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MAINTENANCE
AND
TROUBLESHOOTING
I
BEFORE
CALLING
FOR SERVICE
Check these items and see if you can correct the trouble by changing
the adjustment of a control or the setting of a switch.
By making
these simple checks before calling for service, you may save time and money.
Problem
Picture OK. Poor sound.
Sound OK. Poor picture.
No picture or sound.
Try This
Re-orient antenna. Try another channel --- possible station trouble. Adjust
AUDIO MENU options.
Check for local interfe.rence. Is antenna/cable
connection
loose?
Re-orient
antenna. Try another channel
.-- possible
statioa
trouble.
Adjust VIDEO MENU options.
Trouble
with cable-TV
s"stem?
Is
antenna/cable
connection
loose?
Is TV on? Is there power in wall outlet? Is T¥ plugged
in? Is antenna
hooked
up? Is cable hooked up? Is the channel
blocked
by the
PARENTAL
CONTROL?
Trouble
with cable-TV
system?
C.heck
auxiliary
audio/video
equipment.
Check chanael
selection.
Picture blurred or distorted.
Ghost in picture.
Check antenna or cable hook up for broken wires. Try another channel
-- possible
station trouble. Check for local imerference.
No color, or poor color.
Is it a color program'? Check antenna
or cable hook up foJ: broken wires.
Adjust VIDEO
MENU options.
No sound.
VOLUME
(VOL) setting may be too low. Check MUTE button
operation
on remote control.
Cannot select certain channels.
Channels
may be skipped in CH. ADD/DEL
option of SETUP
MENU.
No closed captions
Are captions
available?
Is CAPTION
1 or CAPTION
2 selected using
the CAPTIONS
option on the SETUP MENU?
No picture or sound when AUX
Are all audio/video
wires connected
to the AUX input jacks properly?
channel is selected.
No stereo sound or weak stereo sound
Check AUDIO
mode. Was stereo sound present before
selecting
the
when using a stereo VCR.
AUX channel?
Black or blue box covers half of screen.
Is text information
available?
Is TEXT
1 or TEXT 2 selected in the
CAPTIONS
option of the SETUP MENU.
Remote control does not work.
Are batteries
okay? Is TV turned ON? Is "IW plugged
in?
m,r_
Always
request that your technician
use only genuine Zenith
exact replacement
parts for continued
Quality and Safety per-
formance.
Keep your Zenith ALL Zenith.
NOTES:
•
If your TV fails to respond
to ar_y menu selection,
you
must reset the TV. Simply disccnnect
the AC power cord
from the power outlet. Wait a few minutes,
then plug the
TV back into the power outlet. You will have to reset the
clock to the current time.
•
Unplugging
the TV does not deactivate
the Parental
Control.
2_1:-o
8 -- 2
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