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Warranty Information - Genie AC POWERED SCREW DRIVE OPENERS Operation And Maintenance Manual

Ac powered screw drive openers

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THEGEN|ECOMPANY LIMITED WARPJ ,NTY
What is coveted?
Any defect [n material and product workmanship from personal, normal
household use [n accordance with the Owner's Manual.
For how long?
MODEL2560... 1Syears on motor, 3years all other parts.
MODEL3560... Lifetime' on motor,3 years all other parts.
%[fedme=As long dsyou own your home.
Who gets the warranty?
This warranty is limited to the consumer who originally purchased
the product.
Geographic
scope:
This warranty applies only to units installed and operated within the country
where they were purchased.
Limitations:
IMPLIEDWARRANTIES, I NCLUDINGTHOSE OF FITNESS FORA PARTICULAR
PURPOSEAND MERCHANTABILITY ( AN UNWRITTEN WT_RRANTYTHATTHE
PRODUCT ISFITFORORDINARYUSE)ARELIMITEDTOONE YEARFROMTHE
DATEOF PURCHASE.GENIE WILL NOT PAYFOR:LOSSOFTIME;
INCONVENIENCE; LOSS OF USEOFYOURGENIEPRODUCT ORPROPERTY
DAMAGECAUSEDBYYOURGENIEPRODUCT ORITSFAILURE TO WORK;ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL D AMAGES; O RANY DAMAGES
RESULTING FROMMISUSE ORMODIFICATION OF YOURGENIEPRODUCT.
Some states and provinces do not allow limitations on how long an implied
warranty lasts or the exclusion of incidental or consequential damages, sothe
above limitations or exclusions may not apply to you.
This warranty is the only one we will give on your Genie product, and it sets
forth all our responsibilities regarding your Genie product.There are no other
expresswarranties.
Stateand province rights:This warranty givesyou specificlegal rights, and you
may also have other rights which vary from state to state and province to
province.
How to get warranty
service:
To obtain warranty service for your Genie product, you must provide proof of
the date and place of purchase of the product.
1. Do-It=Yourself-Service.
Call the Genie Customer Servicetoll free at 1.800.354.3643 to speak in
person to a trained Genie representative for assistance in diagnosing the
problem and arranging to supply you with the required parts for do-it-
yourself repairs.Trained service representatives are available Monday-Friday,
8:00a.rn.- 9:00 p.m.,EasternTime,and on Saturday, 10:00a.m.to 7:00 p.rn,
EasternTime (subject to holidays) You may also get the information you
need at www.geniecompony.com.
2,Service
From
Authorized
Dealers.
Youalsomay obtainwarrantyservice from Genieauthorizeddealersbycallingthe
GenieCustomerServiceat 1.800.354.3643 or byvisitingw_geniecomporry.com
beforescheduling warrantyservice. I fwarrantyserviceis providedby anauthorized
dealer, G enie wilt provideall requiredpartsunderwarrantyat nochargeto you,but
the dealersareindependentbusiness peopleandmay rendera benchor servicecall
chargefor thek services. Geniewill notreimburse you or otherwisebe responsible for
those charges.
Wesuggest t hat you retainyour originalpackingmaterialinthe eventwe chooseto
repairor replace y ourGenieProductandrequest t hat you shipit to us. B esureto
includeyour name, a ddress, telephonenumber, p roof of dateandplaceof purchase
anda descriptionof the operatingproblem.Afterrepairingor replacing, y ourGenie
product, w e will shipit to your homeat no costto you for partsandlabor,but you will
haveto paya minimumof $5.00 for shippingandhandlingcharges.
Yourchoiceof eitherone of the above-described serviceoptionsis yourexclusive
remedy underthis warranty.
What
this warranty
does
not cover:
Thiswarrantydoes not coverbatteries(whichareconsidered replaceable parts),
installation, c ommercial u se,defectsresultingfrom accidents, damagewhile in transitto
our servicelocationor damageresulting from alterations, m isuseor abuse,lackof proper
maintenance, u nauthorized repairor modificationof the product, a ffixingof any
attachmentnot providedwith the product, programmingof the Remote Control
Devices, Safe-T-Beam ®adjustment/cleaning, s taplesthrough wiring,pinchedor broken
wires,Carriage disengaged, F orceContro!adjustments,door out of balance,broken
springsor cables,poweroutages,useof extensioncords,missingor damagedpartson
discounted, c learanced, final saleor taped cartons,phantomoperations(laboris not
coveredif Openerisfunctioning properlywhile technicianis in garage),fire, flood,or
actsof God,or otherfailureto followthe Owner's Manual
Please note the following information,soit is available if you
need to call us.
Date Purchased
/
/
Serial Number
Operator Model
Remote Control Model
Model Number and
Serial Number are
located on front panel
inside the lens,
jj_
}
/
./
j_
WK YR P [
27
94
4
H
Serial/Mfg
No.
Pleasekeep original or photocopy of your sales receipt
with this manual for future reference should service
ever be requiredo
INCLUDED IN THIS PACKAGE
Manual
1)Warranty Information
2) Pre Installation Checklist to be reviewed prior
to any assembly or installation
3) Necessary Adjustments
4) Programming Remote Devices
5) Maintenance and Troubleshooting
6) PartsExplosions
7) AccessoryOrder Form
8) Door Opener Association Safety and
Maintenance Brochure (DASMA)
9) Entrapment Warning Label =To be Adhered in
close proximity to wall control
Poster
1) Pictorial and step by step opener assembly
instructions
2) Pictorial and step by step opener installation
instructions
iT IS CRITICAL THAT ALL SAFETY WARNINGS
MARKED
CLEARLY [N BOTH THE MANUAL
AND POSTER ARE READ, UNDERSTOOD AND
FOLLOWED.
Visit Our Website at: www.geniecompany.com
FORANSWERS," CALL 1,800,354,3643
SAVE THESE INSTRUCTIONS
2
For Help, call 1=8OO-35-GENIE or visit www.geniecompanyocom

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