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Troubleshooting chart
Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.
General
Symptom
When a button is
(Using batteries only) Are the batteries
pressed, the unit
dead?
does not respond.
Set the unit to the power stand-by
mode and then turn it back on.
If the unit still malfunctions, reset it.
No sound.
Is the volume level set to "0"?
(Using batteries only) Are the batteries
dead?
Are the connections made correctly?
Is the unit too far from the Bluetooth
stereo audio source device?
Is the unit paired with the Bluetooth
stereo audio source device?
Bluetooth sound is
Is the unit too near to a device that
interrupted or
generates electromagnetic radiation?
distorted.
Is there any obstacle between the unit
and the Bluetooth stereo audio source
device?
Condensation
Sudden temperature changes, storage or operation in an extremely
humid environment may cause condensation inside the cabinet.
Condensation can cause the unit to malfunction. If this happens,
leave the power on until normal playback is possible (about 1 hour).
Wipe off any condensation on the transmitter with a soft cloth before
operating the unit.
Possible cause
If trouble occurs
When this product is subjected to strong external interference
(mechanical shock, excessive static electricity, abnormal supply
voltage due to lightning, etc.) or if it is operated incorrectly, it may
malfunction.
If such a problem occurs, do the following:
1 Set the unit to the stand-by mode and turn the power on again.
2 If the unit is not restored in the previous operation, unplug and
plug in the unit, and then turn the power on.
Note:
If neither operation above restores the unit, clear all the memory by
resetting it.
Clearing all the memory (reset)
1 Press the ON/STAND-BY button to turn off the unit.
2 Whilst holding the PAIRING button, press the ON/STAND-BY
button.
The pairing indicator blinks a few times and all pairing
information is deleted.
Maintenance
Cleaning the cabinet
Periodically wipe the cabinet with a soft cloth and a diluted soap
solution, then with a dry cloth.
Caution:
Do not use chemicals for cleaning (petrol, paint thinner, etc.). It
may damage the cabinet finish.
Do not apply oil to the inside of the unit. It may cause
malfunctions.
DK-V2
13
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