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Before youcall for service...
GEAppliances.com
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages,
or visit GEAppliances.com.
You may not need to call for service.
Problem
Possible Causes
What To Do
Control panel lights go
Time too long between
• Each pad must be touched
within 30 seconds
ot tile othei_.
To relight,
off when you're setting
touching of selected
touch any pad again,
or unlock and relatch
the dooi:
controls
pads
• Try resetting
tile START/RESETpad.
Controlpanel responded Door latch naay slot be
• Call for service.
to inputs,but dishwasher properly
seated
never filled with water
Dishwasher won'trun
Fuse is blown, or the
• Replace
tuse or reset circuit
breakeI:
Remove any other ai)pliances
circuit breaker
tripped
fl'om tile circuit.
• TIT resetting
tile
START/RESETpad.
Noise
Some of the sounds
• Soft food disposal
shredding
action.
you'll hem" are normal
• Drain valve opening
to i)umi ) water ()/it.
• Timer
control
as cycle progresses.
• Deteigent
cup ol)ening.
• The inotor
stoi)i)ing
dtwing the diTing period.
• X_'ater drailfing
out of the tub immediately
after vou touch the
START/RESETpa d.
Utensils
are not secure
• Make sure ever)*hing
is secured
in dishwasher:
in the rack or something
small has dropped
into
the rack
Motor hums
• Dishwasher
has isot beels used ois a regular
basis. If you do isot use
your dishwasher
often,
set it to fill and puln l) out once evei T week.
This will hel I) kee I) the seal moist and the garbage
disposer
cleai:
Water standing in
This is normaJ
• A small aissount
of clean water around
tim outlet ois tile tub bottom
the bottom of the tub
at tile back of tile tub keeps tile water seal lubricated.
Water won't pump
Drain is clogged
• If you have an air gap, clean it.
out of the tub
• Check
to see if vour kitchen
sink is draining
well. If not, you may need
a I)lumbeI:
• If tile dishwasher
drains
into a disposei;
ruls disposer
cleai:
Suds in the tub
Correct
detergent
• Use Olfly atltOUSatic dishwasher
deteigents
to avoid sudsing.
wasn't used
Cascade_, Cascade® Complete and Electrasol® Automatic
Dishwashing
__
Deteroents
haxe been approxed
fiw use in all GE dishwasheI_.
• To remoxe
suds fl'om tile tub, open
the dishwasher
and let suds
exai)orate.
Add 1 gallon
of cold water to tile tub. Close and latch tile
dishwasheI:
Pure I) ()lit water b) i)ressing
tile
START/RESETpad;
then
imusediatel)
press tile
START/RESETpad
a gain. Repeat
if' necessaia'.
Rinse agent
was spilled
• Mways wipe up rinse agent
spills imusediatelv.
Stained tub interior
Detergent
with
colorant was used
• Souse deteigents
contain
colorant
(pigumnt
or dyes) that will discolor
the mb interior
with extended
use. Check
the deteigent
cup tor signs
of any discoloration.
If cup is discolored,
change
to deteigent
without
anv colorant.
Cascade *>,Cascade *>Complete and Electrasol® Automatic
Dishwashing
Detergents
have beeis approved
fi)r use in all
GE dishwasheIs.
Some tomato-hased
• Use of tile RINSE ONLY cycle (on souse models)
after adding
tile dish
foods cml stain
to tile load can decrease'
tile level of staining.
GE recomusends
CascadO _ Plastic Beeste_ _ to hel I) remove
these t),l)es of stains.
Dishesdon'tdry
Low inlet water
• Make sure iiflet water teml)erature
is correct.
temperature
• Select SPEED DRYer HEATEDDRY.
Rinse
agent
dispenser
•
Check
tile
IJISse
ageIst
dispeIsseI:
is empty
1,_
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