Are You Still Having Problems; If You Must Return The Modem To Us; Support Resources - 3Com U.S. Robotics 56K Voice User Manual

56k voice faxmodem internal
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Review this manual.
Contact your local reseller/dealer who may be able to provide you with
the necessary assistance.
If your reseller/dealer cannot help you, contact 3Com Customer
Support. When you call, specify your modem serial number (found on
the outside of the box), the software being used, and if possible, the
contents of your ATI7 screen.
Hotline:
Fax:
3Com BBS:
CompuServe: GO THREECOM
Internet::
Contact 3Com U.S. Robotics Customer Support to obtain a Return
Materials Authorisation (RMA) number. You must have an RMA
number before returning the modem to us.
Phone : +33 (0) 3 20 87 04 97
Fax :
+33 (0) 3 20 87 06 94
Ship the unit, postage paid, in a strong box made of corrugated
cardboard with plenty of packing material
Do not send the modem back in the original box.
Send only the modem—not the power supply, manual,
software, etc.
Include your RMA number, name and address on the
shipping label, as well as inside the package.
If possible, send the package via a courier capable of
tracking the progress of the package.
Ship to the following address:
40
56K Voice Faxmodem Internal - User's Guide

Support Resources

Are You Still Having Problems?

+33 (0) 3 20 19 24 24
+33 (0) 3 20 19 24 34
+33 (0) 3 20 91 03 08
eurosupport@usr.com

If You Must Return the Modem to Us

3Com U.S. Robotics Logistics sarl
European Repair Center
RMA# ____________
Rue Jules Verne
Centre de Gros N 2
F-59818 Lesquin Cedex
France

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