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II
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Troubleshooting
If, after reading the following
instructions,
you
have additional
questions
related to the use of
your Sony TV, please call one of the following
numbers
(English
only).
Customers
in the continental
United States
contact the Direct Response
Center at:
1-800-222-SONY
(7669)
Customers
in Canada contact
the Customer
Relations
Center at:
(416) 499-SONY
(7669)
Self-diagnosis
function
The TV is equipped
with a self-diagnosis
function.
If
there is a problem
with your TV, the STANDBY/
SLEEP indicator
on the front panel will flash
repeatedly.
Counting
the number
of flashes helps
you inform qualified
Sony personnel
of the TV's
condition.
Case1:
When the picture
turns off and the STANDBY/
SLEEP
indicator
on the front panel flashes
1
Count how many times the STANDBY/SLEEP
indicator flashes in total. It flashes at 3 second
intervals. If, for example, the indicator flashes
twice, stops flashing for 3 seconds, and flashes
twice again, that counts as twice.
;TANDBY/SLEEP indicator
2
Press POWER on the TV to turn it off, and
disconnect
the AC power cord, then inform
qualified
Sony personnel
or the above Direct
Response
Center of the number of flashes.
Additional Information
Case
2:
When the STANDBY/SLEEP
indicator
on the
front panel flashes while the picture is turned on
1
2
Press MENU on the remote.
Press €/€
to select _
(Unit Status), then press
(SD.
• [_
Unit
Status
_,_
to
select
item
.-_ "Temperature" and
"Fan"
3
Check the indication
of "Temperature"
and
"Fan" columns.
If "NG" lights in red, and the STANDBY/
SLEEP indicator
flashes, press POWER
on the
TV to turn off the TV, and disconnect
the AC
power cord.
}TANDBY/SLEEP indicator
Case 2-a: If "NG"
appears
in the
"Temperature"
column
Install the TV in a cool location so that the
temperature
of the TV fells.
If the ventilation
openings
are blocked
The ventilation
openings
must never be blocked
or covered. Install the TV in an well ventilated
place to allow adequate air circulation.
Make sure that the STANDBY/SLEEP
indicator
stops flashing.
If the STANDBY/SLEEP
indicator
still flashes, consult your nearest Sony
dealer or Direct Response
Center (See the left
column).
Case 2-b: If "NG"
appears
in the "Fan"
column
Consult your nearest Sony dealer or Direct
Response
Center (See the left column).
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II
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