GE GBVH6260 Owner's Manual & Installation Instructions page 20

Before you call for service...
PERFORMANCE (cont.)
Clothes too wet
Pilling
Grayed or yellowed
clothes
Colored spots
Wrinkling
Snags, holes, tears, rips
or excessive wear
20
Possible Causes
Load is out of balance
Result of normal wear on
poly-cotton blends and
fuzzy fabrics
Not enough detergent
Not using HE (high efficiency)
detergent
Hard water
Water is not hot enough
Detergent is not
dissolving
Dye transfer
Incorrect use of fabric
softener
Dye transfer
Improper sorting
Overloading
Incorrect wash cycle
Repeated washing in
water that is too hot
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers,
and sharp objects left in pockets
Undiluted chlorine bleach
Chemicals like hair bleach
or dye, permanent wave
solution
What To Do
• Redistribute load.
• While this is not caused by the washer, you can slow the
pilling process by washing garments inside out.
• Use correct amount of detergent.
• Use HE detergent.
• Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install
a water softener.
• Make sure water heater is delivering water at
120°–140°F (48°–60°C).
• Try a liquid detergent.
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
• Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Load your washer so clothes have enough room
to move freely.
• Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
• Wash in warm or cold water.
• Fasten snaps, hooks, buttons, and zippers.
• Remove loose items like pins, objects in pockets
and sharp buttons.
• Turn knits (which snag easily) inside out.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach. Follow
directions for use of bleach dispenser.
• Rinse items that may have chemicals on them before
washing.