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Symptom
Possible Problem
No sound from
Computer is using Windows Millennium Edition
DVD/CD-ROM
(ME) or Windows 2000 and the operating
drive.
system's Digital Audio Extraction feature for
CD/DVD ROM drive is not enabled.
Computer is using Windows 98SE.
Broken audio
Speakers are connected to a computer running
from speakers
Windows 98SE.
when
connected to
Computer is running too many applications at
computer via
the same time.
USB cable.
Radio
Too close to a radio tower.
interference.
No sound from
Bad connection.
subwoofer.
Sound source has little low-frequency content.
Low hum from
The AC in your house is at 60 cycles per second,
subwoofer.
which is within the audio frequency of the
subwoofer.
Loud hum from
Bad connection.
subwoofer.
Bass level set too high.
Volume or bass level on your audio source device
is set too high.
Distorted
Subwoofer too close to monitor.
monitor.
Speaker system
Static electricity, momentary interruption of
exhibits erratic
power, or abnormal operating conditions may
or unexpected
be responsible.
behavior.
Controls do
not function.
Solution
Enable the operating system's Digital Audio Extraction feature for
CD/DVD ROM drive by following these steps:
• Start the "Device Manager." (Consult your operating system's online
help for information on accessing "Device Manager.")
• Click the "+" sign to the left of the "DVD/CD-ROM drive(s)" item in
the list.
• Right-click on the "DVD/CD-ROM drive(s)" device for which you wish
to enable the "Digital Audio Extraction" feature, and select the
"Properties" menu item.
• Select the "Properties" tab from the "Properties" sheet.
• Check the "Enable digital CD audio for this CD-ROM device" box. If
the checkbox is disabled, your drive does not support this feature
and you will not be able to listen to CD Audio with the FX5051.
• Note: You may need to restart your computer for this change to
take effect.
When using Windows 98SE you will need to use software which
supports "Digital Audio Extraction" such as Microsoft Windows Media
Player 7 or higher. Your CD Drive will also need to support "Digital
Audio Extraction." Otherwise you will not be able to hear CD audio.
Broken audio issue should resolve itself once Windows 98SE has
finished the loading cycle.
Quit one or more applications until the problem is resolved or
increase computer memory (RAM) or storage space.
Move your speakers until the interference goes away.
Check to make sure that all cables are connected properly and are
making a clear connection.
Many .WAV and .MID files often have little low-frequency content
and sound flat when you listen to them on a computer. Try a song
with more bass — something from your CD collection.
Some low hum may be detected when your speaker system is
powered on without an audio source playing, or when the volume is
set at an extremely low level.
Unplug the AC power cord from the surge protector (if used), and
plug directly into an AC wall outlet.
Move your cables. Check to ensure they are making a clear
connection.
To control the bass, press the "Bass" button on the control pod and
rotate the dial to the left to decrease it.
Disconnect your 3.5mm stereo cable from the audio source. If the
loud hum goes away, lower the volume on the audio source.
Lower the volume or bass level on your computer, portable device,
etc.
Because the subwoofer is not magnetically shielded, it can cause
distortion if it's too close to your monitor. Move the subwoofer so it's
at least 2 feet from your monitor.
Disconnect the AC power cord from the wall outlet, wait 20–30
seconds, and reconnect.
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