Regular Dealer Maintenance; For The Record - Payne PH10 User's Information Manual

BEFORE YOU REQUEST A SERVICE CALL
BEFORE YOU CALL FOR SERVICE, CHECK FOR THESE EASILY SOLVED PROBLEMS:
• Check the indoor and outdoor disconnect switches. Verify that circuit breakers are ON or that fuses have not blown.
• Check for sufficient airflow. Check the air filter(s) for any accumulations of dirt. Check for blocked return-air or supply-air grilles. Be
sure grilles are open and unobstructed.
• Check the settings on your indoor thermostat. If you desire cooling, see that the temperature setting is set below room temper-
ature and COOL or AUTO is selected. If you require warmth, be sure the temperature setting is set above room temperature
and HEAT or AUTO is selected. The FAN switch should be set at ON for continuous blower operation or AUTO if you wish
the blower to function only while the unit is operating.
If your comfort system still fails to operate, contact your servicing dealer for troubleshooting and repairs. Specify your apparent
problem, and state the model and serial numbers of your equipment. With this information, your dealer may be able to offer helpful
suggestions over the phone or save valuable time through knowledgeable preparation for the service call.

REGULAR DEALER MAINTENANCE

In addition to the routine maintenance that you perform, your home comfort system should be inspected regularly by a properly
trained service technician. The inspection (preferably twice each year, but at least once every year) should include the following:
• Routine inspection of air filter(s). Replacement or cleaning as required.
• Inspection and cleaning of the blower wheel, housing, and motor as required.
• Inspection and, if required, cleaning of indoor and outdoor coils.
• Inspection of the indoor coil drain pan, plus the primary and secondary drain lines. If supplied, the auxiliary drain pan and line should
be inspected at this time. Service should include cleaning if required.
• A check of all electrical wiring and connections.
• A check for secure physical connections of individual components within units.
• Operational check of the heat pump system to determine actual working condition. Necessary repair and/or adjustment should be
performed at this time.
Your servicing dealer may offer an economical service contract that covers seasonal inspections. Ask for further details.

FOR THE RECORD

Record the model, product, and serial numbers of your new equipment in the spaces provided. This information, along with
the other ready-reference facts requested, will be necessary should you ever require information or service.
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