Avoid Service Checklist - Frigidaire PLCF489CCD Use & Care Manual

Avoid Service
Checklist
You may save the cost and inconvenience of an unnecessary service call by first reviewing this
Checklist of commonly encountered problem situations.
You will be charged for a service call while the appliance is in warranty if the problem is not caused
by defective product workmanship or materials.
Your new appliance is a carefully engineered product. Many times, what appears to be a reason
to call service requires nothing more than a simple adjustment you can easily make in your own
home.
OCCURRENCE
Range is not level.
POSSIBLE CAUSE/SOLUTION
Poor installation. When range is level, cooktop may appear out of alignment if countertop
is not level.
Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a
carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are
square and have sufficient room for range clearance.
Cannot move appliance easily. Appliance Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
must be accessible for service.
Contact builder or installer to make appliance accessible.
Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.
Entire range or oven does not operate. Make sure cord/plug is tightly into outlet.
Service wiring is not complete. Contact your dealer, installing agent or authorized servicer.
Power outage. Check house lights to be sure. Call your local electric company for service.
*Oven control beeps and displays F1, F3 or Electronic control has detected a fault condition. Push CLEAR to clear the display and stop
F9. beeping. Program oven again. If fault recurs, record fault number. Push CLEAR and contact
an authorized servicer.
Ovenand/orcooktoplightsdoesnotwork. Replace or tighten bulb. See "Changing Oven Light" in this Guide for instructions.
Surface unit does not heat. No power to the appliance. Check steps under "Entire Range or Oven Does Not Operate"
in this Avoid Service Checklist.
Incorrect control setting. Make sure the correct control is on for the surface unit to be used.
Surface burners do not light.
Surface control knob has not been completely turned to LITE. Push in and turn the surface
control knob to LITE (until burner ignites) and then turn the surface control knob to the
desired flame size.
Burner ports are clogged. Clean burners. See "To Clean Burner Grates, Contoured Burner
Pans, Burner Cap and Burner Base" under General Cleaning. With the burner off, use small-
gauge wire or needle to clean ports or slots.
Gas supply is turned off. Turn gas supply on.
Surface burner flame burns half way Burner ports or slots are clogged. With the burner off, clean by using a small-gauge wire or
around, needle to lean ports or slots.
Moisture is present after cleaning. Lightly fan the flame and allow the burner to operate until
flame is full. Dry the burners thoroughly following instructions under General Cleaning.
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