Chapter 8. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for
products manufactured by Lenovo.
Information resources
This section describes how to access useful resources relating to your computing
needs.
Online Books folder
The Online Books folder provides publications to help you set up and use your
computer. The Online Books folder is preinstalled on the computers that come with
a preinstalled operating system and requires no Internet access to view the
publications. In addition to this ThinkCentre User Guide, the ThinkCentre Hardware
Installation and Replacement Guide is also available in the Online Books folder.
The ThinkCentre Hardware Installation and Replacement Guide provides step-by-step
instructions for replacing Customer Replaceable Units (CRUs) in your computer.
CRUs are computer parts that can be upgraded or replaced by the customer.
To view a publication, click Start → All Programs → Online Books → Online Books.
Double-click the appropriate publication for your computer. The publications also
are available on the Lenovo Web site at:
http://www.lenovo.com
Notes:
1. These publications are in PDF, which requires Adobe Reader to be installed to
2. The publications that are preinstalled on your computer are available in other
3. If you want to install a different language version of Adobe Reader rather than
ThinkVantage Productivity Center
The ThinkVantage Productivity Center program contains information sources and
tools designed to make computing easier and secure.
The ThinkVantage Productivity Center program provides information about your
computer and easy access to various technologies, such as:
v Client Security Solution
v Factory Recovery
v Productivity Center
v Rescue and Recovery
v Service and support
© Copyright Lenovo 2008
view. If Adobe Reader has not yet been installed on your computer, a message
will appear when you attempt to view the PDF file and you will be guided
through the Adobe Reader installation.
languages on the Lenovo Support Web site at:
http://www.lenovo.com/support
the version provided on your computer, download the version you want to use
from the Adobe Web site at:
http://www.adobe.com
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