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Shoot
Problem
Pictures are smudged.
Image "noise" appears in
photos.
Pictures are dark.
Pictures are too bright.
Red-eye reduction is applied
to areas with no red-eye.
Recording is slow.
Ringed bands or rainbow
stripes appear in photos.
Playback
Problem
Playback zoom is not
available.
View
The lens is dirty. Clean the lens.
"Noise" (bright spots, randomly-spaced bright pixels, fog, or lines) may appear when the
subject is poorly lit. Use the flash.
• The flash is off.
• The flash window is obstructed.
• The subject is too far away or backlit.
• Exposure compensation is too low.
Exposure compensation is too high.
Red-eye reduction may in very rare cases be applied to areas with no red-eye.
The camera is processing images to reduce noise or red-eye.
The sun or other very bright light source is in the frame. Recompose the picture with the
light source not in the frame or in another position.
Playback zoom is not available with movies.
Connect
The Setup Menu
Cause/solution
Cause/solution
Technical Notes
A
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21
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9
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24
24
22
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A
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75
Troubleshooting
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