Chapter 4
The customer may be required to run HP-supplied configuration and diagnostic
programs before a replacement will be dispatched or an on site visit is authorized.
Third-Party Hardware Products
HP does not warrant third-party hardware products. Third-party hardware
products may be warranted in accordance with the third-party warranty
statement accompanying the product. On site visits caused by third-party
hardware products—whether internal to the HP NetServer system processor
unit (such as non-HP DIMMs) or external to the system processor unit (such as
LAN cabling)—are subject to standard per-incident travel and labor charges.
HP Repair and Telephone Support
Refer to the HP NetServer Warranty and Service/Support Booklet supplied with
your HP NetServer system documentation for instructions on how to obtain
HP repair and telephone support.
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Warranty and Support