• Broken
or worn belt
• Replace
belt
• Brush
roll
brushes
worn
• Replace
brush rotf
• Filter
bag full
Change
filter
bag
• Hose
still
plugged
into
cleaner
• Remove
hose
from hose door
• Incorrect
carpet
height
setting
• Move carpet
height
control
to type of
carpet
being
cleaned
• Brush
roll
cavity
clogged
• Clear blockage
(see "Clearing
blockages"
section)
Possible
cause
Possible
solution
• Hose
clogged
• Clear blockage
(see
"Clearing
blockages"
section)
• Hose
connector
inserted
incorrectly
• Insert
hose connector
properly
(see
"Cleaning
tools"
section_
• Zt;lrJFJi_[,]_
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Possible
cause
Possible
solution
• Incorrect
carpet
height
setting
• Move carpet
height
control
to a
higher
setting
Clearing
blockages
Remove
large
items from
surfaces
before
vacuuming
to prevent
blockages
and to maintain
cleaning
effectiveness
of your cleaner.
Refer to the following
steps to check for
blockages
continuing
with
each
step
until
the blockage
is found.
A. If a blockage
occurs
during
tool
use:
Turn
cleaner
OFF and disconnect
it
from
the electrical
outlet.
1. Remove
hose from
hose door, look
into end of hose and remove
any block-
ages
2. Open
hose door.
Look
inside
and
toward
back of opening.
Remove
any
blockages.
B. If a blockage
occurs during floor
cleaning:
Turn cleaner OFF and disconnect it
from electrical outlet.
1, Turn cleaner to expose underside.
Remove bottom plate and brush roll as
shown for Figs, 3-9 and 3-10,
2. Carefully
remove
any blockage
from
brush
roll cavity.
Reposition
brush
roll
and bottom
plate as shown
in Figs. 3-12
through
3. 14.
If a blockage
is not found
and a
problem
persists,
contact
your
Hoover
Factory
Service
Center
or Authorized
Warranty
Service
Dealer
(Depot).
Full One Year
Warranty
(Domestic
Use)
Your HOOVER@
appliance
is warranted
in normal
household
use, in accordance
with the Owner's
Manual
against
original
defects
in material
and workmanship
for
a period
of one full year from date of
purchase.
This warranty
provides,
at no
cost to you, all labor and parts
to place
this appliance
in correct
operating
condition
during
the warranted
period.
This warranty
applies
when the
appliance
is purchased
in the United
States
including
its territories
and
possessions,
or in Canada
or from a
U.S.
Military
Exchange.
Appliances
purchased
elsewhere
are covered
by a
limited
one year warranty
which
covers
the cost of parts
only. This warranty
does
not apply if the appliance
is used
in a commercial
or rental
application.
Warranty
service
can only be obtained
by presenting
the appliance
to one of
the following
Authorized
Warranty
Service
outlets,
Proof of purchase
will
be required
before
service
is rendered.
1. Hoover
Factory
Service
Centers
2. Hoover
Authorized
Warranty
Service
Dealers
(Depots)
For an automated
referral
of
authorized
service
outlets
in the
U.S.A.,
phone
1-800-944-9200
OR
visit
The Hoover
Company
on-line
at
www.hoover.com
This warranty
does
not cover
pick up,
delivery,
or house
calls; however,
if you
mail your
appliance
to a Hoover
Factory
Service
Center
for warranty
service,
transportation
will be paid one way.
While
this warranty
gives
you specific
legal rights,
you may also have other
rights which
vary from state
to state
(or province).
If further
assistance
is needed,
or if
there
are questions
concerning
this
warranty
or the availability
of warranty
service
outlets,
write or phone
the
Consumer
Response
Center,
The
Hoover
Company,
101 East Maple
St.,
North
Canton,
Ohio 44720.
Phone
330-499-9499.
In Canada,
contact
Hoover
Canada,
Burlington,
Ontario,
L7R 4A8.
Phone
1-800-263-6376.
12

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