SRP-370/372 ■ Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING Violating following instructions can cause serious injury or death. Do not plug several products in one multi-outlet. You must use only the supplied adapter.
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SRP-370/372 CAUTION Violating following instructions can cause slight wound or damage the appliance. If you observe a strange smoke, odor or noise from Keep the desiccant out of children’s reach. the printer, unplug it before taking following measures. • If not, they may eat it. •...
SRP-370/372 ■ Warning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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SRP-370/372 ■ Introduction The SRP-370/372 Roll Printer are designed for use with electronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc. The main features of the printer are as follows: 1. High speed printing : 47(1/6” Feed) lines per second. 2.
SRP-370/372 1. Setting Up the Printer 1-1 Unpacking Your printer box should include these items. If any items are damaged or missing, please contact your dealer for assistance. SRP-370/372 Cover Cable Roll Paper Manual AC Adapter Power Cord - 7 - Rev.
SRP-370/372 1-2 Connecting the Cables You can connect up the three cables to the printer. They all connect to the connector panel on the back of the printer, which is shown below: ※ NOTE Before connecting any of the cables, make sure that both the printer and the host are turned off.
SRP-370/372 1-2-3 USB Interface POWER Drawer kick-out USB connector Power supply connector connector Pin No. Signal Name Assignment (Color) Function Shell Shield Drain Wire Frame Ground VBUS Host Power White Data Line(D-) Green Data Line(D+) Black Signal Ground 1-3 Connecting the Drawer ※...
SRP-370/372 1-5 Setting the Memory Switches This printer has “Memory Switch” set which is software switches. Memory Switch set has “MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Serial communication condition”. “Memory Switch setting utility” can change the Memory Switch set to ON or OFF as shown in the table below (default : all OFF) : ※...
SRP-370/372 1-6 Installing or Replacing the Paper Roll ※ NOTE Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly. 1-6-1 Make sure that the printer is not receiving data;...
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SRP-370/372 1-6-5 Be sure to note the correct direction that the paper comes off the roll. 1-6-6 Pull out a small amount of paper, as shown. Then close the cover. ※ NOTE When closing the cover, press the center of printer cover firmly to prevent paper miss-loading.
SRP-370/372 1-7 Adjustments and Settings It has 2 features ; Paper end and Black mark. For detecting Paper End, it must be positioned at "a" Position in drawing and it is a factory default setting. For detecting Black mark printed on the paper, it must be moved to "b" position. Optical density (O.D) must be higher than 0.6 in density to secure a standard working condition.
SRP-370/372 1-8 Using the Printer Control Panel ○ POWER The POWER light is on whenever the printer is on. ○ ERROR This indicates an error. ○ PAPER This light indicates the near end of the paper roll. Install a new paper roll and the printer will continue printing.
SRP-370/372 1-10 Connecting the Power Supply ※ CAUTIONS When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer. If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance.
SRP-370/372 2. Self Test The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test checks the following; 2-1 Make sure paper roll has been installed properly. 2-2 Turn on the power while holding down the FEED button. The self-test begins. 2-3 The self-test prints the current printer status, which provides the control ROM version and the DIP switch setting.
SRP-370/372 3. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands.
SRP-370/372 4. Specification Printing method Thermal line printing 180 X 180 dpi 203 X 203 dpi Dot density (7dots/mm) (8dots/mm) Printing width 57.5mm, 72.192 ± 0.2mm Paper width 58mm,80mm,82.5 mm Characters per line (default) 180 DPI 42 (Font A) 203 DPI 48 (Font A) 56 (Font B) 64 (Font B) Printing speed...
SRP-370/372 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality. In this case clean the printer as follows. 5-1-1 Open the printer cover and remove the paper if exists. 5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent. 5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water.