Help Page - Escort Entourage CIS User Manual

Transaction details
The Transactions page provides a chronological list of all service billing transactions for all devices on your account.
To access the Transaction details
1. Click the Transaction details
2. The Transaction details
To review a particular transaction receipt:
1. Click View, corresponding to the item that you wish to view.
To print a particular transaction receipt:
1. Click View, corresponding to the item that you wish to view
2. Press Ctrl and P on your keyboard (at the same time) OR select Print

Help page

The Help page provides tools for self-help and live customer care.
To access the Help page within your Network Account:
1. Click on the Help link in the main navigation bar
2. The Help page will open
General support
The General support page provides a form that allows you to request help from Blackline GPS Customer Care.
To request Customer Care assistance:
1. In the Subject text box, type a descriptive topic
2. Enter a description of the help that you are looking for
NOTE: Please provide background information to ensure that Blackline GPS Customer Care can provide you with the
best care possible.
User guide
To access the User guide page:
Click the User guide
1. button
2. The User guide page will open
Privacy policy
To view the Blackline GPS Privacy policy
1. Click the Privacy policy
2. The Privacy policy page will open
page:
button
page will open
page:
button
from your browser menu system
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