Epson PRO Reference Manual page 54

Clearing and preventing paper jams
If paper has jammed inside the printer, clear the jam as follows:
1. Turn off the printer.
2. Open the printer cover.
3. Push in the knob on the right side of the printer and turn it
counterclockwise as shown below.
Be sure to turn the knob in the direction shown; otherwise
ink from the printed sheet can come off onto the printer
and smear other sheets.
4. Pull the paper out carefully. If it tears, make sure you
remove any remaining pieces.
5. If paper is caught in the paper eject area, gently pull it out
of the printer.
6. Close the printer cover.
7. Turn on the printer to move the print heads to the correct
positions.
Maintenance and Troubleshooting
3-21