Jenn-Air JEC0530ADB Use & Care Manual page 11

T
ROUBLESHOOTING
PROBLEM
Nothing on the cooktop operates.
Cooktop elements do not
get hot enough.
Elements emit a slight odor and/or
smoke when first turned on.
Smoothtop surface shows
wear.
A fan sound can be heard.
Elements shut down during
operation, light flashes and
three short beeps are heard.
SOLUTION
• Check for a blown circuit fuse or a tripped main circuit breaker.
• Check if cooktop is properly connected to electric circuit in house.
• Check to see if cooktop controls are locked. See page 5.
• Surface controls may not be set properly.
• Voltage to house may be low.
• Cookware may not be flat or the correct size or shape.
• This is normal.
1. Tiny scratches or abrasions.
• Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans
across top. Make sure pan bottom is not rough. Use the recommended
cleaning agents. See page 9.
2. Metal marks.
• Do not slide metal pans across top. When cool, clean with Cooktop
Cleaning Creme. See page 9.
3. Brown streaks and specks.
• Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure
cooktop and pan bottom are clean.
4. Areas with a metallic sheen.
• Mineral deposits from water and food. Use recommended cleaning agents.
See page 9.
5. Pitting or flaking.
• Remove sugary boilovers promptly. See page 9.
• This is the cooling fan and is normal. The fan will run when any element is
turned on. With heavy use, the fan may continue to run after the controls are
turned off until the cooktop has cooled.
• Food soil/spill on touchpads. Clean the surface, see page 9.
• Object placed on touchpad area. Remove object from the area.
• Cooktop internal temperature too high. Make sure that cooktop has been installed
according to the installation instructions.
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