Troubleshooting - Jenn-Air JEC6288AAB Use & Care Manual

T
ROUBLESHOOTING
PROBLEM
For most concerns, try these fi rst.
Part or all of appliance does
not work.
Smoothtop surface
shows wear.
Elements emit a slight odor or
light smoke when fi rst turned on.
Cooktop elements do not get hot
enough.
SOLUTION
• Check if surface controls have been properly set.
• Check or re-set circuit breaker. Check or replace fuse.
• Check power supply.
• Check if surface controls have been properly set. See page 6.
• Tiny scratches or abrasions.
- Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans
across top. Make sure pan bottom is not rough. Use the recommended
cleaning agents. See page 4.
• Metal marks.
- Do not slide metal pans across top. When cool, clean with Cooktop
Cleaning Creme. See page 4.
• Brown streaks and specks.
- Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure
cooktop and pan bottom are clean.
• Areas with a metallic sheen.
- Mineral deposits from water and food. Use recommended cleaning agents.
See page 4.
• Pitting or fl aking.
- Remove sugary boilovers promptly. See page 4.
• This is normal for a new cooktop and will disappear after a few uses.
• Turning on a ventilation fan will help remove the smoke and/or odor.
• Surface controls may not be set properly.
• Voltage to house may be low.
• Cookware may not be fl at, or the correct size or shape.
• Cover pot with lid to reduce time to boil.
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