Acer Aspire 3600 Service Manual
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Acer Aspire 3600 Service Manual

Acer Aspire 3600 Service Manual

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See also: User Manual
Aspire 3600/5500 Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 3600

  • Page 1 Aspire 3600/5500 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 3600/5500 service guide. Date Chapter Updates 2006/7/25 Chapter 2 Add removing BIOS password SOP.
  • Page 3 Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: System Specifications

    256/512 MB of DDR2 400/533 MHz memory, upgradeable to 2 GB using two soDIMM modules (dual-channel support) Display 14.1 WXGA color TFT LCD, 1280 x 800 resolution; 16:10 viewing ratio, supporting simultaneous multi-window viewing on dual displays via Acer GridVista 16.7 million colors ® ® Intel...
  • Page 8 Human-centric design and ergonomics Rugged, yet extremely portable design Stylish appearance Full-size keyboard with four programmable launch keys Ergonomically-centered touchpad pointing device Acer FineTouch keyboard with a 5-degree curve Internet 4-way scroll button I/O Ports Three USB 2.0 ports 5-in-1 card reader (MS/MS-PRO/MMC/SD/XD)
  • Page 9 DC-in jack for AC adaptor Chapter 1...

  • Page 10: System Block Diagram

    System Block Diagram Intel Pentium-M/ Thermal Sensor Celeron-M CPU Micro FC-PGA Clock Generator CRT & TV-Out Conn. DDR II SODIMM 2 Daughter Card (M26P) Mobile Intel 915PM/ GM DDR II SODIMM 1 PCI-Express x16 and 910GML Express Chipset (Alviso) LVDS Conn. USB Conn.

  • Page 11: Board Layout

    Board Layout Top View SW4 SW5 SW6 JP42 JP10 Power Switch Lid Swtich Bluetooth Connector Touchpad Connector E-mail Switch Keyboard Connector Internet Browser Switch JP42 Speaker Connector Emanager Switch PCMCIA Slot User Programmable Switch JP10 Microphone Connector Chapter 1...

  • Page 12: Bottom View

    PCN1 AC-IN JP40 Headphone out/line-out Jack (support SPDIF) JP13 USB Port JP41 Mic-in Jack JP12 Reserved for Acer ezDock. No JP28 HDD Connector ezDock for this model. JP14 Modem Board Connector JP35 Wireless LAN Card Connector External Display Port BIOS...

  • Page 13: An Aspire Tour

    An Aspire tour After knowing your computer features, let us show you around your new TravelMate computer. Front View Icon Item Description Display screen Also called LCD (liquid-crystal display), displays computer output. Power button Turns the computer on and off. Launch keys Buttons for launching frequently used programs.

  • Page 14: Closed Front View

    Closed Front View Icon Item Description Speaker-out/line-out/ Connects to audio line-out devices (e.g., Headphone jack speakers, headphones). Mic-in jack Accepts inputs from external microphone. Speakers Left and right speakers deliver stereo audio output. ® Press to enable/disable Bluetooth function. Bluetooth Lights to indicate the status of communication button/ Bluetoothcommunications (option only...

  • Page 15: Left View

    Left View Icon Item Description External display port Connects a display device (e.g., external monitor, LCD projector). S-video/TV-out port Connects to a television or display device with S-video input (TravelMate 3210 only). Network jack Connects to an Ethernet 10/100/1000- based network. Modem jack Connects to a phone line.

  • Page 16: Right View

    Right View Icon Item Description Optical drive eject Ejects the optical drive tray from the drive. button LED indicator Lights up when the optical drive is active. Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. Ventilation slots Enable the computer to stay cool, even after prolonged use.

  • Page 17: Bottom Panel

    Bottom Panel Item Description Battery bay Houses the computer’s battery pack. Battery lock Locks the battery in place. Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. Memory compartment Houses the computer’s main memory. Hard disk bay Houses the computer’s hard disk (secured by two screws).

  • Page 18: Easy-Launch Buttons

    “ and one user-programmable button. Press “ “ to ru the Acer eManager. Please see “Acer eManager”. The mail and Web buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager.

  • Page 19: Touchpad Basics

    Mail Email application (user-programmable) Web browser Internet browser (user-programmable) Acer eManager (user-programmable) User-programmable Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support.
  • Page 20 Move your finger across the touchpad (2) to move the cursor. Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.

  • Page 21: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded mumeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock...

  • Page 22: Hot Keys

    To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hot Key Icon Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Acer eSetting Launches the Acer eSettings in Acer eManager. Fn-F3 Acer Launches the Acer ePowerManagement in Acer ePowerManagement eManager. Chapter 1...

  • Page 23: Special Key

    Hot Key Icon Function Description Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both. Fn-F6 Screen blank Turns the display screen backlight off to save power. Press any key to return.
  • Page 24 The Euro symbol Open a text editor or word processor. Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard. The US dollar sign Open a text editor or word processor.

  • Page 25: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type Aspire 5500 ® ® Intel Pentium M Processor 730/740/750/760/770 (2 MB L2 cache, 1.60/ 1.73/1.86/2/2.13 GHz, 533 MHz FSB) ® ® Intel Pentium M Processor 725 (2MB L2 cache, 1.6 GHz, 400 MHz FSB) Aspire 3600 ®...

  • Page 26: Memory Combinations

    System Memory Item Specification Supports DIMM package 200-pin soDIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications. Memory Combinations Slot 1 Slot 2 Total Memory 128MB 128MB 256MB 256MB 512MB 512MB 1024MB...
  • Page 27 IR Interface Item Specification Compliant IrDA 1.1 Modem Interface Item Specification Data modem data baud rate (bps) Supports modem protocol V.90/V.92 Modem connector type RJ11 Modem connector location Left side Bluetooth Interface Item Specification Chipset ® built-in Mobile Intel 82801FB (ICH6-M) Data throughput 723 bps (full speed data rate) Protocol...
  • Page 28 Hard Disk Drive Interface Item Specification Performance Specifications Buffer size 2MB/8192KB 8192KB 8192KB 8192KB Interface ATA/ATAPI-6; ATA-6 ATA/ATAPI-6; ATA-6 ATA/ATA-6; ATA-6 ATA/ATA-6; ATA-6 Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer 100 MB/Sec. 100 MB/Sec. 100 MB/Sec. 100 MB/Sec. rate Ultra DMA mode-5 Ultra DMA mode-5 Ultra DMA mode-5...
  • Page 29 DVD-Dual Interface Item Specification Buffer Memory 2MBytes Interface Enhanced IDE(ATAPI) compatible Applicable disc format for LiteOn Read: SOSW-833S DVD: DVD single/dual layer (PTP, OTP), DVD-R (3.9G/4.7G), DVD-R multi- borders, DVD-R Double Layer, DVD+R, DVD+R multi-sessions, DVD+R Double Layer, DVD-RW, and DVD+RW discs with diameter of 8 or 12cm CD: CD-DA, CD-ROM, CD-ROM/XA, Photo-CD, Multi-session, Karaoke-CD, Video-CD, CD-I FMV, CD Extra, CD Plus, CD-R, and CD-RW discs of 8 or 12 cm diameter...

  • Page 30: Audio Interface

    Audio Interface Item Specification Audio Controller ALC250 Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 18 bit stereo digital to analog converter 18 bit stereo analog to digital converter Compatibility AC97 Mixed sound source Line-in, CD Voice channel 8/16-bit, mono/stereo Sampling rate 44,1 KHz (48K byte for AC97 interface)

  • Page 31: System Board Major Chips

    PCMCIA Port Item Specification PCMCIA controller ENE CB712 Supports card type Type-II Number of slots One type-II Access location Left panel Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus System Board Major Chips Item Controller Core logic ®...
  • Page 32 Battery Item Specification Vendor & model name BATTERY LI-ION 6 CELLS-SANYO 2000mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2000mAH US18650G4 BATTERY LI-ION 6 CELLS-SANYO 2400mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2400mAH US18650G7 BATTERY LI-ION 9 CELLS-SANYO 2400mAH UR18650F Battery Type Li-ion Pack capacity 4800mAh 6cell and 7200mAh 9cell for Aspire 5500...

  • Page 33: System Power Management

    LCD 14.1 inch Item Specification Support Color 262K colors (RGB 262,144 262,144 6-bit data driver) Viewing Angle (degree) Horizontal: Right/Left 45/45 45/45 45/45 Vertial: Upper/Lower 20/35 20/35 20/45 ° Temperature Range( C) 0 to +40 (with high 0 to +40 (with high 0 to +40 (with high Operating humidity more than...
  • Page 34 Chapter 1...

  • Page 35: Bios Setup Utility

    Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.

  • Page 36: Navigating The Bios Utility

    ----Devices--------------------------------------------------- -----System------------------------- CPU = Intel® Pentium ® 4 Product Name = TravelMate 3210 CPU speed = 2.0 GHz Manufacture Name = Acer L2 Cache = 2048 KB BIOS Version = V1.00 VGA Version = 3104 HDD Model Name = HITACHI_DK23EA-40-(PM)
  • Page 37 ----Devices--------------------------------------------------- -----System------------------------- CPU = Intel® Pentium ® 4 Product Name = TravelMate 3210 CPU speed = 2.0 GHz Manufacturer Name = Acer L2 Cache = 2048 KB BIOS Version = V1.00 VGA Version = 3104 HDD Model Name = HITACHI_DK23EA-40-(PM)
  • Page 38 Parameter Description L2 Cache This field displays CPU L2 cache size. It varies in CPU type. System Memory This field reports the memory size of system base memory. The size is fixed to 640 KB. Extended Memory This field reports the memory size of the extended memory in the system. Extended memory size = Total memory size - 2MB VGA Memory VGA Memory size:...
  • Page 39 Insyde Software SCU May 20, 2005 5:40:09 AM Main Advanced Security Boot Exit Date and Time ----------------Power On Display--------------- Power On Display ˇ Quiet Boot ) Auto ˙ ˇ LCD Auto DIM ( ) Both ˇ Network Boot _ F12 Boot Menu Cancel ˇ...
  • Page 40 Disabled function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. NOTE: You can also enable Acer disc-to-disc system recovery via Alt+F10 during POST. Chapter 2...
  • Page 41 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Insyde Software SCU May 20, 2005 5:40:09 AM Main Advanced Security Boot Exit --------------------------Infrared Port(FIR)----------------------- Infrared Port (FIR) -----FIR I/O settings--- -Mode Setting for IRDA- Max.

  • Page 42: Set Supervisor/User Password

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU May 20, 2005 5:40:09 Main Advanced Security Boot Exit Set User Password Set Supervisor Password _ Lock HardDisk Drive --------Set Supervisor password---------------- Enter old Supervisor password: .

  • Page 43: Cd-Rom/Dvd Drive

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Insyde Software SCU May 20, 2005 5:40:09 Main Advanced...
  • Page 44 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU Nov 26, 2005 5:40:09 Main Advanced Security Boot Exit Exit Saving Changes --------------Exit Saving Changes------------------ Exit Discarding Changes Press <OK> to save the current Load Setup Defaults Setup parameters to CMOS RAM.

  • Page 45: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 46: Remove Bios Password

    Remove BIOS Password Please find J3 jumper on the main board. Then short the jumper to remove BIOS supervisor password. J3 locates under the memory module. Please see the image below. Chapter 2...

  • Page 47: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...

  • Page 48: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 49: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 50: Screw List

    LCD Module 4 screw caps LCD Bezel LCD Inverter LCD Panel Assembly LCD Wire LCD Brackets Cable Screw List Item Description SCW HEX NYL I#R-40/O#4-40 L5.5 SCREW MACH WAFER M2*L4 NI CPU SCREW M2.5*6.5 (2.7KG) CPU SCREW M2.5*6.5 (4.5KG) SCRW WH MS+CBZ M2.5+L4 BLACK SCREW M2.5-6 SCREW M2*3 NYLON 1JMCPC-420325 SCREW M2.5X6...

  • Page 51: Removing The Battery Pack

    Removing the Battery Pack Unlock the battery lock. Slide the battery latch then remove the battery. Chapter 3...

  • Page 52: Removing The Wireless Lan Card And The Hdd Module

    Removing the Wireless LAN Card/the HDD Module/the Memory/the CPU/the ODD Module and the LCD Module Removing the Wireless LAN Card and the HDD Module Remove the two screws fastening the PCI door. Detach the PCI door. Disconnect the wireless antennae. Pop out the wireless LAN card then remove it.

  • Page 53: Removing The Odd Module And The Lcd Module

    Remove the two screws fastening the thermal door. Detach the thermal door from the main unit. Remove the four screws holding the thermal module. (Follow the order indicated by the numbers: 4, 3, 2 then1. Please reverse the order when you assemble the system). Disconnect the fan cablle as shown.
  • Page 54 Open the LCD module as shown and detach the middle cover carefully. Remove the two screws fastening the keyboard. Turn over the keyboard as shown. Disconnect the keyboard cable then remove the keyboard. Tear off the mylard festening the wireless antenna set. Pull out the wireless antenna from the main unit carefully.
  • Page 55 Chapter 3...

  • Page 56: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly To separate the upper and the lower case assembly, remove six screws as shown. Turn over the main unit, remove 9 screws on the other side. Separate the main unit into the upper case assembly and the lower case assembly.

  • Page 57: Disassembling The Lower Case Assembly

    10. Detach the touchpad support from the upper case carefully. 11. Detach the touchpad from the upper case. 12. Disconnect the FFC from the touchpad. Disassembling the Lower Case Assembly Remove four screws fastening the main board to the lower case. Turn over the lower case assembly, then remove one screw on the other side as shown.
  • Page 58 Detach the VGA thermal from the VGA board. Disconnect the modem cable from the main board. 10. Remove the two screws fastening the modem board as shwon. 11. Disconnect the modem board from the main board. 12. Disconnect the modem cable from the modem board. 13.

  • Page 59: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw caps as shown. Remove the four screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Remove the screw fastening the LCD inverter. Disconnect the LCD cable and disconnect the inverter cable, then remove the inverter. Remove the two screws fastening the LCD assembly to the LCD panel.

  • Page 60: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove the two screws holding the HDD bracket on one side. Remove another two screws holding the HDD bracket on the other side. Then take the hard disc drive out of the HDD bracket. Disassembling the ODD Module Remove the two screws fastening the ODD bracket.

  • Page 61: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 62: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 63: Memory Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.
  • Page 64 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 65: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 66: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 67: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
  • Page 68 Error Message List Error Messages FRU/Action in Sequence Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration Run “Load Default Settings” in BIOS Setup Utility. used RTC battery System board...
  • Page 69 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power blank. System Check” on page 57. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

  • Page 70: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 71 Code Beeps POST Routine Description 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 72 Code Beeps POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 73 Code Beeps POST Routine Description Unknown interrupt Code Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...

  • Page 74: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).

  • Page 75: Pcmcia-Related Symptoms

    Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged See “Check the Battery Pack” on page 59. Battery pack System board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged.

  • Page 76: Peripheral-Related Symptoms

    Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in Windows doesn’t go higher Remove battery pack and let it cool for 2 hours. than 90%. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently.

  • Page 77: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 78: Undetermined Problems

    System Check” on page 57): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 79: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View SW4 SW5 SW6 JP42 JP10 Power Switch Lid Swtich Bluetooth Connector Touchpad Connector E-mail Switch Keyboard Connector Internet Browser Switch JP42 Speaker Connector Emanager Switch PCMCIA Slot User Programmable Switch JP10 Microphone Connector Chapter 5...
  • Page 80 PCN1 AC-IN JP40 Headphone out/line-out Jack (support SPDIF) JP13 USB Port JP41 Mic-in Jack JP12 Reserved for Acer ezDock. No JP28 HDD Connector ezDock for this model. JP14 Modem Board Connector JP35 Wireless LAN Card Connector External Display Port BIOS...

  • Page 81: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 82: Exploded Diagram

    Exploded Diagram The System Chapter 6...
  • Page 83 Upper Case Assembly Chapter 6...
  • Page 84 Lower Case Assembly Chapter 6...
  • Page 85 LCD Module Chapter 6...
  • Page 86 HDD Module ODD Module Chapter 6...
  • Page 87 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number Adapter NS (Not ADAPTER 3 PIN 65W DELTA SADP-65KB AP.06501.006 Show) BEF 19V 3PIN ADAPTER 3 PIN 65W LITEON PA-1650-02CO AP.06503.007 65W 3 PIN ADAPTER 3 PIN 65W HIPRO HP- AP.0650A.004 OK066B13CP 3P 65W Battery...
  • Page 88 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number VGA BOARD M26P 64MB 55.A70V5.002 System- Cable Upper FFC CABLE - T/P TO T/P BOARD 50.A70V5.001 Case Assembly- BLUETOOTH CABLE 50.A70V5.002 MODEM CABLE 50.A70V5.003 POWER CORD-AUS 27.A70V5.001 POWER CORD-CHINA 27.A70V5.002 POWER CORD-DENMARK 27.A70V5.003...
  • Page 89 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number STRIP COVER - AS 60.A70V5.001 System- 254; Upper Case Assembly- LOWER CASE- UMA 60.A70V5.002 System- LOWER CASE- NON UMA 60.A70V5.003 Upper 4 - WAY BUTTON 42.A70V5.002 Case Assembly- Upper TP SUPPORT 33.A70V5.001 Case...
  • Page 90 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number INTEL PENTIUM M DOTHAN 1.6GHZ 2M KC.N0001.725 UFCBGA SL7EG B-1 STEPPING INTEL PENTIUM M 1.6G 2M 533FSB KC.N0001.730 uFCPGA2 SL86G C-1 STEPPING INTEL PENTIUM M 1.73G 2M 533FSB KC.N0001.740 uFCPGA2 SL7SA C-1 STEPPING INTEL PENTIUM M 1.87G 2M 533FSB KC.N0001.750...
  • Page 91 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number DVD DUAL MODULE 8X HLDS GWA-4082N 6M.A70V5.007 Module (DL) DVD DUAL 8X DRIVE HLDS GWA-4082N KU.0080D.016 Module- (DL) DVD DUAL BEZEL - TRAY IN 42.A70V5.008 Module- ODD BRACKET 33.A70V5.002 Module- DVD DUAL MODULE PANASONIC UJ-845 6M.A70V5.005...
  • Page 92 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number HDD 40G 4200PRM SEAGATE ST94019A KH.04001.010 Module HDD 40G 2.5 IN. 420RPM TOSHIBA PLUTO KH.04004.002 Module MK4025GAS HGST 40G 2.5" 4200 MORAGA+ KH.04007.012 Module HTS424040M9AT00 13G1132 FW:A71A HDD 60GB 2.5 IN. 4200RPM SEAGATE N2 KH.06001.002 Module ST960821A F/W: 3.01...
  • Page 93 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number Aspire 1670 KEYBOARD Portuguese KB.A3502.011 Aspire 1670 KEYBOARD Czech KB.A3502.012 Aspire 1670 KEYBOARD Hungarian KB.A3502.013 Aspire 1670 KEYBOARD Russian KB.A3502.014 Aspire 1670 KEYBOARD Sweden KB.A3502.015 Aspire 1670 KEYBOARD Norwegian KB.A3502.016 Aspire 1670 KEYBOARD Danish KB.A3502.017...
  • Page 94 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number LCD BEZEL 60.A70V5.006 Module- LCD BRACKET SET 6K.A70V5.001 Module- 002, 003 ASSY LCD MODULE 14.1 WXGA GLARE 6M.A70V5.010 Module CMO (N141l 1-L03) W/ANT-AS LCD 14.1 WXGA GLARE CMO (N141l 1-L03) LK.1410D.005 Module- LCD INVERTER...
  • Page 95 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number LCD BEZEL 60.A70V5.006 Module- LCD BRACKET SET 6K.A70V5.001 Module- 002, 003 ASSY LCD MODULE 14 .1 WXGA GLARE 6M.A70V5.013 Module QDI (N141V2 QD14TL01 REV 01) W/O ANT- LCD 14 .1 WXGA GLARE QDI N141V2 LK.14109.005 Module- QD14TL01 REV 01...
  • Page 96 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number LCD BEZEL 60.A70V5.006 Module- LCD BRACKET SET 6K.A70V5.001 Module- 002, 003 ASSY LCD MODULE 14.1 WXGA GLARE 6M.A70V5.014 Module CMO (N141l 1-L03) W/O ANT-AS LCD 14.1 WXGA GLARE CMO (N141l 1-L03) LK.1410D.005 Module- LCD INVERTER...
  • Page 97 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number LCD BEZEL 60.A70V5.006 Module- LCD BRACKET SET 6K.A70V5.001 Module- 002, 003 Mainboard MAINBOARD 915PM FOR VGA GLAN W/ LB.TAA02.002 System- READER PCMCIA SLOT W/O CPU MEMORY MAINBOARD 910GML UMA GLAN W/ LB.TA902.001 PCMCIA SLOT W/O READER CPU MEMORY PCMCIA SLOT...
  • Page 98 Aspire 3600/5500 FRU List Picture Part Name and Description Part Number Upper TOUCHPAD 56.A70V5.001 Case Assembly- Speaker SPEAKER SET (R&L) 23.A70V5.002 Miscellaneous LCD RUBBER PAD 47.A70V5.001 LCD SCREW PAD 47.A70V5.002 LCD RUBBER 47.A70V5.003 NAME PLATE - AS-5500 47.A71V5.001 NAME PLATE - AS-3600 47.A70V5.006 RUBBER FOOT - ONE PIN 47.A70V5.004...
  • Page 99 Chapter 6...

  • Page 100: Model Definition And Configuration

    Appendix A Model Definition and Configuration Aspire 3600/5500 Series Model Card Wireless Memory Number (GB) Reader AS5001L ATML28 N15XGA SO256M N60GB NDU8X 4.2K AS5001LC ATML28 N15XGA SO256M N60GB NCB24X ABT_BRM43 4.2K 18BG AS5001W ATML28 N15.4WXG SO256M N60GB NDU8X ABT_BRM43 4.2K 18BG AS5002L ATML30...
  • Page 101 Model Card Wireless Memory Number (GB) Reader AS3003W N15.4WXG SO256M N60GB NDU8X ABT_BRM43 Sempron 4.2K 18BG processor 3000+ Appendix A...
  • Page 102 Appendix A...

  • Page 103: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® functions are tested under Windows XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 104: Microsoft Windows Xp Environment Test

    Microsoft Windows XP Environment Test Item Specifications Processor Aspire 3000: MOBILE SEMPRON 2800+ 25W D MOBILE SEMPRON 3000+ 25W D Aspire 5000 MOBILE TURION 64 ML28 MOBILE TURION 64 ML30 MOBILE TURION 64 ML32 MOBILE TURION 64 ML34 MOBILE TURION 64 ML37 Memory SO-DIMM DDR333 1GB EBD11UD8ADD A SO-DIMM DDR333 256MB HYS64D320 20HDL-6-C 32X64 (.11U)
  • Page 105 IBM OBI International ISDN PC Card I/O Peripheral I/O - Display Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD (DVI) I/O - Projector...
  • Page 106 HP LaserJet 2200 use IR I/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface...
  • Page 107 Item Specifications I/O Acess Point (802.11a/b) Intel Dual Pro/Wireless 5000 I/O Acess Point (802.11a) Intel Pro/Wireless 5000 PCMCIA PCMCIA - ATA IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB Transcend SD Card 32MB Transcend SD Card 256MB...
  • Page 108 Appendix B...

  • Page 109: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 110 Appendix C...

This manual is also suitable for:

Aspire 5500Aspire 3600 seriesAspire 5500 series

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