Printer requests paper size change to continue printing.
Possible cause
Paper loaded in tray
is different size from
that formatted in
software
application.
PROBLEMS WITH POOR QUALITY PRINTING
Longitudinal white stripes
Possible cause
LED head is dirty.
Toner is low.
Image drum
damaged.
Longitudinal fading
Possible cause
LED head is dirty.
Toner is low.
Paper is
unsuitable for
printer.
Remedy
Either change paper in tray to match size
formatted in application and press ONLINE to
continue, or continue printing on existing paper by
pressing ONLINE.
Remedy
Clean LED head with lens cleaner or soft tissue.
Change toner cartridge.
Change image drum.
Remedy
Clean LED head with lens cleaner or soft tissue.
Change toner cartridge.
Use recommended paper.
C7100/C7300/C7500 Troubleshooting • 177