TP-Link TD-W8970 Installation Manual page 7

T4. What can I do if I cannot access the Internet?
1) Check to see if all the connectors are connected well, including the telephone
line, Ethernet cables and power adapter.
2) Check to see if you can log on to the web management page of the modem
router. The default IP address of the web management page is 192.168.1.1.
If you can, try the following steps. If you cannot, please set your computer
referring to T3 then try to see if you can access the Internet. If the problem
still exists, please go to the next step.
3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account
username and password are correct. If there are any mistakes, please correct
the settings and try again.
4) If you still cannot access the Internet, please restore your modem router to its
factory default settings and reconfigure your modem router following the
instructions of this QIG.
5) Please feel free to contact our Technical Support if the problem still exists.
T5. How can I configure the USB features?
Please refer to our Application Guides. There are two ways to get them:
1) Open the Resource CD, and then find the folder named "Application Guide".
The Application Guides will be found there.
2) Log on to the website: http://www.tp-link.com/app/usb/?siteid=1
Note For more details about Troubleshooting and Technical Support contact
information, please log on to our Technical Support Website:
http://www.tp-link.com/en/support
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