Aquacal Heat Pump Installation Manual

Aquacal Heat Pump Installation Manual

Aquacal heat pump user manual
Table of Contents

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AquaCal AutoPilot
Pool & Spa Heat Pump
Owner's Manual
Installation Guide
and
MODEL
/
SERIAL NUMBER
Attention Installer: This manual is purchaser's property; leave with heat pump owner!
1

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Summary of Contents for Aquacal Heat Pump

  • Page 1 AquaCal AutoPilot Pool & Spa Heat Pump Owner’s Manual Installation Guide MODEL SERIAL NUMBER Attention Installer: This manual is purchaser’s property; leave with heat pump owner!
  • Page 2 NOTES ___________________________________________________________________________________ __________________________________________________________________________________ ___________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ ___________________________________________________________________________________ __________________________________________________________________________________ ___________________________________________________________________________________ _________________________________________________________________________________ __________________________________________________________________________________ ________________________________________________________________________________________ ___________________________________________________________________________________ ____________________________________________________________________________________ _________________________________________________________________________________ __________________________________________________________________________________ _________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS WELCOME TO THE TEAM ---------------------------------------------- 5 HEAT PUMP OPTIONS ------------------------------------------------- 6 HOW A HEAT PUMP WORKS ------------------------------------------ 7 SAFETY INFORMATION------------------------------------------------ 8 QUICK START & STOP ------------------------------------------------- 10 HEATER CONTROLS --------------------------------------------------- 12 Control Panel Layout -----------------------------------------------12 Buttons, Lights, and Display --------------------------------------12 Operational &...
  • Page 4 (Use) During the Swim Season -------------------------------- 23 Freeze Protection and Winterizing Requirements --------------23 Winterizing Procedure ------------------------------------------ 24 AquaCal Preventive Maintenance Program ------------------------ 25 TROUBLESHOOTING (No Op, No heat, Water from Unit) ------------ 26 Troubleshooting Flowcharts ---------------------------------------- 27 INSTALLER-SPECIFIC INFORMATION (Installation & Set Up) ------ 30...
  • Page 5: Welcome To The Team

    AquaCal’s customer and technical support staff to be the largest, most qualified, and—of utmost importance—the most easily accessed customer service team in the pool & spa heat pump industry. to the “You can rest assured...
  • Page 6: Heat Pump Options

    SuperQuiet likely your heat pump will be quieter than any other item on the pool equipment pad. The cabinet, being made from resilient, UV-Protected ABS material, has superior fade resistance and can never rust or corrode.
  • Page 7: How A Heat Pump Works

    If one considers Absolute Zero (the point where all heat is absent) occurs at -459º Fahrenheit, it becomes evident outside air, even at the relative cool temperature of 55º Fahrenheit, still contains large amounts of heat energy. It is that abundant heat energy a heat pump captures and places into your pool or spa.
  • Page 8: Safety Information

    Likewise, excepting a few minor owner-capable maintenance items (explained later in this manual), repair and service of your heat pump must be performed only by experi- enced service personnel. Should you, the owner, suspect your heat pump is not per- forming properly, by referring to the section in this manual entitled: "Troubleshooting,"...
  • Page 9 Pool/Spa water per standards detailed later in this manual. CAUTION ! While your heat pump’s titanium-based heat exchanger provides nearly impervious protection against poor water chemistry, improper water chemistry may cause expensive damage to pump, filter, pool shell, etc. To avoid equipment damage, maintain Pool/Spa water per standards detailed later in this manual.
  • Page 10: Quick Start & Stop

    D. Use the UP / DOWN arrow keys to set the desired water temperature for the POOL water. E. If the heat pump will be used to heat a spa, use the POOL/SPA selector key to select SPA, then use the UP / DOWN arrow keys to set the desired water temperature for the SPA. An illuminated SPA indicator light, located on the left side of the display, will confirm the SPA control has been selected.
  • Page 11 Colder months require longer running times - generally eight to twelve hours/day. C. A heat pump can only operate when the filter pump is running. Therefore, it may be necessary–during cooler weather–to extend the water pump’s hours of daily operation.
  • Page 12: Heater Controls

    HEATER CONTROLS Control Buttons, Indicator Lights, & Display 1) POOL / SPA SELECTOR – Selects either pool or spa thermostat. 2) COOLING INDICATOR LIGHT – Indicates unit is cooling. (Note: this light nonfunctional with heat-only models.) 3) UP ARROW – Increases temperature setting. (Maximum setting is 104 4) DOWN ARROW –...
  • Page 13: Operational & Programming Codes

    CFO... Call Flex Options. This is a programming entry point; when used in conjunction with an AquaCal Call/Flex option kit, permits the use of CALL or FLEX options. FS... Heater in Defrost Mode (Applicable to Heat-Only Units, only). This code appears as a normal display during periods of lower air temperatures.
  • Page 14: Owner-Level Programming (Complete)

    "Modes"; OFF, HEAT, COOL * , and ACH * (Auto-Change Over). OFF - The heat pump is shipped in the OFF mode. When the heat pump MODE is set to OFF, the current water temperature will be displayed and no functions, values, or programming will be available for adjustment.
  • Page 15 Heat pumps are shipped from the factory with the [ULC] option disabled. Enabling the [ULC] function permits the heat pump owner to restrict access to the unit’s controls. With the [ULC] function enabled, unless the correct ULC code number is entered, changes to Level-1 programming are not possible.
  • Page 16 HEATER CONTROLS...continued Start Up & Setting Operating Controls Owner-Level Programming Instructions... continued: 8. User Lock Code Option [ULC]...continued: A. Selecting ULC Option: 1) Press either the UP or DOWN ARROW keys; if “LOC” is momentarily displayed followed by “0”, the ULC feature is enabled. If “0” displays proceed to “6)” of this section; otherwise, see number “2,”...
  • Page 17 [ELC] is reset to “0.” 3) In addition, all other settings are returned to the factory defaults. If an external controller is in use, contact AquaCal Technical Support Group (727-823-5642); ask for assistance with re-configuring the controller for use with an external controller.
  • Page 18: Maintenance And General Operation

    Planned Maintenance Program, rinsing the air coil regularly, and keeping the base of the unit clear of leaves and debris is a necessity. Should you as the owner desire to perform the coil rinsing and other cosmetic care of the heat pump, please contact AquaCal Customer Support: 1-727-823-5642; request the document titled: “Appearance Care for Air-Source Heat Pumps: Approved Method for Home Owners.”...
  • Page 19: Maintaining Proper Water Flow

    It is important to operate and maintain the filter according to the manufacturer's specifications. As a filter gets dirty, the water flow to the heat pump is reduced. The higher the pressure on the filter gauge, the lower the flow rate.
  • Page 20: Controlling Irrigation And Storm Water Run Off

    • In addition, do not place objects on top of the heat pump; doing so will block the air from exiting the heater, and will result in damage to the compressor and fan motor. •...
  • Page 21: Heating Tips

    A “solar” blanket will significantly reduce your heating bills. Check with the installing dealer to see if your heat pump was sized to be used in conjunction with a blanket. Blanketed pools will typically lose only 3 - 4° of heat per night versus 8 - 10° overnight with an un-blanketed pool. Reductions of 40-60% on heating bills can be achieved by using blankets.
  • Page 22: Calculating Initial Heating Time

    At Start Up: Continuous Circulation Pump Operation Required When starting a heat pump for the first time, it must be permitted to operate, continuously, until the desired water temperature is attained. This may take several hours, to several days, depending upon the size of the pool or spa and weather conditions.
  • Page 23: Seasonal Use & Shut Down

    Typically, during light freeze conditions, circulating (moving) water will not freeze. In areas where freezing conditions are prevalent and sustained, the heat pump MUST be winter- ized; please refer to winterizing instructions, below, and on the following pages.
  • Page 24: Winterizing Procedure

    If so, remove plug, and allow water to drain out of the condensor. PLEASE NOTE - If your heat pump contains an exchanger other than what is shown above, call AquaCal AutoPilot for alternate winterizing instructions.
  • Page 25: Aquacal Preventive Maintenance Program

    Just as you would have yearly service performed on your air-conditioning system, regular inspection and maintenance of your AquaCal heat pump will insure highest operating efficiencies. A regularly maintained heater will protect your investment, and will potentially extend the useful life of your heat pump far beyond the warranty period.
  • Page 26: Troubleshooting (No Op, No Heat, Water From Unit)

    If so, check to be sure that the circulating pump is operating and the filter is clean. There may also be a valve positioned incorrectly allowing water to bypass the heat pump. Be sure water is flowing through the heater.
  • Page 27: Troubleshooting Flowcharts

    TROUBLESHOOTING FLOWCHART Heat Pump Fails to Operate Y es Display is illuminated. If Display is illuminated. If "FLO" is display ed, "FLO" is display ed, check to be sure the check to be sure the circulating pump is operating and the f ilter circulating pump is is clean.
  • Page 28 TROUBLESHOOTING FLOWCHART Heat Pump Running... but is it Heating? Does the display read : "FS" ? Does the display read : "FS" ? HEAT ONLY MODELS: Ambient conditions too cold to operate HEAT ONLY MODELS: Ambient conditions too cold to operate HEAT-COOL MODELS: "FS"...
  • Page 29 TROUBLESHOOTING FLOWCHART Water Coming from Heat Pump Y es When the heater is operating, When the heater is operating, it is normal to produce up to 8 it is normal to produce up to 8 gallons of condensation gallons of condensation (water) per hour.
  • Page 30: Installer-Specific Information (Installation & Set Up)

    AquaCal AutoPilot Pool & Spa Heat Pump Installation Specifications & Controls Configuration...
  • Page 31: Installer-Specific Table Of Contents

    INSTALLER-SPECIFIC TABLE of CONTENTS GENERAL SAFETY INFORMATION ------------------------------------ 33 DATA PLATE NOMENCLATURE ----------------------------------------- 33 HEATER SPECIFICATIONS -------------------------------------------- 34 Physical Characteristics (dimensional drawings) ----------------- 34 INSTALLATION INSTRUCTIONS -------------------------------------- 39 Placement of Heater ----------------------------------------------- 39 Indoor Installations --------------------------------------------- 39 Outdoor Installations ------------------------------------------ 39 Required Clearances -------------------------------------------- 39 Irrigation, Rain Runoff, and Landscape Factors ---------------- 40 Equipment Mounting Pad Requirements ----------------------- 40...
  • Page 32 INSTALLER-SPECIFIC TABLE of CONTENTS INSTALLATION INSTRUCTIONS (continued): Electrical Requirements ------------------------------------------- 44 General Requirements ------------------------------------------ 44 Code-Specific Requirements ----------------------------------- 44 Connecting External Controllers -------------------------------- 44 Sizing the Electrical Service ------------------------------------ 45 Ground Fault Protection (not recommended) ------------------ 45 CONTROLS CONFIGURATION & ADJUSTMENTS ---------------------- 46 Level-2 (dealer-service) Programming ---------------------------- 46 1.
  • Page 33: General Safety Information

    WARNING ! Heat pumps contain no owner-repairable components. Repairs must not be attempted by untrained and/or unqualified individuals. If service is deemed necessary, contact installing dealer or AquaCal Customer Support at Refrigerant Circuit Service Only by Qualified, EPA Certified Technician WARNING ! Heater contains refrigerant under high pressure.
  • Page 34: Heater Specifications

    SPECIFICATIONS Physical Characteristics...
  • Page 35 SPECIFICATIONS Physical Characteristics...
  • Page 36 SPECIFICATIONS Physical Characteristics...
  • Page 37 SPECIFICATIONS Physical Characteristics...
  • Page 38 SPECIFICATIONS Physical Characteristics...
  • Page 39: Installation Instructions

    Refer to required clearance drawings below. • Allow five (5) feet of vertical clearance between the top of the heat pump and any roof overhang or other obstruction. This clearance prevents cold discharge air from recirculating back into the heat pump (recirculation will reduce the overall performance of the heat pump).
  • Page 40: Irrigation, Rain Runoff, And Landscape Factors

    Irrigation, Rainwater Runoff, and Landscape Features • Place the heat pump away from direct rain runoff from roofs. If roof slope directs runoff into the heater, a gutter or rain shield will be required on the roof edge above the heat pump.
  • Page 41: Plumbing Requirements

    AquaCal to specify, with exactness, any items out- side and beyond the heat pump. What is specified is that the heater must be installed in accordance with all applicable local, state, or national codes & standards.
  • Page 42: Plumbing Schematics (Layout Drawings)

    Water flow exceeding 70-GPM may damage titanium condenser; such damage will NOT be covered under the equipment warranty. Install a bypass check valve (AquaCal P.N.: 2556, or equal to Del Industries P.N.: CO-0103) whenever water flow rate may exceed 70-GPM. Contact AquaCal Technical Support (727-823-5642) for guidance regarding testing for water flow rate.
  • Page 43 Plumbing Requirements General Plumbing Schematics – Flow 30 to 70-GPM UMP WITH Water IN & OUT Connections- Typical (exact location varies by model) For proper operation, piping coming from the pump and filter MUST be connected to the "IN" port of the heater.
  • Page 44: Electrical Requirements

    • Locate the equipment disconnect means within 3-feet of the heater’s electrical enclosure, or as close to the heater as possible. Always satisfy applicable codes and standards. • AquaCal heat pumps are designed for copper conductors, only. Never mount disconnect directly to heat pump.
  • Page 45: Sizing The Electrical Service

    Reference the Equipment Data Plate • All AquaCal heat pumps have two (2) identical data plates affixed: one can be found outside the unit, on right front corner; the second data plate is located behind the front access panel, on the electrical enclosure cover.
  • Page 46: Controls Configuration & Adjustments

    Level-2 programming involves configuring the heat pump microprocessor for specific site character- istics. To explain: this programming is where the heat pump microprocessor is set to operate with, or without, an external “pool equipment” controller; where sensor calibrations are performed; and where changes to other factory default parameters are made.
  • Page 47: Time Delay

    B. CAUTION!!!: The time delay should only be deactivated for service convenience and must be reactivated prior to placing the heat pump back is service. Failure to reset the time delay feature could result in permanent damage to the heat pump compressor.
  • Page 48: Defrost Sensor Calibration

    Controls Configuration & Adjustments... Level-2 Microprocessor Programming... continued: 4. Water Sensor Calibration... continued: C. Follow the steps 1, A through 1, D to enter the service menu. Once [dEL] is displayed, press the [POOL/SPA] key until the display shows [tSC] (Water Temperature Calibration). Using either the [UP] or [DOWN] arrow keys, calibrate the water temperature sensor by increasing or decreasing the numeric value displayed to match the measured water temperature.
  • Page 49: Spa Dead Band Differential (And Adjustment)

    Controls Configuration & Adjustments... Level-2 Microprocessor Programming... continued: 5. Defrost Sensor Calibration... continued: G. Once the correct temperature value has been selected, not pressing any buttons for 15-seconds will allow the controller to save the selection and return to the normal operating mode.
  • Page 50: Changing Service Lock Code & "Back Door" Entry

    Controls Configuration & Adjustments... Level-2 Microprocessor Programming... continued: 7. Pool Dead Band Differential... continued: C. Once the desired dead band value has been selected, not pressing any buttons for 15-seconds will allow the controller to save the selection and return to the normal operating mode.
  • Page 51: Level-2 Set Up & Calibration Codes

    Controls Configuration & Adjustments... Microprocessor Level-2 Set Up & Calibration Codes Service Adjustable Parameters Code Description [LOC] Service Lock Code [dEL] 4-minute Delay on Make [JAO] External Controller Interface [FS2] Flow Switch/Auto T-Stat Switching [tSC] Water Sensor Calibration [dSC] Defrost Sensor Calibration [dBS] Spa Dead Band Differential [dBP]...
  • Page 52: Troubleshooting Using Displayed Codes

    Then, if after working through site-related issues the heater is still not functioning correctly, the Service Representative will offer to set up a service visit. As necessary, please Contact AquaCal Customer Support Group (727- 823-5642).
  • Page 53: Mode Jumper And Positioning

    Important: The position of the mode jumper must match the capabilities of the heat pump. Simply placing the mode jumper to the heating and cooling position, with a heater designed to heat only, will not make a heat-only heater heat &...
  • Page 54 Controls Configuration & Adjustments... Microprocessor Mode Jumper Positioning... continued:...
  • Page 55: Defrost Systems (Described And Explained)

    Controls Configuration & Adjustments... Defrost Systems- Described DEFROST CYCLE (HEAT ONLY UNITS): The microprocessor controller monitors the heater’s air-coil temperature, minimizing air-coil freeze- up during cooler weather conditions. If the controller senses air-coil temperatures conductive to mak- ing ice, the heater’s compressor operation is interrupted while the fan is allowed to continue in opera- tion.
  • Page 56: Water Flow Pressure Switch Adjustment

    (see photo P-1, on following page). 3. AquaCal heat pumps may come equipped with either of two (2) water pressure switches: “Len Gordon” or “TecMark” brand (see photos P-2 and P-3, on following page, to determine which brand pressure switch is installed).
  • Page 57 Controls Configuration & Adjustments... Water Flow (Pressure) Switch Adjustment... continued: To Complete the Adjustment Procedure– Either Brand Switch: 1. With electrical power remaining ON to the heater and heater operating, shut off the power to the circulating pump. If the switch has been correctly adjusted, when the water pump stops, the heater will shut off and the “FLO”...
  • Page 58: Contacting The Factory

    CONTACTING THE FACTORY What We Need to Know When You Call Us If you should need to call AquaCal for service or parts, please have the follow- ing information ready: Model: ________________________________ Serial Number: __________________________ Installation Date: ________________________ Having the above information ready will speed the service process and allow us to respond more quickly.
  • Page 60 2737 24th St. North St. Petersburg, FL 33713 1-727-823-5642...

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