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If you
have
a
problem
If a minor
problem
occurs,
it usually
carl
be
solved
quite
easily
when
the
cause
is found
by
using
the
check
list
below.
I_'I_I_'i_
IL'_I_IIIII_ IIT/_"_IIIII_
Possible
cause
Possible
solution
• Not firmly plugged in
• Plug
unit
in firmly
• No voltage in wall plug
• Check
fuse
or breaker
• Blown
fuse/tripped
breaker
• Replace
fuse/reset
breaker
Ia"tV1,3 F41m _irBTil
Possible cause
Possible
solution
• Recovery
tank
lid
not
on correctly
• Make
sure
lid is on securely
(page
8)
• Recovery tank full/automatic
shut off engaged
• Remove
and
empty
recovery
tank
• Obstruction
in hose
on stair/upholstery
nozzle
• Remove
hose; clear
obstruction
• Recovery
tank
front
panel
not
replaced
after
stair
or
upholstery
cleaning
• Replace
recovery
tank
front
panel
(page
12)
Possible
cause
Possible
solution
• Solution tank not firmly in place
• Make
sure
tank
is securely
locked
in position
• Solution
tank
empty
•
Refill
tank
_Jocording
to instructions
for surface
being
cleaned
(pages
6 & 7)
• Recovery
tank
lid not
on
correctly
• Make
sure
lid is firmly
in place
(page
8)
• Stair/upholstery
solution
tube
not
securely
fastened
• Make
sure
tube
is securely
fastened
_Jt connection
of hood
Possible
cause
Possible
solution
• Connector
collar
pushed
forward
• Extend
black
tabs
on connector
by pulling
collar
towards
tube
14
Service
To
obtain
approved
HOOVER
service
and
genuine
HOOVER
parts,
locate
the
nearest
Hoover Factory
Service Center or Authorized
Hoover Warranty
Ser-
vice Dealer (Depot) by:
•
checking
the
Yellow
Pages
under
"Vacuum
Cleaners-
Household"
OR
-
•
checking
the
list
of Factory
Service
Centers
provided
with
this
cleaner
OR
-
•
calling
1-800-944-9200
for
an
automated
referral
of authorized
service
outlet
locations
(U.S. only) OR -
•
checking
the
Service
section
of
The
Hoover
Company
on-line
at www.hoover.com
Do not
send
your
cleaner
to The
Hoover
Company
in
North
Canton
for
service,
this
will
only
result
in delay.
If further
assistance
is needed,
contact
The
Hoover
Company
Consumer
Response
Center,
North
Canton,
Ohio 44720 Phone: 1-330-499-9499.
In Canada,
contact
Hoover
Canada,
Burlington,
Ontario
L7R 4A8, Phone: 1-800-263-6376.
Always
identify
your
cleaner
by
the
complete
model
number
when
requesting
information
or
ordering
parts.
(The
model
number
appears
on
the
back
of the
cleaner
handle,)
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