Table of Contents
Advertisement
Quick Links
Document #: 555-660-134
Comcode: 108196197
Issue 1, February 1998
MERLIN LEGEND
Communications System
MLX Direct-Line Consoles
Operator's Guide
Contents
Your MERLIN LEGEND MLX Direct-Line Console ........................................................... 1
Describes phone buttons and screens
Understanding Your DSS ....................................................................................... 2
DSS Buttons, DSS Button Lights
Understanding Your Direct-Line Console ................................................................ 3-4
Line Buttons, Line Button Lights, Tones, Rings
Feature Finder ................................................................................................ 5-7
Use to choose the right feature for the activity you want to perform.
Headsets .......................................................................................................... 8
Call Handling ............................................................................................... 9-10
Answering Calls, Making Calls, Hold, Conference, Transfer
Messaging .................................................................................................. 11-14
Send/Remove Message, Reminders .................................................................... 12
Signaling & Notify, Receiving Messages .............................................................. 13
Leaving Messages, Posting Messages ................................................................. 14
Directories ..................................................................................................... 15
Using Features ................................................................................................ 16
Display-Only Features, Other Features, Feature Codes
Often-Used Features ..................................................................................... 17-24
Account Codes, Alarm, Alarm Clock & Timer ......................................................... 17
Authorization Codes, Auto Dial .......................................................................... 18
Barge-In, Callback & Line Request ..................................................................... 19
Call Waiting, Camp-On, Coverage ...................................................................... 20
Forward & Follow Me, Night Service, Paging ........................................................ 22
Park, Park & Pickup ....................................................................................... 23
Pickup, Privacy, Saved Number Dial, System Speed Dial, Voice Announce .................... 24
Display Reference ........................................................................................ 25-26
Notes ............................................................................................................ 26
Use these forms to keep track of information about your phone and system.
Programming Buttons & Settings ...................................................................... 27-28
Display Programming, Code Programming ............................................................ 27
Programming Codes ....................................................................................... 28
®
Advertisement
Table of Contents
Related Manuals for Lucent Technologies MERLIN LEGEND MLX Direct-Line Consoles
Summary of Contents for Lucent Technologies MERLIN LEGEND MLX Direct-Line Consoles
-
Page 1: Table Of Contents
Document #: 555-660-134 Comcode: 108196197 Issue 1, February 1998 ® MERLIN LEGEND Communications System MLX Direct-Line Consoles Operator’s Guide Contents Your MERLIN LEGEND MLX Direct-Line Console ............1 Describes phone buttons and screens Understanding Your DSS ..................2 DSS Buttons, DSS Button Lights Understanding Your Direct-Line Console .............. - Page 2 Security Alert Your Responsibility for Your System’s Security Toll fraud, the unauthorized use of your telecommunications system by an unauthorized party (for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf) can result in substantial additional charges for your telecommunications services. You are responsible for the security of your system.
-
Page 3: Your Merlin Legend Mlx Direct-Line Console
Your MERLIN LEGEND MLX Direct-Line Console Home TEL/OTHER Jack (underside) On MLX-10DP™, MLX-16DP™, MLX-20L ® Press to return to the Home and MLX-28D ® telephones is a connection for a Multi-function Module. screen and exit the current Menu Press to program the phone, view messages, or select features avail- Unlabeled Display Buttons activity. -
Page 4: Understanding Your Dss
Understanding Your DSS DSS Buttons Each DSS has 50 DSS buttons, arranged in five columns of 10 buttons each. DSS buttons have numbers assigned in consecutive order, starting with the top left corner button. Each button can have three numbers assigned to it, which can correspond to the following: Extension numbers for transferring or making calls to co-workers (see •... -
Page 5: Understanding Your Direct-Line Console
Understanding Your Direct-Line Console Line Buttons All Telephones Telephones with System Access (SA) Buttons NNN-XXXX Make/receive outside calls SA buttons give you access to inside or outside only. lines for making and/or receiving calls. To make an outside call on an SA button, first dial the Telephones with ICOM Buttons dial-out code (usually 9) that your system manager supplies. -
Page 6: Understanding Your Direct-Line Console
Understanding Your Direct-Line Console Tones Tone Meaning Dial tone (steady) You can make a call. Busy (slow repeating tone) The phone you are calling is busy. Fast busy (fast repeating tone) No lines are available. Error (alternating high-low tones) You dialed a number or used a feature incorrectly. Confirmation (double break in You used a feature correctly. -
Page 7: Feature Finder
Feature Finder This table shows where to look for information about performing specific telephone activities. Any features that do not have detailed instructions can be used by following the directions in Using Features (p. 16) or programmed by following the instructions in Programming Buttons & Settings (p. -
Page 8: Customizing Your Phone
Feature Finder Customizing Your Phone If you want to ... Then Program a feature on an unused line button. See Programming Buttons & Settings, p. 27. Adjust volume of the speaker, handset, or ringer. Use the Volume button, p. 1. Give your phone its own distinctive ring. -
Page 9: Feature Finder
Feature Finder Messaging If you want to ... Then Let a co-worker know you called. See Messaging, p. 11–14. Find out if you have a voice mail message, fax, or other message. Signal a co-worker to contact you. Choose a message to leave for co-workers who have display phones. -
Page 10: Headsets
Headsets Headsets for MLX telephones allow one-touch operation, hands-free. Headsets consist of a headpiece and modular base unit. The base unit plugs into the handset jack. Headpiece Touch a button to answer a call, then touch it again to disconnect. Use the features below to Modular Base Unit control headset operation. -
Page 11: Call Handling
Call Handling Answering Calls Making Calls You can answer a call using the handset, Lifting the handset or pressing the Speaker headset, or speakerphone. Different calls have button connects you to a free line automatically. distinctive ringing patterns. To identify calls by When using a headset (see p. -
Page 12: Call Handling
Call Handling Hold Transfer When you have a call or conference on hold, Ask your system manager whether your system your phone beeps once each minute and the is programmed for one-touch transfer with display briefly shows Call on Hold . automatic completion. -
Page 13: Messaging
Messaging Your phone system has several features that allow you to leave messages for others in your office. If you use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a display phone. If you wish to leave a message for a person who does not have a display telephone, use voice mail and the Direct Voice Mail feature, if available, or Send/Remove Message. -
Page 14: Send/Remove Message, Reminders
Messaging Send/Remove Message Reminders To program: To program: See Programming Buttons & Settings, p. 27. See Programming Buttons & Settings, p. 27. You can turn the Message light at a co-worker’s Use the Reminder feature to automatically place extension on or off using a programmed Send/ ringing calls to phones in the system at preset Remove Message button. -
Page 15: Signaling & Notify, Receiving Messages
Messaging Signaling & Notify Receiving Messages When your red Message light is on, you have To program: a message from a co-worker. Messages are See Programming Buttons & Settings, p. 27. identified by the name or extension of the Signaling. Program a button that will cause caller, along with the time and date the person a co-worker’s phone to beep. -
Page 16: Leaving Messages, Posting Messages
Messaging These features can be used to send messages to users with display telephones only. Posting Messages Leaving Messages A posted message appears on the display of To program: any inside caller who tries to reach you as See Programming Buttons & Settings, p. 27. long as that person has a display phone. -
Page 17: Directories
Directories Extension & System Directory Personal Directory Check with your system manager to find out On MLX-20L telephones only, this feature whether these directories have been pro- stores up to 50 phone numbers (as well as grammed. The System Directory dials outside account codes, area codes, and access codes), numbers that people in your company call then dials those numbers when you wish. -
Page 18: Using Features
Using Features There are two ways to use a feature: • Directly, as explained below • By pressing a line button you programmed with the feature (see Programming Buttons & Settings, p. 27) Display-Only Features Other Features To use a Directory of numbers, Messages and To use a feature from the Feature Codes list: Posted Messages, display screen contrast setting 1. -
Page 19: Often-Used Features
Often-Used Features Account Codes Alarm Clock & Timer The Alarm Clock and Timer features are only To program: available from the display and cannot be See Programming Buttons & Settings, p. 27. activated with a feature code. Alarm Clock In some companies, you enter an account code causes your phone to beep at a certain time;... -
Page 20: Authorization Codes, Auto Dial
Often-Used Features Authorization Codes Auto Dial This feature must be programmed on a line To program: button; it dials an inside or outside number. See Programming Buttons & Settings, p. 27. Use inside Auto Dial buttons to: This feature is useful at companies where there •... -
Page 21: Barge-In, Callback & Line Request
Often-Used Features Barge-In Callback & Line Request If you use this feature often, ask your system Your system has two features that you can use manager to program a Barge-In button on when an outside line or extension is busy. your console. -
Page 22: Call Waiting, Camp-On, Coverage
Often-Used Features Coverage Call Waiting If Call Waiting is on, you hear a call-waiting To program: tone when a call comes in and all your lines See Programming Buttons & Settings, p. 27. are in use. This feature works only on SA and Coverage allows to your extension to ring ICOM buttons, not on line buttons labeled elsewhere, so that they can be handled by... -
Page 23: Direct Voice Mail, Do Not Disturb, Extension Status (Hotel/Motel), Last Number Dial
Often-Used Features Direct Voice Mail Extension Status (Hotel/Motel) To program: To program: See Programming Buttons & Settings, p. 27. See Programming Buttons & Settings, p. 27. Direct Voice Mail allows an inside caller to call Extension Status lets you monitor telephone directly or transfer a call directly to another status in your system. -
Page 24: Forward & Follow Me, Night Service, Paging
Often-Used Features Forward & Follow Me Night Service To program: Your company may use Night Service to treat calls differently after hours. You may be See Programming Buttons & Settings, p. 27. responsible for turning Night Service on or off Forward and Follow Me both send your calls to at a Night Service button programmed on another phone when you are busy and need... -
Page 25: Park, Park & Pickup
Often-Used Features Park Park & Pickup Park puts a call on a special type of hold so To program: that it can be picked up from any phone in the See Programming Buttons & Settings, p. 27. system. A user can park a call and then pick it While a call is parked, use Paging to summon up at another telephone or can use Paging to the co-worker who should answer. -
Page 26: Pickup, Privacy, Saved Number Dial, System Speed Dial, Voice Announce
Often-Used Features Saved Number Dial Pickup Pickup lets you pick up calls that are not ringing Must be programmed on a button. To program: at your phone. Using Pickup, you can answer a See Programming Buttons & Settings, p. 27. parked call (see Park &... -
Page 27: Display Reference
Display Reference MLX-28D telephones have a 2-line screen, 24 characters wide. MLX-20L telephones have a 7-line screen, 24 Feature Screen characters wide. Whatever the model of your phone, it has four basic displays, described below. This screen provides rapid access to often-used features; press the Feature button to display it. Available features vary according to your calling activity and how your phone is programmed. -
Page 28: Display Reference
Display Reference Notes PAGING NUMBERS 2-Line Display 2-Line Display Feature Name Abbreviation Feature Name Abbreviation Paging Group(s) Loudspeaker Paging Account Code Entry Acct Notify Ntfy Alarm Alarm notify receive Recv Line Number Alarm Clock AlClk notify send Send Authorization Codes Auth Paging Auto Dial... -
Page 29: Programming Buttons & Settings
Programming Buttons & Settings If you use a feature often, you can program it onto an unused line button for easy access. If you use a feature occasionally, see Using Features, p. 16. Keep these facts in mind when setting up your telephone: •... -
Page 30: Programming Codes
Programming Buttons & Settings Programming Codes Last Number Dial Account Code Messaging Alarm leave message Authorization Code Auto Dial send/remove message Paging group or all 22 + group inside 22 + extension extension outside 21 + number Paging loudspeaker 9 + line number Callback automatic callback off•... -
Page 31: Special Characters
Feature Codes Account Code Entry 82 + code + # Last Number Dial Authorization Code Entry 80 + code + # Messaging Callback cancel message 53 + extension Call Waiting leave message pick up call waiting call leave message without calling 53 + extension Camp-On...