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Avoid
Service
Checklist
Before calling for service, review this list. It may save both time and expens< The list includes common concerns that are not the r_sult of defective
workmanship
or materials in this washer
OCCURRENCE
POSSIBLE CA USE / SOL UTION
NOISE
""Clicking"
noise.
,, A normal sourld made by tile, timer.
High pitch
""jet engine"
noise.
,, A certain amount of motor whine is normal during the spin cycle.
Rattflng
and clanking
noise.
,, Foreign ob ects such as coins or safety pins may be in drum or pump. Stop washer arid check drum.
If noise continues after washer is restarted, objects may be in pump. Call your authorized servicer.
,, Belt buckles and metal fasteners are hittir_g wash drum. To prevent unns,cessary noise and damage
to drum, fasten fasteners and turn items inside out.
Squealing
sound
or hot rubber
odor.
,, Washer is overloaded. Do not overload washer. Stop washer and reduce load.
Thumping
sound.
,, Heavy wash loads may produce a thumping sound This is usually normal if sound continues, washer
is probably out of balance. Stop washer and redistribute wash load.
,, Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling legs
Vibrating
noise,
and tighten
lock nuts. See INSTALLATION INSTRUCTIONS for details.
,, Shipping bolts and foam block have not been removed during installation
See INSTALLATION
INSTRU('TIONS for removing shipping bolts and foam block.
,, \_%ashload unevenly distributed
in drum
Stop washer and rearrange wash load.
OrlEPAT[NF
Washer does not start.
,, Electrical power cord rnay not be plugged in or connection rnay be loose. Make sure plug fits tightly
in wall outlet.
,, House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker
or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected
by a qualified electrician, if problem is a power outage, call local electric company
,, Water supply faucets are not turned on. Turn on water supply faucets.
,, Cycle selector is not in correct poAtion. Move indicator clockwise slightly. Pull out knob.
,, Motor is overheated. Washer motor will stop if it becomes overheated, it will automatically restart
after a cool down period of up to 30 minutes {if washer has not been manually turned off).
,, Washer door is not completely closed. Close door completely.
Washer won"t
spin_
. Load is too small. Add 1 or 2 similar items to help balance the load.
Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush
Residue left in drum.
" _xcess dirt and sand from items belore washing.
Laundry
additives
didn't
dispense.
,, Dispenser drawer open
Drawer should be completely closed for laundry additive to dispense
WATER
/
Water cofiects in bleach
and fabric softener
,, This is a result of the siphoning action and is part of the normal operation of the washer. \A ater
compartments,
may be removed by removing the dispenser drawer (see Page 9, Figures 1 and 2) and draining water
into the empty drum or sink
Wash load too wet after spin.
,, Washer is overloaded
Do not overload washer. See Washing
Procedures,
,, Load is too small. Add I or 2 similar items to help balance the load
,, Load is out of balance. Rearrange load to allow proper spinning.
Water does not enter washer
or it enters
,, Drain }lose is kinked. Straighten drain }lose
slowly.
, Water supply i} riot adequate in area. Check another faucet in the house. Wait until water supply
and pressure increase.
,, Water supply faucets are riot completely open. Fully open hot arid cold faucets.
,, Water is being used else_J_ h ere in the house Water pressure must be at least 30 psi (260 kPa) Avoid
running water elsewhere while washer is filling.
,, Water inlet hoses are kinked. Straighten hose_.
Warm or hot water
is not hot enough.
Hot ,aater heater is set too low or is a distance from washer. Measure hot water temperature
at nearby faucet with candy or meat thermometer.
Water temperature should be at least 130°F
(70°C). Adjust water heater as necessary.
,, Hot water is being used elsewhere in the house. Avoid using hot water elsewhere before or during
washer use. Ther_ may not be enough hot water available for proper cleaning, if problem persists,
your hot water system may be unable to support more than I use at a time.
Water in washer
does not drain or drains
,, Drain hose is kinked or clogged. Clean and straighten the drain hose.
slowly.
,, House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
Water leaks.
,, Fill hose connection is loose at faucet or washer. Check and tighten hose connections, install rubber
sealing washers provided.
,, Oversudsing.Use less detergent.
,, Dispenser drawer is open.
Close drawer when washer is operating..
incorrect
wash and rinse temperatures.
,, Hot and cold water hoses are connected to wrong supply faucets. Cormect hot water hose to hot
water faucet and cold water hose to cold water faucet.
Water is entering
washer
but tub does not
, Drain hose standpipe is incorrect height. Standpipe must be a minimum of 2_}.6'' (60 cm) high to
fill,
prs,vent siphoning. See INSTALLATION INSTRUCTIONS.
10
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