Epson FX-2170 User Manual

Epson user's guide 9-pin dot matrix printer fx-2170
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Copyright © 1995 by Seiko Epson Corporation, Nagano, Japan.
User's Guide

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Summary of Contents for Epson FX-2170

  • Page 1 Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.
  • Page 2: Setting Up Your Software

    A: SETUP Type Select your printer’s name in the Printer Model window and Continue. click Click Copyright © 1996 by Seiko Epson Corporation, Nagano, Japan Run. B: SETUP); then click OK. The printer driver installs automatically. 4005786 M01-00...
  • Page 3 (ECP or EPP compatible) bidirectional parallel port. See your computer documentation for Make sure plain paper is loaded in the printer and the printer is connected to the computer’s parallel port. (The paper is used to perform a test print in step 11.) Turn off your printer and computer, if necessary.
  • Page 4 The program will copy the files to your hard disk and add an icon to the Printers folder using the printer name you assign. To use the printer as the default printer for Windows 95 applications, select Next 10.
  • Page 5 Insert the floppy disk containing the driver into your computer’s floppy disk drive. A: WIN 95 Type Select your printer’s name in the dialog box, then click the Next button. 10. Select the port you want to use with this printer.
  • Page 6: Checking The Printer Driver Settings

    Right-click on your printer icon. Properties. Choose Select the paper size you have loaded in the printer from the Paper size list on the Paper menu. If you don’t see your paper size, scroll through the list, and select the correct size.
  • Page 7: Dos Printer Utilities

    Your printer driver disk includes the EPSON Remote! and EPSON Calibration utilities. You can use EPSON Remote! to change the printer’s default settings from your computer instead of the control panel. EPSON Calibration is used to properly align your printout. Installing EPSON printer utilities...
  • Page 8 On pages 2-11, and 2-12, replace the original illustrations as follows: Please replace the illustration on page 2-11 of your User's with the illustration below. Guide Please replace the illustration on the upper portion of page 2-12 of your User’s Guide with the illustration below.
  • Page 9 On page 5-3, add the information below. When replacing the ribbon cartridge or ribbon pack, you can use the cartridge and pack listed below, in addition to the products listed in your User's Guide. Ribbon cartridge Ribbon pack S015086 S010033 Printed in Japan 96.02-16...
  • Page 10 Printer Parts...
  • Page 11 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
  • Page 12: Declaration Of Conformity

    Type Name: Model: Conforms to the following Directive(s) and Norm(s): Directive 89/336/EEC: Directive 73/23/EEC: Directive 90/384/EEC: August 1995 M. Hamamoto President of EPSON EUROPE B.V. Dot Matrix printer FX-2170 P920A EN 55022 Class B EN 50082-1 IEC 801-2 IEC 801-3...
  • Page 13 United States Users EPSON provides customer support and service through a nationwide network of Authorized EPSON Customer Care Centers. EPSON also provides the following support services in the U.S. and Canada through the EPSON Connection Technical assistance with the installation, configuration, and...
  • Page 14: For United Kingdom Users

    Canada and ask for representative #529. In other countries, call (614) 529-1611 or your local CompuServe access number. If you are already a CompuServe member, simply type GO EPSON at the menu prompt to reach the Epson America Forum.
  • Page 15: Safety Information

    Safety information warning: This appliance must be earthed. Refer to rating plate for voltage and check that the appliance voltage corresponds to the supply voltage. Important: The wires in the mains lead fitted to this appliance are coloured in accordance with the following code: Green and yellow - Earth Blue -Neutral...
  • Page 16: Important Safety Instructions

    Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance.
  • Page 17: Table Of Contents

    Installing the Ribbon Cartridge ....Plugging in the Printer ......
  • Page 18 Handling Chapter 2 Paper Selecting the Paper Feeding Method ....Setting the paper release lever ....Using Single Sheets .
  • Page 19 Chapter 3 Using the printer Control Panel ....... Lights ....... .
  • Page 20: Options

    Replacing the Ribbon ......Transporting the Printer ......
  • Page 21 Character Tables Printer Specifications ......Printing .......
  • Page 22 Using non-Windows software ....1-17 Printer utilities ......
  • Page 23: Choosing A Place For The Printer

    Choosing a Place for the Printer When selecting a place to set up your printer, be sure to follow these guidelines: Place the printer on a flat, stable surface, close enough to the computer for the interface cable to reach it.
  • Page 24 If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 26 kg (57.8 lbs). Never use a stand that tilts the printer at an angle of more than 15 degrees from horizontal. If you install a cut-sheet feeder, the stand must keep your printer level.
  • Page 25: Unpacking The Printer

    Unpacking the Printer Your printer box should include an EPSON printer driver disk and the following items: Note: In some locations the power cord may be permanently attached to the printer. Keep the packing materials in case you need to transport your printer.
  • Page 26: Installing The Ribbon Cartridge

    Before installing the ribbon cartridge, make sure that the power cord is not plugged into an electrical outlet. Lift the printer cover up and off. 2. Slide the print head to the ribbon installation position (the indented portion of the paper tension unit.)
  • Page 27 4. Hold the cartridge with the ribbon-tightening knob facing you. Place the bottom edge of the cartridge into the printer so that the notch on each end of the cartridge fits over the small peg on each side of the printer.
  • Page 28 Turn the ribbon- tightening knob to remove any slack in the ribbon. 7. Slide the print head from side to side to make sure it moves smoothly. Setting Up the Printer...
  • Page 29 8. Replace the printer cover by first inserting the front tabs into the slots near the front of the printer; then lower it into place. 9. Attach the paper guide by sliding the slots on the bottom of the paper guide over the pegs behind the paper tension unit.
  • Page 30 10. Insert the paper separator into the paper guide. 11. Lift the paper path guide and rest it against the paper guide. Note: Always close the printer cover before printing. The printer stops printing when the cover is open. Setting Up the Printer...
  • Page 31: Plugging In The Printer

    4. Plug the power cord into a properly grounded electrical outlet. Running the Self Test You can run a self test on the printer in near letter quality or draft mode, with either continuous paper or single sheets. You can load the paper from the rear, front, top, or bottom.
  • Page 32 The printer prints the self test in the currently selected font. 1. Make sure the printer is turned off and the paper path guide is open. 2. Move the paper release lever to the single-sheet position. 3. For the near letter quality test, hold down the button while you turn on the printer.
  • Page 33 Run the self test using paper at least 360 mm (14 inches) wide; otherwise, the print head prints directly on the platen. 5. Lift the paper path guide and rest it against the paper guide. Setting Up the Printer 1-12...
  • Page 34 6. Insert a sheet of paper between the edge guides until it meets resistance. Make sure you adjust the edge guides to match the width of your paper. After a few seconds, the printer feeds the paper to the loading position and begins printing the self test.
  • Page 35: Connecting The Printer To Your Computer

    Follow these steps: 1. Make sure both the printer and computer are turned off; then plug the cable connector securely into the printer’s parallel interface connector. Squeeze the wire clips together until they lock in place on either side of the connector.
  • Page 36: Setting Up Your Software

    Then follow the steps below to install the correct printer driver. Make sure Windows is running and that the Main window is open. Insert the EPSON driver disk into your computer’s diskette drive slot. From the File menu A:\DRIVER\SETUP, Type drive A is the diskette drive.)
  • Page 37: Checking The Printer Driver Settings

    Click the Setup button in the Print Setup menu. Select the paper size you have loaded in the printer from the Paper Size list. If you don’t see your paper size in the list, use the arrows on the right to scroll through the list. The diagram on the screen changes according to the paper size you select.
  • Page 38: Using Non-Windows Software

    Most DOS software programs include drivers for ESC/P printers. Also, DOS programs require you to select from a list of printers to install the printer driver. If your printer is not included in the list, contact your software manufacturer to see if there is an update.
  • Page 39: Printer Utilities

    Use this utility when the lines in your printout do not appear to be aligned properly. Installing Epson Remote! Follow these steps to install Epson Remote! on your hard disk drive: Insert the diskette containing the EPSON Remote! utility into your computer’s diskette drive.
  • Page 40 Using Epson Remote! To make changes to the default settings with Epson Remote!, follow these steps: Change to the directory you specified, for example: C:\EPREMOTE\. PANEL (C:\EPREMOTE\PANEL), Type You’ll see the printer settings that can be changed while the printer is on, for example, the bin selection and print directian.
  • Page 41 A:\UTILITY if the diskette is in drive A). CALIBRAT, Type 5. Follow the instructions on the screen to calibrate your printer. Note: also copy the program from the diskette to your hard disk Then You can change the current directory (or set the path to the directory), type CALIBRAT, and press Enter.
  • Page 42 Chapter 2 Paper Handling Selecting the Paper Feeding Method ....2-2 Setting the paper release lever ....2-2 Using Single Sheets .
  • Page 43: Selecting The Paper Feeding Method

    Selecting the Paper Feeding Method The printer can accommodate almost any type of paper with front, rear, and bottom paper slots plus a tractor that can be mounted in two different positions—front and top. This chapter explains the various methods of paper handling and includes recommendations on the feeding methods best suited to your specific needs.
  • Page 44: Using Single Sheets

    You can print on single sheets of paper from 101 to 420 mm (4.0 to 16.5 inches) wide. You can load single sheets from either the top or front of the printer. Loading single sheets from the top 1. Move the paper release lever to the single-sheet position. Make sure the paper guide is installed and the paper path guide is open.
  • Page 45 2. Turn on the printer. Slide the left edge guide until it stops next to the arrow on the paper guide. Then adjust the right edge guide to match the width of your paper. 3. Lift the paper path guide and rest it against the paper guide.
  • Page 46 After a few seconds, the printer advances the paper to the loading position. You are now ready to print. Note: Always close the printer cover before printing. The printer stops printing when the cover is open. Caution: Do not use the knob on the right side paper jams when the printer is off.
  • Page 47: Loading Single Sheets From The Front

    Make sure the paper path guide rests against the paper guide. 2. Turn on the printer. 3. Position the left edge guide as shown below. (Printing starts at the arrow mark.) See the Appendix for more information on the left margin position.
  • Page 48 Caution: Do not use the knob on the right side of the printer except to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 49: Using Continuous Paper

    Using Continuous The printer’s paper-handling system allows you to load continuous paper through the front, rear, or bottom. You can print on continuous paper from 101 to 406 mm (4 to 16 inches) wide. To print on continuous paper, you need to install the tractor unit in the front or pull position.
  • Page 50: Changing Tractor Positions

    Make sure you align your paper supply with the paper loaded in the tractor so the paper feeds smoothly into the printer. If you feed paper through the bottom paper slot, use a printer stand that has a large enough opening for paper to feed from the bottom without obstruction.
  • Page 51 This type cannot be fed from the front push tractor. 3. Push the tractor into the printer’s mounting slot as shown below. You are now ready to load continuous paper with the front push tractor.
  • Page 52 1. Make sure the printer is turned off. 2. Lift the printer cover and paper guide up and off the printer. 3. Grasp both ends of the clear plastic paper-tension unit, raise the front of the unit, and lift it off the printer.
  • Page 53: Loading The Front Push Tractor

    4. Push the tractor into the printer’s mounting slot as shown below. To remove the tractor unit, hold down its lock tabs, tilt it back, and lift it off the printer. Loading the front push tractor 1. Make sure the printer is turned off.
  • Page 54 3. Release the sprockets by pushing the sprocket locks backward. 4. Position the left sprocket as shown below. (Printing starts at the arrow mark.) See the Appendix for more information on the left margin position. 5. Lock the sprocket in place. Then slide the right sprocket to match the width of your paper, but do not lock it.
  • Page 55 6. Make sure your paper has a clean, straight edge. Then open the sprocket covers and fit the holes of the paper over the tractor pins. 7. Close the sprocket covers. 8. Slide the right sprocket to remove any slack in the paper; then lock it in place.
  • Page 56: Loading The Rear Push Tractor

    Make sure the paper path guide rests against the Caution: not use the knob on the right side of the printer except to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the tap-of-form position.
  • Page 57 3. Make sure the paper release lever is set to the rear push tractor position. 4. Release the sprockets by pushing the sprocket locks forward. 2-16 Handling Paper...
  • Page 58 5. Slide the left sprocket to the left margin of the paper using the scale on the printer as shown below. (Printing starts at the “0” mark. See the Appendix for more information on the left margin position.) Then slide the right sprocket to match the width of your paper, but do not lock it.
  • Page 59 Load/Eject button. Caution: Do not use the knob on the right side of the printer except to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 60: Loading The Pull Tractor

    Loading the pull tractor 1. Make sure the printer is turned off. 2. Remove the printer cover and paper guide. 3. Make sure the tractor is in the pull tractor position and the paper release lever is set to the pull tractor position.
  • Page 61 5. Slide the left sprocket to the left margin of the paper using the scale at the rear of the tractor as a guide. (Printing starts at the “0” mark. See the Appendix for more information on the left margin position.) Then slide the right sprocket to match the width of your paper, but do not lock it.
  • Page 62 Load/Eject button. Caution: not use the knob on the right side of the printer except to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.
  • Page 63: Loading The Push/Pull Tractor

    (described in the next chapter) to remove any slack in the paper. Move the paper release lever back to the push tractor position. Attach the paper guide and printer cover. 2-22 Paper Handling button to advance the paper to the next page.
  • Page 64: Removing Paper From The Tractor

    9. Raise the paper path guide and rest it against the paper guide. Caution: Do not use the knob on the right side of the printer except to clear paper jams when the printer is off. Otherwise, you may damage...
  • Page 65: Switching Between Continuous Paper And Single Sheets

    Switching to To switch from continuous paper to single sheets, follow these steps: 1. If any printed sheets remain in the printer, press the Tear Off /Bin button to advance the paper to the tear-off position. 2. Tear off the printed pages.
  • Page 66: Switching To Continuous Paper

    Printing on Special Paper In addition to printing on single sheets and continuous paper, your printer can print on a wide variety of other paper types, such as envelopes, labels, postcards, roll paper, and multipart forms. before printing on special types of paper, you need to change the paper thickness setting.
  • Page 67: Adjusting The Paper Thickness Lever

    6 sheets (original + 5 copies) Labels. Postcards Envelopes Note: When operating your printer under low temperature conditions (5°C or less), set the lever one position lower to improve print quality. When operating your printer under high temperature conditions (35°C or more), set the lever one position higher to improve print quality.
  • Page 68: Multipart Forms

    Multipart forms Your printer can print on both single-sheet and continuous multipart forms. You can load single-sheet multipart forms in both the front and top paper slots. You can load continuous multipart forms from the front, rear, and bottom. Note:...
  • Page 69: Labels

    Since labels are especially sensitive to temperature humidity, use conditions. Do not leave labels loaded in the printer between jobs; they curl around the platen and may jam when you resume printing. To remove labels from the paper path after you finish printing, first tear off the labels at a point before the paper slot.
  • Page 70: Envelopes

    Always set the paper thickness lever to position 4 to 5 to match the thickness of the envelope. Always feed an envelope by pushing the wide edge into the printer until it meets resistance. Caution: Use envelopes only under normal operating Printing on the edge head.
  • Page 71 Chapter 3 Using the Printer Control Panel ....... Lights ........
  • Page 72: Control Panel

    Lights Paper Out (red) On when the printer runs out of paper or paper is jammed. Pause (orange) On when the printer is not ready to print data, paper is out jammed, or the cover Pause button press the when the micro adjust function is enabled or the print head is too hot.
  • Page 73 The pitch selection status is displayed by three pitch lights: 10 cpi 12 cpi 15 cpi 17 cpi PS (Proportional spacing) = On, = Off Note: All of the lights above are on when a fatal error occurs. = Off Using the Printer...
  • Page 74: Buttons

    Pause Press this button to temporarily stop printing and to resume printing. Holding it down for at least 3 seconds when the printer is in the standby mode enables the micro adjust function. Pressing it again disables this function. See “Micro Adjust” later in this chapter for details.
  • Page 75 Press this button to select one of the following pitches: 10 cpi, 12 cpi, 15 cpi, 17 cpi, 20 cpi, or proportional spacing (PS). Note: The typestyle samples on the control panel are meant as guides only; actual printed results may differ slightly. Using the Printer...
  • Page 76: Other Control Panel Features

    Other control panel features The control panel also gives you to access to several other functions. To activate the functions listed below, turn on the printer while pressing one of buttons, as follows: Load/Eject LF/FF Pitch Load/Eject Pause Using the Printer Performs a near letter quality self test.
  • Page 77: Changing The Default Settings

    The default settings control many basic functions of the printer. While you can control many of these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel through the Default Setting mode.
  • Page 78: Selecting Items And Changing Settings

    Each time change. printer saves the settings you selected. 4. When you finish changing the settings, turn off the printer. The following table lists the items you can change and their available settings. Default settings are bold. Each item is described in the following section.
  • Page 79: Default Setting Item Functions

    Default setting item functions This section describes each of the default setting item functions. Character table Your printer has 11 standard character tables as well as tables for 19 other countries. See the Appendix for character samples. International character set for Italic table You can change 8 characters in the Italic character table to suit your printing needs.
  • Page 80: High Speed Draft

    Software When you select ESC/P, the printer operates in the EPSON ESC/P mode. When you select IBM, the printer emulates an IBM printer. Interface mode The printer has two interfaces: parallel and Type-B (optional).
  • Page 81: Input Buffer

    64KB of data, so you can free your computer for other tasks while the printer prints. When the buffer is off, the buffer can store no data, so the computer must wait for the printer to print each character before sending the next.
  • Page 82: Auto Carriage Return/Buzzer/Roll Paper

    When the auto carriage return feature is on, each line feed (LF) code or ESC J (n/216-inch line feed) code is accompanied by a carriage return (CR) code and the printer moves the next print position to the left margin. When this feature is off, you must send the CR code after the line feed code to move the print position to the left margin.
  • Page 83: Micro Adjust

    1. Make sure the printer is turned on. If necessary, lift the printer cover up so you can see the paper position. 2. Load either continuous or single-sheet paper. (Load continuous paper by pressing the 3.
  • Page 84 This gives you an 8.5 mm margin. Note: The printer has a minimum and maximum loading position. If you try to advance the loading position beyond these limits, printer beeps and the paper stops moving.
  • Page 85: Tear-Off

    5. Press the micro adjust mode. Note: For both cut sheet and continuous paper, the printer remembers this new position even after it has been turned off and back on. Tear-Off After you have finished printing, you can use the tear-off feature to advance continuous paper on the push tractor to the tear-off edge of the printer.
  • Page 86: Using Auto Tear-Off Mode

    Also make sure the page length for continuous paper is selected correctly in the Default Setting mode. Be sure you turn off the printer to exit from the Default Setting mode, and then turn it on again.
  • Page 87: Using The Tear Off/Bin Button

    Using the Tear Off/Bin button Whether or not the printer is in auto tear-off mode, you can use Tear Off/Bin button to advance continuous paper to the tear-off position by following the steps below: 1. Make sure printing has finished. Then press the button until the two lights on the control panel start flashing.
  • Page 88: Barcode Printing

    Barcode Printing Your printer has powerful barcode printing capabilities and includes the following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5, UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the Appendix for more information about the Barcode Print command.
  • Page 89 Chapter 4 Using Printer Options Cut-Sheet Feeders ......4-2 Installing the high capacity cut-sheet feeder ... 4-2 Loading paper with the high capacity cut-sheet feeder .
  • Page 90: Cut-Sheet Feeders

    Fx-2170 The asterisk (*) is a substitute for the last digit, which varies by country, Contact your local EPSON dealer for the part number in your country. By connecting both cut-sheet feeders, you can operate them as a double bin cut-sheet feeder. This allows you to load two different types of paper.
  • Page 91 5. Hold the cut-sheet feeder in both hands and press back the latch levers on each side. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Release the latch levers and lower the cut-sheet feeder until it rests on the printer.
  • Page 92: Loading Paper With The High Capacity Cut-Sheet Feeder

    Load paper using the high capacity cut-sheet feeder as follows: 1. Turn off the printer. 2. Push down the center support. Slide the left paper guide so it is aligned with the arrow mark on the back side of the center support.
  • Page 93 The cut-sheet feeder loads paper when you send data to the printer (as long as the Pause light is not on). You can also load Load/Eject paper by pressing the button.
  • Page 94: Assembling The Double Bin Cut-Sheet Feeder

    3. Move the paper selection lever to the continuous paper position. Note: When you print several pages of continuous paper, guide the paper over the center support and out the back of the printer, as it prints. Using Printer Options Tear Off/Bin button.
  • Page 95: Selecting Single-Sheets, Postcards, Or Envelopes

    Switching to the cut-sheet feeder 1. If any printed continuous paper remains in the printer, press the Tear Off/Bin position. Tear off the printed pages. Load/Eject Press the backward to the standby position. The paper is still attached to the push tractor but is no longer in the paper path.
  • Page 96: Pull Tractor

    1. Make sure the printer is turned off and the standard tractor is installed in the push tractor position. 2. Remove the paper tension unit by lifting it up and off the printer. Install the optional pull tractor in the pull tractor position as described in “Using the pull tractor position”...
  • Page 97: Roll Paper Holder

    When you are using more than one continuous paper source, guide the paper over the paper guide and prints. Caution: Do not use the knob on the right side of the printer except to clear paper jams when the printer is off. Otherwise, you may damage or cause the printer...
  • Page 98 2. Position the roll paper holder beneath the printer as shown below. Fit the two holes in the base onto the two positioning pegs on the bottom of the printer. Caution: Be careful to printer. Only the printer’s weight holds it in place.
  • Page 99 Bring the leading edge of the paper up over the rear push tractor and insert it into the printer path until you feel resistance. Note: Use the rear push tractor paper path as shown below. Install the paper guide and the printer cover.
  • Page 100: Interface Cards

    Interface Cards You can use optional interface cards to supplement your printer’s built-in parallel interface. The EPSON interface cards below are compatible with your printer. (Not all interfaces are available in all countries.) The asterisk (]) is a substitute for the last digit, which varies by country.
  • Page 101 Push in firmly to make sure you fully insert the connector at the back of the interface card into the printer’s internal socket. Then re-insert the screws and tighten them. To remove the interface card, reverse the steps above.
  • Page 102: The C82305] Or C82306] Serial Interface Card

    Handshake timing When the unused area for data in the input buffer drops to 256 bytes, the printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data. When the unused...
  • Page 103: Maintenance And Transportation

    Maintenance and Transportation Cleaning the Printer ......5-2 Replacing the Ribbon ... . . , . . , ..5-3 Transporting the Printer .
  • Page 104: Cleaning The Printer

    To keep your printer operating at its best, you should clean it thoroughly several times a year. Follow these steps: 1. Make sure the printer is turned off. Then remove any paper as well as the paper guide and tractor unit. Also remove the optional pull tractor 2.
  • Page 105: Replacing The Ribbon

    Replacing the Ribbon When printing becomes faint, you need to replace the ribbon cartridge. Use the EPSON ribbon cartridges listed below for best results. Genuine EPSON ribbons are designed to work properly with your EPSON printer; their high quality ensures proper operation and a long life for the print head and other printer parts.
  • Page 106: Transporting The Printer

    Transporting the Printer If you need to transport your printer some distance, carefully repack it using the original box and packing materials, as described below: Turn off the printer. Unplug the power cord from the electrical outlet; then disconnect the interface cable from the printer.
  • Page 107 Printing ....... . 6-3 The printer does not print ....6-3 The print is faint or uneven .
  • Page 108: Power Supply

    Most printer problems have simple solutions. You can check the operation of your printer using the self test. See “Running the Self Test” in Chapter 1. If the self test works properly, the problem probably lies in the computer, software, or interface cable.
  • Page 109: Printing

    The Pause and Paper Out lights are flashing and the printer beeps three times. The printer may be out of paper. Load paper in the printer. The printer sounds like it is printing, but nothing is printed. The ribbon cartridge may not be installed properly. Follow the steps in Chapter 1 to make sure it is installed correctly.
  • Page 110: The Print Is Faint Or Uneven

    The printer makes a strange noise, beeps five times, and then abruptly stops printing. Turn off the printer and let the print head cool. Then, check for a paper jam, a ribbon jam, or other problems. Try to print again. If the printer still does not print correctly, contact your dealer.
  • Page 111: Dots Are Missing In Printed Characters Or Graphics

    The typestyles or characters you sent with your software did not print. Check that the software is correctly configured for your printer. For instructions, see “Setting Up Your Software” in Chapter 1. The font selected on the control panel does not print.
  • Page 112: The Print Position Is Not What You Expect

    You can adjust the loading position using the LF/FF button in the micro-adjust mode. See “Micro Adjust” in Chapter 3. When you print on single sheets, if the printer prints the first page of your file correctly but then prints too low on the next...
  • Page 113: Paper Handling

    See this section if you have problems with paper. Single sheets do not feed properly Paper does not feed. Continuous paper may be left in the printer. Remove the continuous paper. Set the paper release lever to the single- sheet position and insert a new sheet.
  • Page 114: Continuous Paper Does Not Feed Properly

    Paper feeding is crooked or the paper jams. Turn off the printer and pull out the paper. Insert a new sheet straight into the paper guide. Be sure, you’re using the right type of paper. See the paper specifications in the Appendix.
  • Page 115 Check that the paper size and thickness are within the specified ranges. See the paper specifications in the Appendix. The paper does not eject properly. Tear off the paper entering the printer, then press the LF/FF or Load/Eject button to feed the paper forward. See “Tear-Off” in Chapter 3.
  • Page 116: Options

    Options See this section if you have problems with optional equipment. The paper does not feed properly with the cut-sheet feeder The paper does not feed. The cut-sheet feeder may be incorrectly installed. Reinstall it as described in Chapter 4. You may have loaded too many sheets in the cut-sheet feeder’s bin.
  • Page 117 The paper feed is crooked. The paper may be old or creased. Use only new, clean sheets of paper. There may be too much paper in the stacker. Make sure the paper guides are set correctly and your paper is the proper size and quality.
  • Page 118: Continuous Paper Does Not Feed Properly When Using The Pull Tractor With The Push Tractor

    Continuous paper does not feed properly when using the pull tractor with the push tractor Paper feed is crooked or the paper jams. The pull tractor and push tractor sprockets are not aligned correctly. When using both tractors, be on both are positioned evenly. The paper may have too much slack.
  • Page 119: Appendix

    Character Tables Printer Specifications ......Printing....... . .
  • Page 120: Printer Specifications

    Printer Specifications Printing Printing method: Printing speed: Q u a l i t y High speed draft D r a f t Draft condensed Draft emphasized Near letter quality The paper thickness lever position or an overheated print head may slow down the printing speed.
  • Page 121: Paper

    Printable columns: character sizes 10 cpi 12 cpi 15 cpi 17 cpi condensed 20 cd condensed Printing direction: Line spacing: Paper feed speed: Buffer: Character tables: Character sets: Bit map fonts: Barcode fonts Specifications, Command Summary, and Character Tables Maximum printed characters per colum Bidirectional logic-seeking for text and graphics...
  • Page 122: Paper

    Paper Single sheets (CSF): Width: Length: Thickness: Weight: Single sheets (multipart)*: Width: Length: Copies: Thickness: Weight: Jointing: ‘Use under normal operating conditions. Envelopes*: Size: Thickness: Weight: ‘Use under normal operating conditions. Specifications, Command Summary, and Character both front and rear entry 101 to 420 mm (4.0 to 16.5 inches) Front: 147 to 420 mm (5.8 to 16.5 inches)
  • Page 123 Postcards*: Width: Length: Thickness: Weight: ‘Use under normal operating conditions. Continuous paper (single sheet and multipart): front, rear, and bottom entry Width: Length: Copies: Thickness: Weight (not multipart): Weight (one sheet of multipart): Jointing: Specifications, Command both and rear entry front 100 to 148 mm (3.9 to 5.83 inches) Front: 148 mm (5.83 inches)
  • Page 124 Continuous paper with labels: Label size: Base sheet width: Base sheet hmgth (one page): Base sheet thickness: Total thickness: Label weight: Roll paper: Width: Thickness: Weight: Specifications, Command front and bottom entry 23.8 x 63.5 mm (15/16x 2.5 inches) minimum 101 to 406 mm (4 to 16 inches) 101 to 406 mm (4 to 16 inches) 0.07 to 0.09 mm (0.0028 to 0.0035 inch)
  • Page 125: Paper Alignment

    Paper alignment Front paper alignment Printing starts at the arrow mark. The unprintable area is to the left of the arrow mark. Rear paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the "0".
  • Page 126: Printable Area

    Printable area Single sheets, envelopes, and postcards: A The minimum top margin is 4.2 mm. B The minimum left margin is 3.0 mm. The minimum right margin is 3.0 mm. For single sheets, the maximum printable width is 370 mm (14.5 inches). C The minimum bottom margin is 4.2 mm.
  • Page 127: Mechanical

    Roll paper: A The minimum top margin is 4.2 mm. B The minimum left margin is 3.0 mm. The minimum right margin is 3.0 mm. The maximum printable width is 203.2 mm (8 inches). Mechanical Paper-feed methods: Ribbon life: Total print amount: Print head life: Dimensions: Weight:...
  • Page 128: Electrical

    Electrical 120V model: Rated voltage: Input voltage range: Rated frequency range: Input frequency range: Rated current: Power consumption: Insulation resistance: Dielectric strength: *Maximum 1.8 A depending on the character type. 230V model: Rated voltage: Input voltage range: Rated frequency range: Input frequency range: Rated current: Power consumption:...
  • Page 129: Environmental

    Insulation resistance: Dielectric strength: *Maximum 0.9 A depending on the character type. Environmental Temperature: Humidity: Resistance to shock: Resistance to vibration: Safety approvals 120 V model: Safety standards: EMI: Specifications, Command Summary, and Character Tables 10 M min. (between AC line and chassis, DC 500 V) AC 1500 Vrms.
  • Page 130: Ce Marking

    Low Voltage Directive 73/23/EEC: EMC Directive 89/336/EEC: Non-Automa tic Weighting Instruments Directive 90/384/EEC: Interface specifications The printer provides a bidirectional, &bit, parallel interface and Type-B optional interface slot as standard. A-12 Specifications, Command Summary, and Character Tables EN 60950 (TÜV, SEMKO, DEMKO, NEMKO, FIMKO) EN 55022 (CISPR pub.22) class B...
  • Page 131 Parallel interface (forward channel) Transmission mode: Adaptable connector: synchronization: Handshaking: Signal level: The following table lists the parallel connector pi” assignments and describes their respective interface signals. Specifications, Command Summary, and Character Tables g-bit parallel, IEEE-P1284 compatibility mode 57-30360 (Amphenol) or equivalent STROBE pulse BUSY and ACKNLG signals TTL compatible (IEEE-P1284 level 1 device)
  • Page 132 *In/Out shows the direction of signal flow as viewed from the printer. Parallel interface (reverse channel) Transmission mode: Adaptable connector: synchronization: Handshaking: Signal level: Data transmission timing: A-14 Specifications, Command Summary, and Character Tables IEEE-P1284 nibble mode 57-30360 (Amphenol) or equivalent...
  • Page 133 The following table lists the parallel connector pin assignments and describes their respective interface signals. Specifications, Command Summary, and Character Tables The printer responds to the extensibility request in the affirmative when the request is 00H or 04H, which means:...
  • Page 134 DataBit-0,4 1284-Active Logic H Chassis 16, 33, GND 19-30 15 ,34 In/Out shows the direction of signal flow as viewed from the printer. A-16 Specifications, Command Summary, and Character In/Out Description Set LOW to indicate that host can receive peripheral device to host data.
  • Page 135: Using Commands

    Software co mmands instruct the printer to print in a particular typeface, feed the paper a certain amount after printing each line, start printing on a particular place on the page, and so on. The commands your printer recognizes are listed in this command summary.
  • Page 136: Commands Arranged By Topic

    ESC A n A-18 Specifications, Command Summary, and Character Tables Hex. Description Initialize Printer Turn Unidirectional Mode On/Off Control Paper Loading/Ejecting n=“l” Select bin l of CSF n = “2” Select bin 2 of CSF n = “R” Eject a sheet Description Hex.
  • Page 137: Page Format

    Page format ASCII Dec. ESC l n ESC Q n E S C n ESC C 0 n E S C n ESC O Print position motion ASCII D e c . ESC\ ESC D nn ESC B nn ESC J n Specifications, Command Description Hex.
  • Page 138: Font Selection

    Font selection Dec. ASCII ESC k n ESC P ESC M ESC g ESC p l/0 ESC x n ESC 4 ESC 5 ESC E ESC F ESC ! n A-20 Specifications, Command Summary, Description Hex. Select Typeface n = 0: Roman 1: Sans Serif Select 10.5 point, 10 cpi Select 10.5 point, 12 cpi...
  • Page 139: Font Enhancement

    Font enhancement ASCII Dec. ESC W l/0 ESC-l/O ESC w l/0 ESC G ESC H ESC S 0 ESC S l ESC T Specifications, Command Summary, and Character Tables Description Select Condensed Printing Cancel Condensed Printing Double-Width Printing (one line) Select Turn Double-Width Printing On/Off Cancel-Width Printing (One line)
  • Page 140: Character Handling

    Character handling Dec. ASCII ESC: 0 n 0 ESC R n ESC & nn ESC % n Esc t n ESC 6 ESC 7 A-22 Command Summary, and Character Tables Specifications, Description H e x , Copy ROM to RAM n= 0, l n: Typeface Select an International Char.
  • Page 141 ASCll Dec. 40 116 28 74 ESC (t nn Specifications, Command Summary, and Character Tables Description Hex. Assign Character Table ESC (t 30 dl d2 d3 Assign Character Table set by d2 and d3 to dl dl = 0, 1, 2, 3, “0”, “l”, “2”, or “3” *Available in certain areas.
  • Page 142: Spacing

    Spacing Dec. ASCII ESC SP n Bit image ASCll D e c . ESC K nl n2 75 4B ESC L nl n2 76 4C ESC Y nl n2 ESC Z nl n2 90 5 A ESC* m nl n2 42 2 A ESC ˆ...
  • Page 143: Barcode

    Barcode Dec. ASCII ESC (B mn 40 66 Specifications, Description Hex. 28 42 Select Barcode Printing ESC (B n1 n2 k m s vl v2 c data n = (nl + (256 k: Select Barcode k=0: EAN - 13 1: EAN - 8 2: Interleaved 2 of 5 3: UPC-A 4: UPC-E...
  • Page 144 Hex. Description c: Control flag Bit 0 = Check digit 0: A check digit is not added by the printer 1: A check digit is added by the printer Bit 1 = Human readable character (HRC) 0: The HRC is added by the...
  • Page 145 The valid data of each barcode type is described below. If invalid data is included in the barcode data string the barcode is not printed. Barcode Data Barcode Type 0-9 (Hex 30-39) EAN13 0-9 (Hex 30-39) EAN-8 0-9 (Hex 30-39) UPC-A 0&9 (Hex 30-39) UPC-E...
  • Page 146: Character Tables

    Character Tables International Character Sets Graphics Character Tables PC 437 (United States) A-28...
  • Page 147 PC850 PC 865 PC 863 A-29...
  • Page 148 PC861 BRASCII CODE 8 9 A B C D E F CODE 8 9 A B C D E F IS0 Latin 1 Abkomp A-30...
  • Page 149 Roman 8 PC 437 Greek PC 852 A-31...
  • Page 150 PC 853 PC855 PC864 PC 857 A-32...
  • Page 151 PC 869 PC 866 A-33...
  • Page 152 Code MJK MAZOWIA Estonia Bulgaria A-34...
  • Page 153 IS0 Latin 2 PC 774 italic PC866LAT A-35...
  • Page 154: Index

    Buzzer (Beep), 3-12 Cable, connecting, l-14 Cards. See Interface cards or Postcards Character fonts, 3-3 pit& 3-3 tables, 3-9, A-28-35 Cleaning the printer, 5-2 Commands barcode, A-25-26 ESC/P, 1, A-17-26 Connecting the printer, l-10 Continuous paper, 2-8-23 advancing to tear-off position, 3-17...
  • Page 155 Edge guides, 1-12-13, 2-4 front, 2-6 Ejjt. See Load/Eject button Envelopes, 2-29, 4-7 EPSON Calibration, l-20 EPSON Remote!, l-18-19 ESC/P, 1, A-17-20 Feeders. See Cut-sheet feeders, Tractor positions Feeding problems, 6-7-11 FF button. See LF/FF button Font button, 3-5-6 lights, 3-2...
  • Page 156 Pause button, 3-4,3-6 light, 3-2 Pitch button, 3-5-6 light, 3-2 Placement of printer, l-2-3 Plugging in the printer, 1-10 Postcards, 2-29 Power cord, l-4 plugging in, l-10 Power supply problems, 6-2-3, Print head warning, 2-l 1 Print quality problems, 6-4-7...
  • Page 157 2-3, 2-8, 2-15-18 selecting 2-8-9 Transporting the printer, 5-4 Troubleshooting, 6-2-12 Unidirectional printing, 3-10, Unpacking the printer, l-4 Utilities EFSON Calibration, l-20 EPSON Remote!, l-18 Voltage, caution, l-4, 1-10 Weight, A-9 Windows, l-15-16 installing printer driver, l-15 IN-4 Index...

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