Limited Warranty; Service Assistance For The Rpa-1 - Emotiva RPA-1 User Manual

Limited Warranty

Emotiva is proud to design and manufacture quality products for the home audio and home theater
enthusiast. Your RPA-1 Reference Power Amplifier has been crafted to perform flawlessly for many years. As a
result of this quality and craftsmanship, Emotiva offers the following warranty to owners of the RPA-1.
Emotiva Audio warrants the RPA-1 to be free of defects in materials and workmanship for a period of FIVE
YEARS from the original date of purchase. The following items are excluded from, or will void this warranty:
1) Damage to the RPA-1 caused during shipment and handling.
2) Damage to the RPA-1 caused by accident, misuse or abusive operation contrary to the instructions specified
within this manual.
3) RPA-1 units that have had the serial numbers defaced, modified, or removed.
4) Damage to the RPA-1 resulting from a modification of, or attempted repair by any person or company not
authorized by Emotiva.
5) Any RPA-1 unit purchased from a non-authorized dealer.
6) Emotiva does not assume liability for loss of use, or damage to, associated or connected equipment.

Service Assistance for the RPA-1

Please note that BEFORE sending your RPA-1 in for repair, you MUST call Emotiva and obtain a returned
material authorization (RMA) number. Before contacting Emotiva to begin the return process, please have
as detailed a description of the problem(s) you are experiencing and the conditions under which the
problem(s) occur. Additionally, please be sure to check the troubleshooting guide in this manual to rule
out the possibility of something simple you may have overlooked. Please remember, this is a complicated
product and most instances of perceived product failure are the result of improper set up or operation.
Emotiva and its dealers will help you ascertain whether you have an operational problem or product defect.
Once you have obtained the RMA number, you must print this clearly on the outside of the box so it will be
possible to determine from whom the RPA-1 came once it arrives at Emotiva. Parcels arriving without an
RMA number will be refused and returned freight collect.
Please send your repairs with RMA number to:
Emotiva
Attn.: Repair Department
106 Mission Court, Suite 101
Franklin, TN 37067
Reference - (Put your RMA number in this spot)
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