Acer TravelMate 360 User Manual
Acer TravelMate 360 User Manual

Acer TravelMate 360 User Manual

Acer travelmate 360: user guide
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TravelMate 360 series
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Summary of Contents for Acer TravelMate 360

  • Page 1 TravelMate 360 series User’s guide...
  • Page 2 Serial number: ___________________________________ Purchase date: ___________________________________ Place of purchase: ________________________________ Acer and the Acer logo are registered trademarks of Acer Incorporated. Other company's product names or trademarks are used herein for identification purposes only and belong to their respective companies.
  • Page 3: First Things First

    First things first We would like to thank you for making the TravelMate series of notebook computers your choice for your mobile computing needs. We hope you will be happy with your TravelMate as much as we enjoyed making it for you. Your guides To help you use your TravelMate, we have designed a set of guides: First off, the Just for Starters...
  • Page 4: Basic Care And Tips For Using Your Computer

    So, please read through it. For more information about our products, services, and support information, please visit our web site (http://global.acer.com). Basic care and tips for using your computer Turning your computer on and off To turn on the computer, simply slide and then release the power switch on the left side of your TravelMate.
  • Page 5: Taking Care Of Your Computer

    Note: If you cannot power off the computer normally, press and hold the power switch for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. Taking care of your computer Your computer will serve you well if you take care of it.
  • Page 6: Taking Care Of Your Battery Pack

    Taking care of your battery pack Here are some ways to take care of your battery pack: Use only batteries of the same kind as replacements. Turn the • power off before removing or replacing batteries. Do not tamper with batteries. Keep them away from children. •...
  • Page 7: Table Of Contents

    First things first Your guides Basic care and tips for using your computer 1 Getting to know your TravelMate A TravelMate tour Front view Left view Right view Rear view Bottom view Features Indicators Using the keyboard Special keys Touchpad Touchpad basics Storage Hard disk...
  • Page 8 viii 3 Troubleshooting your computer Frequently-asked questions Troubleshooting tips Error messages Requesting service International Traveler’s Warranty (ITW) Before you call Appendix A Specifications Appendix B Notices Index...
  • Page 9: Getting To Know Your Travelmate

    1 Getting to know your TravelMate...
  • Page 10 Your TravelMate computer combines high- performance, versatility, power management features and multimedia capabilities with a unique style and ergonomic design. Work with unmatched productivity and reliability with your new power computing partner.
  • Page 11: A Travelmate Tour

    A TravelMate tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new TravelMate computer. Front view Item Display screen Status indicators Launch keys Touchpad Description Also called LCD (liquid-crystal display), displays computer output.
  • Page 12 Item Click buttons (left, center and right) Speaker/ Headphone-out jack Line-in jack Infrared port Microphone Palmrest Keyboard Speaker 1 Getting to know your TravelMate Description The left and right buttons function like the left and right mouse buttons; the center button serves as a scroll up/down button.
  • Page 13: Left View

    Left view Item EasyLink combo drive connector IEEE 1394 port Power switch PC Card eject button PC Card slot SmartCard eject button SmartCard slot Video capture kit slot Description Connects to an EasyLink combo drive. Connects to IEEE 1394 devices. Turns on the computer power.
  • Page 14: Right View

    Right view Item Video capture kit slot Battery bay Security keylock Rear view Item PS/2 port USB ports (two) 1 Getting to know your TravelMate Description Accepts the video capture kit option on the right side of the computer. Houses the computer's battery pack. Connects to a Kensington-compatible computer security lock.
  • Page 15 Item Expansion port Modem jack Network jack External display port Power jack Description Connects to I/O replicator or EasyPort expansion devices. Connects to a phone line. Connects to an Ethernet 10/100-based network. Connects to a display device (e.g., external monitor, LCD projector) and displays up to 64K colors at 1280x1024 resolution.
  • Page 16: Bottom View

    Bottom view Item Battery bay Hard disk bay Hard disk anti-shock protection Battery release latch Personal identification slot Memory compartment 1 Getting to know your TravelMate Description Houses the computer's battery pack. Houses the computer's hard disk (secured by a screw). Disk Anti-Shock Protection (DASP) protects your hard disk against accidental shock and vibration.
  • Page 17: Features

    Features Below is a brief summary of the computer’s many features: Performance Mobile Intel® Pentium® III Processor-M with 512 KB level 2 cache • featuring the new Enhanced Intel® SpeedStep™ technology Memory expandable up to 1024 MB or 1 GB and supports PC133 •...
  • Page 18 High-speed optical (CD-ROM, DVD-ROM or DVD-RW) drive • USB video capture kit option • Connectivity High-speed fax/data modem port • Fast infrared wireless communication • USB (Universal Serial Bus) ports • Ethernet/Fast Ethernet port • IEEE 1394 port • Optional 802.11b wireless LAN •...
  • Page 19: Indicators

    Indicators The computer has seven easy-to-read status icons below the display screen. The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. Icon Function Wireless...
  • Page 20 Icon Function Num Lock 1 Getting to know your TravelMate Description Lights when Num Lock is activated.
  • Page 21: Using The Keyboard

    Using the keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in...
  • Page 22: Embedded Numeric Keypad

    Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Num lock on Number keys on...
  • Page 23: Windows Keys

    Windows keys The keyboard has two keys that perform Windows-specific functions. Description Windows logo Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift + + R (Displays the Run...
  • Page 24 Hot key Icon Function Fn-F1 Hot Key Help Fn-F2 Setup Fn-F3 Power Management Scheme Toggle Fn-F4 Sleep Fn-F5 Display Toggle Fn-F6 Screen Blank 1 Getting to know your TravelMate Description Displays help on hot keys. Accesses the computer’s configuration utility. Switches the power management scheme used by the computer (function...
  • Page 25 Hot key Icon Function Fn-F7 Touchpad Toggle Fn-F8 Speaker Toggle Fn-↑ Volume up Fn-↓ Volume down Fn-→ Brightness up Fn- ← Brightness down Alt Gr- Euro Euro The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.
  • Page 26: Launch Keys

    Verify that the keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on Properties; then select United States- International and click on OK. Click on OK. To type the Euro symbol: Locate the Euro symbol on your keyboard.
  • Page 27 Launch key Mail Web browser Email checking function When you first start up your system, a Mail Checking dialog box will be displayed. In this dialog box, you have the option to launch the program at startup or not, set the time for mail checking, etc. If you already have an email account, you can fill in the Mail Properties in the dialog box.
  • Page 28 1 Getting to know your TravelMate right below the LCD. The LED of the mail button will flash when the user has received an incoming email. You can also access the Mail Checking dialog box by clicking on Start, Programs, Launch Manager, then click on E-Mail checking setting.
  • Page 29: Touchpad

    Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palm rest provides optimum comfort and support. Note: When using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad.
  • Page 30 bar of Windows applications. Function Left button Execute Click twice quickly Select Click once Drag Click and hold, then use finger to drag the cursor on the touchpad Access context menu Scroll Note: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean.
  • Page 31: Storage

    Storage This computer supplies you the following media storage: High-capacity Enhanced-IDE hard disk • External EasyLink™ combo drive • • Standard 3.5-inch floppy drive. • High-speed optical drive Hard disk The high-capacity hard disk is the answer to your storage needs. EasyLink combo drive The EasyLink combo drive is a two-in-one floppy/CD-ROM, floppy/DVD- ROM or floppy/DVD-RW "combo"...
  • Page 32 Firmly connect the EasyLink combo drive (connector to connector) (b) to the computer. To disconnect the EasyLink combo drive: Click on the HotIDE icon ( Select the stop operation. A message appears to confirm the stop operation. Click on OK. Disconnect the EasyLink combo drive.
  • Page 33: Using Software

    Ejecting a floppy disk Press the floppy disk eject button to eject a floppy disk from the floppy drive. Ejecting the optical drive tray To eject the optical drive tray when the computer is turned on, press the drive eject button. When the power is off, you can eject the drive tray using the emergency eject hole.
  • Page 34 Important! When you launch the DVD player for the first time, the program asks you to input the region code. DVD discs are divided into 6 regions. Once your DVD drive is set to a region code, it will play DVD discs of that region only. You can set the region code a maximum of five times (including the first time), after which the last region code set will remain permanent.
  • Page 35: Audio

    Audio The computer comes with 16-bit high-fidelity PCI stereo audio, and includes abuilt-in sensitive microphone and stereo speaker. There are audio ports on the front panel of the computer. See “Front view” on page 3 for more information on connecting external audio devices.
  • Page 36: Basic Power Management

    1 Getting to know your TravelMate Basic power management This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, floppy drive, hard disk, peripherals connected to the serial and parallel ports, and video memory.
  • Page 37: Moving Around With Your Travelmate

    Moving around with your TravelMate This section gives you tips and hints on things to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: Save your work in progress. Remove any media, diskette or compact disc, from the drive(s).
  • Page 38: Taking The Computer Home

    Select Shut down and click on OK. - or - you can put the computer in Sleep mode by pressing Fn-F4. Then close and latch the display. When you are ready to use the computer again, unlatch and open the display, and press any key.
  • Page 39: What To Bring With You

    Pack the computer in a protective case that can prevent the • computer from sliding around and cushion it if it should fall. Caution: Avoid packing items next to the top cover of the computer. Pressure against the top cover can damage the screen. What to bring with you Unless you already have some items at home, bring the following items with you:...
  • Page 40: Traveling With The Computer

    Traveling with the computer “when you are moving within a larger distance, for instance, from your office building to a client’s office building or traveling locally” Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged.
  • Page 41 What to bring with you Bring the following items with you: AC adapter • Power cords that are appropriate to the country to which you are • traveling Spare, fully-charged battery packs • EasyLink module • Additional printer driver files if you plan to use another printer •...
  • Page 42: Securing Your Computer

    Securing your computer Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch, smart card and passwords. Using a computer security lock A security keylock notch located on the right panel of the computer lets you connect a Kensington-compatible key-based computer security...
  • Page 43 Millenium Edition (Me) or 2000 at the Windows operating system level. It provides user authentication through its encryption/ decryption function using the SmartCard. If your SmartCard is unavailable, you can use the Emergency Card as a temporary replacement card. • PlatinumKey auto-authenticate and auto cache with one-click logons to all password-required websites (patent pending), eliminates the overhead costs associated with memorizing and...
  • Page 44: Registering Your Smart Card

    For more details consult your smart card documentation. Registering your smart card Important! Your Acer notebook is equipped with a smart card security feature that protects the computer from unauthorized access. If you enable this feature, please make sure that your warranty card is completed and sent back to Acer.
  • Page 45: Running Platinumsecure

    Running PlatinumSecure PlatinumSecure enhances the secure logon procedure for Windows Me or 2000 at the operating system level. It provides user authentication with an encryption/decryption function using the SmartCard. If your SmartCard is unavailable, the Emergency Card can serve as a temporary replacement for the SmartCard.
  • Page 46 PlatinumSecure Options Click on the PlatinumSecure Options button to open the SmartCard Options window. It provides great flexibility to meet the various privacy protection needs of many different users. • Disable SmartCard Authentication When Disable PlatinumPAS is selected, the PlatinumPAS Preboot Authentication System will be disabled.
  • Page 47 SmartCard Manager The Multiple user support is implemented and managed in SmartCard Manager. Please note that five users can be registered on one PC. If you registered as the Primary User, ONLY you can add/remove other users. If you registered as a regular user, other registered users could add/remove you.
  • Page 48: Running Platinumkey

    of files. Running PlatinumKey PlatinumKey provides one-click logon to all password-required websites. With its unique SmartCard caching technology, you can greatly extend the limited card memory size to unlimited use by storing your private data in an encrypted file either on the SmartCard, or on the 360 Degree Web secure website server.
  • Page 49: Using Passwords

    answer is Yes, and it will enable you to store your information (excluding the Credit Cards) on the 360 Degree Web secure website server for backup purposes in case the card is lost/stolen. If you choose No, you will only be able to save My Info, Credit Cards and 5 Websites on your SmartCard.
  • Page 50: Entering Passwords

    Important! Do not forget your Setup and Hard Disk Password! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the left-hand corner of the display screen.
  • Page 51: Setting Passwords

    following message or symbol appears. Slide and hold the power switch for four seconds to shut down the computer. Then turn on the computer again, and try again. If you fail to enter the Hard Disk Password, please contact your dealer or an authorized service center.
  • Page 52 1 Getting to know your TravelMate...
  • Page 53: Customizing Your Computer

    2 Customizing your computer...
  • Page 54 After learning the basics of your TravelMate computer, let’s get acquainted with the advanced features of your computer. In this chapter, you will learn how to add options, upgrade components for better performance, and customize your computer. key link: accessories.acer.com...
  • Page 55: Expanding Through Options

    Expanding through options Your TravelMate offers you a complete mobile computing experience. Connectivity options Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer, see your online guide for more details.
  • Page 56: Fast Infrared

    2 Customizing your computer Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based (10/100 Mbps) network. To use the network feature, connect an Ethernet cable from the network jack on the rear of the computer to a network jack or hub on your network.
  • Page 57: Universal Serial Bus

    To use FIR, position two IR-aware devices such that their IR ports are no more than one meter apart and offset no more than 15 degrees. When the two computers are in position, simply begin the data transfer as you normally would. See your file transfer software for details.
  • Page 58 Note: Refer to your card’s manual for details on how to install and use the card and its functions. Inserting a PC Card Insert the card into the slot and make the proper connections (e.g., network cable), if necessary. See your card manual for details. Ejecting a PC Card Before ejecting a PC Card: Exit the application using the card.
  • Page 59: Upgrade Options

    Port expansion devices Two types of expansion devices are available for your computer: I/O replicator - adds serial port and parallel port connections to • your computer. EasyPort - adds a host of ports for your computer, and allows you •...
  • Page 60: Notebook Manager

    Remove the screw (a) from the memory cover; then lift up and remove the memory cover (b). Insert the memory module diagonally into the slot (a), then gently press it down (b) until it clicks into place. Replace the memory cover and secure it with the screw. The computer automatically detects and reconfigures the total memory size.
  • Page 61: Launch Manager

    To start the Notebook Manager, press Fn-F2 or follow these steps: Click on Start, Programs, then Notebook Manager. Select the Notebook Manager application to run the program. See your online guide for more information. Launch Manager Launch Manager allows you to set the five launch keys located above the keyboard.
  • Page 62 2 Customizing your computer Launch Manager and 802.11b Wireless LAN By default, the 802.11b wireless LAN is set to “Always On”. You can manually switch off the 802.11b wireless LAN by pressing the button. Manually turning off 802.11b wireless LAN does not change this default setting which is re-enabled when you restart your computer.
  • Page 63: Bios Utility

    Read the instructions on how to turn off 802.11b wireless LAN and click on OK. BIOS Utility The BIOS Utility is a hardware configuration program built into your computer’s BIOS (basic input/ouput system). Your computer is already properly configured and optimized, and you do not need to run this utility.
  • Page 64 2 Customizing your computer...
  • Page 65: Troubleshooting Your Computer

    3 Troubleshooting your computer...
  • Page 66 This chapter instructs you on how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance.
  • Page 67: Frequently-Asked Questions

    Frequently-asked questions The following is a list of possible situations that may arise during the use of your computer. Easy answers and solutions are provided for each one. I pressed the power switch and opened the display, but the computer does not start or boot-up.
  • Page 68 Image is not full-screen. Make sure that the resolution is set to 1024x768 which the system supports natively. Right-click on your Windows desktop and select Properties to bring up the Display Properties dialog box. Then click on the Settings tab to make sure the resolution is set to the appropriate resolution.
  • Page 69 The keyboard does not respond. Try attaching an external keyboard to the PS/2 connector on the computer’s rear. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. I prefer using an external keyboard and mouse, but both have PS/2 connectors and there is only one PS/2 port on the computer.
  • Page 70 The size of the free disk space on your hard disk is less than the • required size. For example, if the onboard memory (including video memory) is 64MB, the total free disk space required will be around 64MB. If the total free disk space is less than this, you have to free up space on the hard disk.
  • Page 71: Troubleshooting Tips

    Troubleshooting tips This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, • see “Error messages” on page 64.
  • Page 72: Error Messages

    Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error Messages CMOS Battery Bad CMOS Checksum Error Disk Boot Failure Diskette Drive Controller Error or No...
  • Page 73 Error Messages Keyboard Error or No Keyboard Connected Keyboard Interface Error Memory Size Mismatch Missing operating system Non-system disk or disk error. Replace and strike any key when ready. Pointing Device Error Pointing Device Interface Error Protected Mode Test Fail RAM BIOS Bad RAM Parity Error Real-Time Clock Error...
  • Page 74: Requesting Service

    Place your proof-of- purchase in the flap located inside the front cover of the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide.
  • Page 75 (or the number and sequence in the case of beeps). If you haven’t registered your notebook computer, you will be required to register during your first call to Acer. You are required to provide the following information: Name:________________________________________...
  • Page 76 3 Troubleshooting your computer...
  • Page 77: Appendix A Specifications

    Appendix A Specifications...
  • Page 78 This appendix lists the general specifications of your computer.
  • Page 79 Microprocessor Mobile Intel® Pentium® III Processor-M with 512 KB level 2 cache • featuring the new Enhanced Intel® SpeedStep™ technology Memory Main memory expandable to 1024 MB or 1 GB • Dual 144-pin soDIMM socket SDRAM (Synchronous Dynamic • Random Access Memory) supports 133 Mhz bus speed 512 KB Flash ROM BIOS •...
  • Page 80 I/O ports Built-in: • • One type II/I CardBus socket • One Smart Card interface socket • One PS/2 keyboard/mouse port • One RJ-11 phone jack • One RJ-45 LAN jack • One DC-in jack (AC adapter) • One external monitor port •...
  • Page 81 Battery pack 34 WH Li-Ion main battery pack • Smart battery management technology • 1.5-hour rapid charge/2.5-hour charge-in-use • AC adapter 60-Watt • Auto sensing 100~240Vac, 50~60Hz • Options 128-/256-MB memory upgrade module • Higher-capacity hard disk drive • One EasyLink Combo module •...
  • Page 82 Appendix A Specifications...
  • Page 83: Appendix B Notices

    Appendix B Notices...
  • Page 84 This appendix lists the general notices of your computer.
  • Page 85: Fcc Notice

    FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 86: Modem Notices

    Appendix B Notices Notice: Canadian users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Remarque à l’intention des utilisateurs canadiens Cet appareil numérique de la classe B respected toutes les exigences du Règlement sur le matériel brouilleur du Canada. Modem notices This equipment complies with Part 68 of the FCC rules.
  • Page 87: Important Safety Instructions

    Important safety instructions Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
  • Page 88: Laser Compliance Statement

    controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance, indicating a need for service.
  • Page 89: Lithium Battery Statement

    NSTL Tested Year 2000 Compliant" logo, which certifies that this model has been tested by NSTL using the YMark2000 test, and has been found to meet NSTL's standards for Year 2000 hardware compliance. For more details, check the Acer Year 2000 Resource Center Web site (http:// global.acer.com/service/pcy2000.html)
  • Page 90: Macrovision Copyright Protection Notice

    Appendix B Notices Macrovision copyright protection notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation.
  • Page 91: Index

    Index AC adapter caring for ===î audio ===OT adjusting the volume ===OT troubleshooting ===SM battery pack caring for ===îá charging indicator ===NN BIOS utility ===RR brightness hotkeys ===NT caps lock ===NP on indicator ===NN care AC adapter ===î battery pack ===îá computer ===î...
  • Page 92 Windows keys ===NR LEDs ===NN media access on indicator ===NN memory installing ===RN–===RO upgrading ===RN messages error ===SQ modem ===QT network ===QU Notebook Manager ===RO hotkey ===NS notice DVD copyright protection ===UO year 2000 compliance ===UN num lock ===NP on indicator ===NO numeric keypad embedded ===NQ num lock ===NQ...
  • Page 93 tips ===SP universal serial bus (USB) ===QV view front ===R left ===R rear ===S right ===S volume adjusting ===OT warranty International Traveler’s Warran- ty ===SS Windows keys ===NR...

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Travelmate 364Travelmate 360 series

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