Troubleshooting - Blackberry 7780 Wireless Handheld Quick Reference Manual

3
INSERT THE BATTERY
Warning: Use only the battery that Research In Motion specifies for use with your handheld.
1. Press the battery cover release button.
2. Slide off the cover.
3. Insert the battery so that the connectors align.
4. Replace the battery cover. Your handheld turns on, and a dialog box appears.*
5. Click OK.
*If your handheld does not turn on, or if the date and time are incorrect, refer to "Troubleshooting."
4
CHARGE THE BATTERY
Warning: Use only the cradle that Research In Motion specifies for use with your handheld.
1. Select one of the following options:
Use the cradle and your computer
a) Connect the larger end of the USB cable to an
available USB port on your computer.
b) Insert the handheld into the cradle.
2. Let the battery charge to full power (approximately 3 to 4 hours).
Tip: To keep the battery at a full charge, charge it for 10 to 15 minutes every day.
5
TURN ON THE RADIO
1. On the Home screen, click the Turn Wireless On icon.
Tip: To turn off the radio, on the Home screen, click the Turn Wireless Off icon.
Use the travel charger
a) Connect the larger end of the travel charger
cable to your handheld.
b) Connect the smaller end of the travel charger
cable to the power adapter.
c) Insert the appropriate attachment piece into
the power adapter.
d) Plug the power adapter into a power outlet.
c
North
America
PUSH
Europe
a b
United
Kingdom
Australia
Turn Turn
Wireless On Wireless Off
Tips
To Press
PHONE
Open the Phone screen Phone button
End a call from the Active Call screen Escape button
Mute a call from the Active Call screen Phone button
Dial a letter Alt key + a letter
Move to the top of the Phone screen Space key
Mute a call using the headset headset button
End a call using the headset hold headset
button
Assign speed dial from the Home hold an unassigned
screen letter key
MESSAGES
Compose a message from the C
Messages screen
Page up in an open message Alt key + Enter key
Page down in an open message Enter key
Reply to sender R
Reply to all L
Forward a message F
Mark a message opened or unopened Alt key + U
Move to the next date N
Move to the previous date P
Move to the next unread message U
Move to the last cursor position in a G
received message
ATTACHMENTS
Move to bottom of page or worksheet B
Move to top of page or worksheet T
Move to a specific cell G
Display the contents of a specific cell Space key

Troubleshooting

Problem Possible Solution
The handheld is not on. Press the Power button.
The handheld does not turn on. Charge the handheld.
Reinsert the battery.
The handheld does not charge. Check all connections.
The date and time are incorrect. Refer to "Set the date and time" in the BlackBerry Wireless Handheld User Guide.
The handheld is PIN-locked. Contact your service provider.
Other issues. Refer to "Troubleshooting" in the BlackBerry Wireless Handheld User Guide.
©2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of
related marks, images and symbols are the exclusive properties of, and trademarks of
Research In Motion Limited. No representations or warranties whatsoever are made about this
document, including its accuracy or completeness. The information contained herein is subject
to change without notice. Published in Canada. MAT-06927-001
To Press
BROWSER
Open the home page H
Open the Browser Bookmarks screen K
Add a bookmark A
Refresh a web page R
Page down Space key
Stop a web page from loading Escape button
Move to a specific web page G
CALENDAR*
Change to Agenda format A
Change to Day format D
Change to Week format W
Change to Month format M
Move to the next day, week, or month N
Move to the previous day, week, or P
month
Move to the current date T
Move to a specific date G
*The Enable Quick Entry field must be
set to No for these tips to work in Day format.
CALCULATOR
Add I
Subtract U
Multiply A
Divide G
Clear the screen Y
Display the result Enter key
®