Avoid Service Checklist - GE Spacemaker Laundry WSM27TH Use And Care Manual

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Before calling for service, review this list. It may save both time and expense. The list includes common concerns that are not the
result of defective workmanship or materials in this laundry center.
OCCURRENCE OCCURRENCE OCCURRENCE OCCURRENCE OCCURRENCE
WASHER - NOISE WASHER - NOISE WASHER - NOISE WASHER - NOISE WASHER - NOISE
"Clunking" or gear sounds.
Rattling and clanking noise.
Squealing sound or hot
rubber odor.
Thumping sound.
Vibrating noise.
WASHER - OPERATING WASHER - OPERATING WASHER - OPERATING WASHER - OPERATING WASHER - OPERATING
Washer does not start.
POSSIBLE CAUSE POSSIBLE CAUSE POSSIBLE CAUSE
POSSIBLE CAUSE POSSIBLE CAUSE
A certain amount of "clunking" or gear
sounds are normal in a heavy-duty
washer.
Foreign objects such as coins or safety
pins may be in tub or pump.
Belt buckles and metal fasteners are
hitting wash tub.
Washer is overloaded.
Heavy wash loads may produce a
thumping sound.
Laundry center is not resting on a solid,
firm floor.
Shipping bolt and block have not been
removed during installation.
Wash load unevenly distributed in tub.
Washer lid is open
Electrical power cord may not be plugged
in or connection may be loose.
House fuse blown, circuit breaker tripped,
or a power outage has occurred.
Water supply faucets are not turned on.
SOLUTION SOLUTION SOLUTION SOLUTION SOLUTION
This is normal.
Stop washer and check tub. If noise continues after
washer is restarted, objects may be in pump. Call your
authorized servicer.
To prevent unnecessary noise and damage to tub,
fasten fasteners and turn items inside out.
Do not overload washer. Stop washer and reduce load.
This is usually normal. If sound continues, washer is
probably out of balance. Stop washer and redistribute
wash load.
Move laundry center so it rests firmly on solid floor.
Additional floor bracing may be needed. Adjust leveling
legs. See INSTALLATION INSTRUCTIONS for details.
See INSTALLATION INSTRUCTIONS for removing
shipping bolt and block.
Stop washer and rearrange wash load.
Close washer lid
Make sure plug fits tightly in wall outlet.
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If problem is a circuit overload, have it
corrected by a qualified electrician.
power outage, call local electric company.
Turn on water supply faucets.
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If problem is a