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Page 30
SYMPTOM
Heat Pump Running, Not Heating
RULE OUT
STEP 6:
If an external controller is being used, confirm heat
pump is set to accept the controller's signal. See
section entitled "External Controls / Equipment" on
External
page 22 and "Configuring for External Controller" on
controller being
page 25 for more information.
used
If heat pump is set correctly to accept an external
controller's signal, then contact the installer of the
external controller device or the device's
manufacturer for further assistance.
STEP 7:
Call heat pump installer or AquaCal AutoPilot Customer
Support for further assistance.
STEP 1:
Measure temperature of discharge air coming out of the
Heat pump not
top of the heat pump. If the discharge air is between 9°
moving heat
to 12° F colder than the ambient air temperature, then
the heat pump is moving heat.
STEP 2:
Confirm heat pump mode is set to either "HEA" OR
Incorrect mode
"ACH". See "Setting Operating Mode" on page 4 for
setting
more information.
STEP 3:
Incorrect
Confirm thermostat is set above the ambient air
thermostat
temperature. See "Setting Thermostats" on page 4 for
setting
more information.
STEP 4:
If an external controller is being used, confirm heat
pump is set to accept the controller's signal. See
section entitled "External Controls / Equipment" on
External
page 22 and "Configuring for External Controller" on
controller being
page 25 for more information.
used
If heat pump is set correctly to accept an external
controller's signal, then contact the installer of the
external controller device or the device's
manufacturer for further assistance.
STEP 5:
Error condition
If an error code is displayed, see appropriate fault code
exists
in this section. If no fault code is displayed, proceed to
next step.
STEP 6:
Heating wrong
Confirm valves are correctly positioned to heat correct
body of water
body of water. If heating a spa that overflows into a
pool, confirm the spa is isolated when being heated.
See heating time formulas in section entitled "Heating
Insufficient run
Water" on page 6 for more information.
time
STEP 8:
If heating a spa, turn off water jets to allow for quicker
heating times. For pools, turn off water effects, such as
Water not
slides, waterfalls, or fountains to allow water to retain
retaining heat
heat more efficiently. Use of a liquid pool blanket
product, such as "Heatsavr
excessive heat loss.
STEP 9:
Call heat pump installer or AquaCal AutoPilot Customer
Support for further assistance.
RESOLUTION
TM
", can also compensate for
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