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Appendix
Troubleshooting Guide
Before you call a repair person for your oven, check this list of
possible problems and solutions.
The oven doesn't operate.
•
Properly insert the plug into a grounded outlet.
•
If the outlet is controlled by a wall switch, make sure the
wall switch is turned on.
•
Remove the plug from the outlet, wait ten seconds, then
plug it in again.
•
Reset the circuit breaker or replace any blown fuse.
•
Plug another appliance into the outlet; if the other
appliance doesn't work, have a qualified electrician repair
the outlet.
•
Plug the oven into a different outlet.
The food is cooking too slowly.
•
Make sure the oven is on its own 15 amp circuit line.
Operating another appliance on the same circuit can
cause a voltage drop. If necessary, move the oven to its
own circuit.
You see sparks or arcing.
•
Remove any metallic utensils, cookware, or metal ties.
The turntable makes noises or sticks.
•
Clean the turntable, roller ring and oven floor.
•
Make sure the turntable and roller ring are positioned
correctly.
Using your microwave causes TV or radio
interference.
•
This is similar to the interference caused by other small
appliances, such as hair dryers. Move your microwave
further away from other appliances, like your TV or radio.
Care and Cleaning
Follow these instructions to clean and care for your oven.
•
Keep the inside of the oven clean. Food particles and
spilled liquids can stick to the oven walls, causing the
oven to work less efficiently.
•
Wipe up spills immediately. Use a damp cloth and mild
soap. Do not use harsh detergents or abrasives.
•
To help loosen baked on food particles or liquids, heat two
cups of water (add the juice of one lemon if you desire to
keep the oven fresh) in a four-cup measuring glass at High
power for five minutes or until boiling. Let stand in the
oven for one or two minutes.
•
Remove the glass tray from the oven when cleaning the
oven or tray. To prevent the tray from breaking, handle it
carefully and do not put it in water immediately after
cooking. Wash the tray carefully in warm sudsy water or
in the dishwasher.
•
Clean the outside surface of the oven with soap and a
damp cloth. Dry with a soft cloth. To prevent damage to
the operating parts of the oven, don't let water seep into
the openings.
•
Wash the door window with very mild soap and water. Be
sure to use a soft cloth to avoid scratching.
•
If steam accumulates inside or outside the oven door,
wipe with a soft cloth. Steam can accumulate when
operating the oven in high humidity and in no way
indicates microwave leakage.
•
Never operate the oven without food in it; this can damage
the magnetron tube or glass tray. You may wish to leave a
cup of water in the oven when it is not in use to prevent
damage if the oven is accidentally turned on.
If you have a problem you cannot solve,
please call our service line:
1-800-695-0098
15
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