Wells HDCR-1230G Operation Manual page 14

TROUBLESHOOTING
SYMPTOM
Pilot will not light
Burners won't light
One burner assembly
won't light
Portions of a burner won't light or
have erratic flame
Burner not hot enough
NOTE: There are no user serviceable components in the burner assemblies or in the control valves.
In all cases of damage or malfunction, contact your Authorized Wells Service Agency for repairs.
POSSIBLE CAUSE
Gas supply off
Air in lines
Pilot valve not on
Gas supply off
Air in lines
Pilot burner not lit
Control not on
Water in burner
Damaged gas control valve,
burner or other internal
component
Burner wet or flame opening(s)
clogged
Temperature control not set
Shutter or nozzle out of
adjustment
Damaged gas control valve,
burner or other internal
component
12
SUGGESTED REMEDY
Check main / unit gas valves
Turn pilot valve on. Attempt to
light pilot every 15 sec.
Turn pilot valve on / adjust
Check main / unit gas valves
Turn gas valve on. Attempt to
light pilot every 15 sec.
Turn off gas - allow unit to
vent for 5 minutes. Turn gas
back on and light pilot
Turn control knob to ON
Set to desired setting when lit
Remove burner and dry
thoroughly
Contact Authorized Wells
Service Agency for repairs
Clean and dry burner
Adjust for desired temperature
Contact qualified technician for
adjustment
Contact Authorized Wells
Service Agency for repairs