Troubleshooting - VTech V.Smile: Disney s The Little Mermaid Ariel s Majestic Journey User Manual

focusing on a television screen at close range and handling a joystick for a
prolonged period a time may cause fatigue or discomfort. We recommend that
children take a 15 minute break for every hour of play.

TROUBLESHOOTING

Please note that if you try to insert or remove a Smartridge™ without first
turning the unit OFF, you may experience a malfunction. If this happens,
and the unit does not respond to pressing the ON/OFF/RESTART buttons,
disconnect the AC adaptor from the main unit or remove the batteries. Then,
reconnect the adaptor, or reinstall the batteries. If the unit still does not
respond, press the RESET button at the bottom of the unit, using a pen.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services Department
with any problems and/or suggestions that you might have. A support
representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
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•
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If you wish to buy additional ioysticks for your V.Smile™ TV Learning System,
please visit us online, or contact our Consumer Services Department.
Internet: www.vtechkids.com
Phone:
13
The name of your product or model number (the model number
is typically located on the back or bottom of your product).
The actual problem you are experiencing.
The actions you took right before the problem.
1-800-521-2010 in the U.S.or 1-877-352-8697 in Canada